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How to issue a refund on eBay?

I need to issue a refund to a buyer on eBay, but I can't seem to do it. The eBay instructions say for me to go to Seller Hub or My eBay Sold and locate the item. Then, it says from the dropdown, select Send Refund. I don't see the Send Refund.

Help, please.

David (judgebuck)

Always looking for Mantle cards such as Stahl Meyer, 1954 Dan Dee, 1959 Bazooka, 1960 Post, 1952 Star Cal Decal, 1952 Tip Top Bread Labels, 1953-54 Briggs Meat, and other Topps, Bowman, and oddball Mantles.

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    galaxy27galaxy27 Posts: 7,150 ✭✭✭✭✭
    edited January 22, 2022 10:21AM

    you found it

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    judgebuckjudgebuck Posts: 989 ✭✭✭

    Never mind. I finally figured it out. :)

    Always looking for Mantle cards such as Stahl Meyer, 1954 Dan Dee, 1959 Bazooka, 1960 Post, 1952 Star Cal Decal, 1952 Tip Top Bread Labels, 1953-54 Briggs Meat, and other Topps, Bowman, and oddball Mantles.

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