Ebay Dispute Question - Should I expect a refund?
I'm looking for opinions here.
I ordered an item on ebay last month. USPS tracking shows it was delivered to my apartment complex mail box on June 17th. The item cost less than $30.
Now for the problem:
The mail carrier did not properly secure the mail boxes after he delivered the mail. Later that day, someone broke in to the mail boxes, and stole items from multiple boxes, including my own. Multiple residents lost mail. I have received verbal confirmation from both my local post office, and my apartment manager, that the theft did occur.
I requested a refund from ebay, and they have denied my request, since the seller was able to show that USPS says the item was delivered.
Now, my question.....
Should I rightfully expect a refund in this case, or am I just SOL?