FedEx shipping in rural Iowa
At 3:38am CST I received notification that my first submission was shipping (label creation). Excitement quickly turned to a sick feeling when I saw it was FedEx. I emailed them this morning and hope they can change to USPS.
In the past 2 1/2 years...
13 of 19 packages damaged or stolen (lost).
New drivers almost everytime. Doing 65+mph on bumpy, hilly, and curvy gravel roads. We are one of the last stops and our packages seem to get backstage passes to all the action.
UPS isn't bad if our routine driver is on the route. He is the type to ask about life and he is careful. Their other drivers are much more like FedEx.
Having my items damaged would stink but even worse would be something for my Uncle or friend.
No issues with USPS ever and I've had several hundred cards shipped in the last 2 1/2 years since we moved out to the country. The reason for this is that both USPS drivers are local and your performance matters in a small community. (Teachers, judges, mail carriers...)
Apparently customer service phone is live at 7am PST. Wish there was a chat feature for customer support and I wish members with submissions got priority in the calling queue.
1st world problems eh? Hope this can be switched. I would gladly pay a difference. There are no conventions in the area for pickup/dropoff so my only option is mailing. (5 hours from Chicago and 3 from Twin Cities).
Hope everyone has a damn good day today!