Question about holdering coins/silver bullion that are in Krause's Book

coinsarefun

I recently sent these in to be slabbed by our guests. and wrote the code number from Krause's catalog
and, sent in this picture and all of them came back No service/refund.......I don't understand. Are these not what I see in the catalog? Excuse the crappy pic's, my hands are really shaky

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Zoins

Those look great Stef!

It's worth calling Customer Service to clarify the policy. Earlier, PCGS would not slab Dan's 1964 Peace Dollars even though they were in Krause, but now they do. This could be something similar.

If PCGS confirms they don't do it, there's always ANACS, but they don't have great images like TrueViews.

Source: matney427

MsMorrisine

I would get it in an email

You’ve experienced verbal assurances before

Zoins

If PCGS had any questions on this, they can contact Todd Parker and Gordon O’Rourke of Continental Coin, who have an eBay store:

http://www.ebaystores.com/Continental-Coin-and-Jewelry/About-The-Seller.html

As one of the largest Coin & Jewelry Companies on the west coast, and also one of the best gold buyers, Continental has been the destination for coins, jewelry, fine art and collectible buyers and sellers for over 45 years.

Whether you are looking to buy items or are interested in selling gold and silver for cash, selling coins and currency, or a variety of other collectibles, we are here to help. All items for sale are available for viewing at our Southern California showroom.

We have a very large selection in our inventory not listed on eBay yet, if you have a special request for a specific item, artist, designer, etc., please feel free to ask and we will likely have it. Our customer service department is open from Monday - Friday, 10:30am - 6:00pm PST. Please call us with any questions, comments, or requests that you may have. (818) 781-4232.

We would like to thank all of our loyal customers for their continued support. Thank you so much for visiting our store!

Our showroom is conveniently located in Van Nuys in sunny Southern California. If you are in the area, we would love for you to stop by, view our inventory and meet with our experts. We are located at: 5627 Sepulveda Blvd., Van Nuys, CA 91411. (Corner of Sepulveda Blvd and Burbank Blvd.)

More on Yelp:

https://www.yelp.com/biz/continental-coin-and-jewelry-van-nuys-2

MsMorrisine

No way pcgs seeks submission advice outside its walls

Zoins

@MsMorrisine said:
No way pcgs seeks submission advice outside its walls

I'm not sure if they seek it, but I'm sure they consider it. For example, when they decided to grade chop marked Trade Dollars.

And they use outside / remote contract consultants / graders, but I'm not sure if you consider that within their "walls".

numisma

When filling out a submission form, we put the PCGS coin number on every line item. If we cannot find it on CoinFacts, then we do not submit that particular item. That way we are certain that the coin is on their list of items they certify. Very cool pieces, btw. I like @Zoins idea of trying ANACS if you cannot convince PCGS to add these to the coins they grade.

MsMorrisine

It’s not an issue off add

They are grading what’s in Krause

It’s a matter of them knowing it

And numbers may not be available if they haven’t seen one yet

coinsarefun

Thanks everyone. I’ll try calling them and asking. Emails don’t seem to work well with them any longer.

MsMorrisine

It would be calling them and having the person email you

TomB

I'm likely wrong on this, but I thought there was a PCGS policy that it had to be in Krause to get encapsulated, but not that if it was in Krause it was eligible to be encapsulated.

jt88

I would like to know why PCGS doesn’t want to grade them. It seems pretty easy to grade and it is not high value. I got some no service back before; some are no record on them; others are no holder or PCGS decided not to holder them any more.

numisma

@TomB said:
I'm likely wrong on this, but I thought there was a PCGS policy that it had to be in Krause to get encapsulated, but not that if it was in Krause it was eligible to be encapsulated.

That is correct.

Zoins

@TomB said:
I'm likely wrong on this, but I thought there was a PCGS policy that it had to be in Krause to get encapsulated, but not that if it was in Krause it was eligible to be encapsulated.

This is what the website says. emphasis mine:

PCGS.com said:
Tokens and Medals should be submitted under Special Issues or Economy Special Issues service based on their declared values (not available for on-site grading). Certain tokens and medals may require additional research, and turnaround times can fluctuate based on the amount of research required. Before submitting tokens or medals to PCGS, please verify that each of the tokens or medals are listed below. We continually update this list, so please check back for frequent updates. For additional inquiries, please contact PCGS Customer Service at 800-447-8848 or email info@PCGS.com.

Ref: https://www.pcgs.com/tokensandmedals

numisma

We have a medal in grading at PCGS, and it will soon be the only one ever graded by PCGS. We had planned to send it to NGC but thought we should just double check that it is in the PCGS numbering system. To our surprise, it was listed so we sent it in for grading.

Zoins

It's worth noting that PCGS is slabbing more and more items that seem to not be included in their listed catalogs, which I appreciate.

Some categories include:

1. exonumia included in large collections / deals, like Historical Society of Pennsylvania or E. Pluribus Unum.
2. ANA medals
3. Souvenir pennies
4. GAR medals

At least there's no catalog number on the inserts, and they don't seem to be covered by the listed catalogs.

MasonG

The OP's tokens are listed in my 4th edition of "Unusual World Coins" by Krause Publications. The link provided by Zoins above notes that PCGS will grade items from the 6th edition. Were those items removed sometime after the 4th edition was released?

coinsarefun

Well, I don’t understand why they would pick and choose what edition they will grade. That’s just silly in my opinion.
Mine is from the 6th, supposedly most current.

MasonG

@coinsarefun said:
Well, I don’t understand why they would pick and choose what edition they will grade.

I don't either. I only brought it up because they noted that specific edition.

coinsarefun

@MasonG said:

@coinsarefun said:
Well, I don’t understand why they would pick and choose what edition they will grade.

I don't either. I only brought it up because they noted that specific edition.

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I’m sorry if I came across directing my compliant to you. I was just complaining in general

MasonG

@coinsarefun said:
I’m sorry if I came across directing my compliant to you. I was just complaining in general

No, that's alright. I'm good.

Mr Lindy

Took a while to locate my error rounds:

Anyone know, is this 1989 Earthquake Silver round listed in Krause ? I cannot locate it in my 6th ed.

coinsarefun

Well, I called them today and asked. They replied with an email stating….

“Good Afternoon,

Thank you for contacting PCGS Customer service.

Yes, this is correct. PCGS does not grade the 6 coins that you sent in. In this case you were not charged a grading fee and only paid shipping and handling to get the order back to you.”

So I guess even though it’s in the 6th edition which is clearly on the page in OP. Doesn’t necessarily mean that will
grade it.

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@LindyS I do not see the earthquake listed in the 6th edition. But the others are but probably won’t be graded.
Maybe try anyways and if you get lucky I’ll send mine in again…..

MsMorrisine

The email reply sounds like a parrot of the “refund” info page

It provides absolutely no explanation why they are in Krause, their own web page says they do then, yet they are saying they do not.

Call again. Nail it down.

coinsarefun

@MsMorrisine said:
The email reply sounds like a parrot of the “refund” info page

It provides absolutely no explanation why they are in Krause, their own web page says they do then, yet they are saying they do not.

Call again. Nail it down.

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I’ve done this on the other coin/token items. I am growing old and weary.
I think after these few submissions are finished I will be going elsewhere.
It has become impossible to break the “cone of silence” with PCGS.

Edit to add………it absolutely confuses me how they will not grade GMM tokens that are the very essence of how the
Golden Dollars we’re started. And, now these which are in their reference material but, happily grade BIT coins.

pcgscacgold

Very frustrating and why all my Daniel Carr things go to ANACS even though some are done by our host.

LanceNewmanOCC

@pcgscacgold said:
Very frustrating and why all my Daniel Carr things go to ANACS even though some are done by our host.

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that is at least one reason a lot of stuff still goes to anacs despite having pcgs/ngc and other options, is that they go ALL the way down the rabbit hole in my experience. no mean feat to do and do with accuracy. some sharp tools in the shed in them neck of the woods.