New PCGS prices not updating in "my inventory" or "my sets" pages

ReadyFireAim

It has been a couple of weeks and it usually takes only 2 to 4 days.

JonJet

There are dozens (if not hundreds) of coins without PCGS stated values...

The Annual Awards season put everything else on a back burner...I'd recommend reminding them again by sending an email

twhitmeyer

@ReadyFireAim said:
It has been a couple of weeks and it usually takes only 2 to 4 days.

Some changes on our end caused this issue but it should be resolved now - let me know if you still see any issues.

JonJet

@twhitmeyer
Perhaps You can look into the issue of no current PCGS pricing at all for these "holes" in My Inventory...they likely appear for everyone else as well

2008 SAC (PCGS 684212)

All 2016 Quarters (PCGS 597061 597067 597071 597087 597089)

2017 Roosevelt Silver (PCGS 628432) Kennedy (PCGS 625978)

2018 Proof Set
Lincoln Cent (PCGS 658188) - Rev PR Lincoln Cent (PCGS 679891) - Rev PR Jefferson Nickel (PCGS 679897) - Cumberland Silver Quarter (PCGS 668253) - (4) Rev PR Quarters (PCGS 679988 668253 697994 681540) - Innovation Dollars (PCGS 749397) - Rev PR Innov (PCGS 797939 798267)

2019 Jefferson (PCGS 689654) Kennedy (PCGS 697689) ALL (5) Rev PR Innovation Dollars (PCGS 807146 807147 809617 809620 809623)
Also 2019-W Quarters (PCGS 718007 & 807141)

2020 Proof Set - Nickel - Dimes - Clad Quarters - Weir Farm Silver - Clad Kennedy - Native American Dollar - (3) Innovation Dollars - Rev PR Nickel - ALL 2020-W Quarters

2021 Proof coins not yet counted for Ranking/Rating (PCGS 861921 861808 861805 879226 861711 879283 861691 868878 861804 879278 861690)

cointime

@twhitmeyer said:

@ReadyFireAim said:
It has been a couple of weeks and it usually takes only 2 to 4 days.

Some changes on our end caused this issue but it should be resolved now - let me know if you still see any issues.

I am still experiencing the same problem. Any idea why My Inventory is not updating with the current prices in the Price Guide?

Ken

divecchia

@twhitmeyer

I am still experiencing the same problem with "My Inventory" not updating with the current prices in the "PCGS Price Guide Value"

Has this issue been resolved and I need to do something to update my inventory or is it still being worked on?

Thanks in advanced for your help.

Donato

divecchia

@twhitmeyer

Sorry. I figured out my problem. I physically typed in the amount into to "Current Value" field when I am supposed to leave it blank so that it will autofill with the current price.

Donato

JonJet

@twhitmeyer

Any updates or news on the issues I am seeing from the post above?

twhitmeyer

@JonJet said:
@twhitmeyer

Any updates or news on the issues I am seeing from the post above?

For the post you listed above your best bet is to contact PCGS Customer Service.

cointime

I did in an email and did not get an answer.

ReadyFireAim

Same problem. Must be a bug.
There should be green & red numbers on the "My Inventory" page.