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Forbidden given from Inventory.

I had this 1885 Morgan certified this year along with 19 other coins and when I try to inventory the coin inventory states Forbidden. What does Forbidden mean and how can I get around this warning?

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    GRANDAMGRANDAM Posts: 8,366 ✭✭✭✭✭

    The FBI will be knocking on your door soon ;) ,,,,,

    GrandAm :)
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    RegistryCoinRegistryCoin Posts: 5,111 ✭✭✭✭

    Welcome to the forum!

    I’ve never seen “forbidden“.

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    GRANDAMGRANDAM Posts: 8,366 ✭✭✭✭✭

    Call PCGS

    GrandAm :)
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    JBKJBK Posts: 14,743 ✭✭✭✭✭

    Where and how does it say "forbidden"?

    Is it a status on a PCGS page?

    Or is it a full screen (usually white) message?

    It sounds a lot like the messages I get on my work PC when I venture to a news site that is flagged by their filters as potentially suspicious or unsafe.

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    johnny9434johnny9434 Posts: 27,494 ✭✭✭✭✭
    edited November 5, 2022 3:18PM

    .

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    stawickstawick Posts: 469 ✭✭✭✭
    edited November 16, 2022 9:24AM

    After my most recent order, I now have over 250 coins in my registry.
    I've been getting this error -

    We are sorry! There was a problem getting the information for this page. Please try again by refreshing or let us know if this issue persists by emailing setregistry@collectors.com. (Error 403: Forbidden)

    ... in either of these cases -

    • If I try to set the max per page = 500
    • If I try to set the max per page = 250 and go to page 2 (but I CAN see the 1st 250)
    • If I try to see what was most recently added.

    I have informed PCGS about this. I got a reply that they can reproduce it, but they've been busy with many emails.

    1 of these orders was a 1-coin restoration. I can see that coin on the 1st page just fine, yet the TVs associated with it look like the pre-restoration coin. I also notified PCGS.

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    stawickstawick Posts: 469 ✭✭✭✭

    (Since I've seen posts disappear if there were too many edits ...)
    Addendum to previous posts -
    I CAN access the TVs for all the most recent coins and have downloaded them. So I wouldnt think the TVs were the issue?

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    stawickstawick Posts: 469 ✭✭✭✭

    Another registry inventory quirk ...

    If I induce the 403 error, but then select something that "works", the 403 error message remains, but I can get rid of it (click the "x" in the upper-right).

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