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Any PSA experts on here
DougGlatt
Posts: 49 ✭✭✭
So back in September I submitted a Pat Frieremuth Leaf Metal Auto /10, as of today this card is still in research and I have submitted two other cards since that I have already gotten back.
Problem 2, last week, I submitted 10 cards, but noticed today they are also in Research and put on hold, Has anyone had this happen with PSA CS reaching out to you?
I can't contact PSA, Every time I Do, it tells me the call back queue is full and try again tomorrow.
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It's not unusual for orders to "pop" at different rates. Unfortunately it's common for a card submitted later to be graded and returned before a card that was submitted before it.
When an order is put on hold, customer service SHOULD reach out to you. It sounds like you've only given them a couple of hours (you noticed "today" and posted this 2 hours after they opened for the week). I'd give them some more time to contact you.
Yaz Master Set
#1 Gino Cappelletti master set
#1 John Hannah master set
Also collecting Andre Tippett, Patriots Greats' RCs, 1964 Venezuelan Topps, 1974 Topps Red Sox
If you want to contact them, email them at info@psacard.com
Brah, you can't be serious? People have waited 3 weeks to half-passed nowhere on that email to respond...
Yes return times are not within 24 hours.
Well, it's not an emergency! Better than calling every day to find out the queue is full.