Basic PayPal Q

ldferg

I’ve sold an item on Instagram. Buyer paid via PayPal…non F/F. Does PayPal follow the same rules as eBay as far as the buyer opening a dispute? It looks like the buyer has 180 days to open a case. I’m assuming if I provide tracking and signature confirmation, this will cover me should the item be delivered successfully. This is not an eBay transaction so can the buyer file a ‘item not described’ claim? Looking for ways to protect me on the seller side.

craig44

yes, the buyer can dispute up to 180 days. a friend on a facebook group just got scammed out of 2900 as his package was delivered, but was empty. no card. but the package shows as delivered.

ldferg

@craig44 said:
yes, the buyer can dispute up to 180 days. a friend on a facebook group just got scammed out of 2900 as his package was delivered, but was empty. no card. but the package shows as delivered.

I'm leery of the opposite...me sending item and the buyer saying "not as described" and returning a bogus item in return. But, I have the same feeling when selling higher $ items on eBay as well. I've done some more research on the buyer and feel a little better. Thk you for the feedback.