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Resetting password to edit my sets.case closed

electrodeelectrode Posts: 209 ✭✭✭
edited April 15, 2023 8:53AM in PSA Set Registry Forum

Hi I must re enter my email again with a password to login but i cannot remember the password so following the instructions to a tee to reset it i still can't see my sets because it says that the new password is "invalid credentials" Anyone else have this problem?

Comments

  • jay0791jay0791 Posts: 3,499 ✭✭✭✭

    what a pain to keep having to sign in again and again

    Collecting PSA... FB,BK,HK,and BB HOF RC sets
    1948-76 Topps FB Sets
    FB & BB HOF Player sets
    1948-1993 NY Yankee Team Sets
  • MCMLVToppsMCMLVTopps Posts: 4,560 ✭✭✭✭✭

    Having experienced that a time or two in the past, I simply wrote it down and when I updated my complete username and password file, I just added it in. Maybe a call to PSA can help.

  • electrodeelectrode Posts: 209 ✭✭✭
    edited September 6, 2022 12:37PM

    I updated my password but invalid password comes up.

  • electrodeelectrode Posts: 209 ✭✭✭
    edited September 17, 2022 6:56PM

    I called PSA the tech people are working on it they send me a link but is is the same that you use to reset the password i reset it many times but incorrect password,this all happened after they almalgamated all divisions of PSA.

  • pdoidoipdoidoi Posts: 430 ✭✭✭

    I have had that happen several times with PSA and also on COLLECTORS UNIVERSE and it made me want to just avoid using them for a very long time.

  • smallstockssmallstocks Posts: 1,578 ✭✭✭

    Same story for me. Finally, after three weeks the problem was solved.


    Late 60's and early to mid 70's non-sports
  • electrodeelectrode Posts: 209 ✭✭✭

    My friend suggested that my computer is old and that is why i can't reset my password ,he suggested a new computer which is comparable to PSA's new system and it works now i can log in.

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