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PSA Guarantee question... PICS ADDED OF SPOT!

PatriotPatPatriotPat Posts: 89 ✭✭✭

I happen to have a PSA 10 2001 Upper Deck Tiger Woods "Rookie". I bought it off of ebay a few years ago. When I got the card I noticed a black speck on the card on the lower right of the front of the card. Its quite noticeable. I first thought it may be on the inside of the slab, but it moves with the card when lightly shaken. This card is clearly not a PSA 10 with this spot and will be tough to sell. SO, what are my options? If I send it back on their guarantee, what happens. I don't want the cash difference, I want a PSA 10 Tiger Woods. Any help would be appreciated.

Comments

  • DotStoreDotStore Posts: 702 ✭✭✭✭

    If it's the more common rookie card (#1 where he's pointing down following his putt), then I would try to get it resolved now. The card in a PSA 10 is relatively easy to replace. If they find it is not a 10 they might refund you the difference between a 10 and the current grade. As long as the spot wasn't introduced after they slabbed it (although I'm not sure how they can tell).

  • blurryfaceblurryface Posts: 5,136 ✭✭✭✭✭
    edited August 11, 2021 7:27PM

    @PatriotPat said:
    I happen to have a PSA 10 2001 Upper Deck Tiger Woods "Rookie". I bought it off of ebay a few years ago. When I got the card I noticed a black speck on the card on the lower right of the front of the card. Its quite noticeable. I first thought it may be on the inside of the slab, but it moves with the card when lightly shaken. This card is clearly not a PSA 10 with this spot and will be tough to sell. SO, what are my options? If I send it back on their guarantee, what happens. I don't want the cash difference, I want a PSA 10 Tiger Woods. Any help would be appreciated.

    knowing that perfect cards dont exist, that the psa 10 definition allows for a wide array of variances and finally that the grade is only an opinion, i dont see some remarkable buy-back netting you money to go out and purchase a card that you feel is a true psa 10.

    best thing to do is cut your losses, run a 99 cent auction, get what ya can & actually review the next 10 thoroughly to ensure youre happy w your purchase. sorry to be blunt but i think youd just get even more aggravated by attempting psa to buy it back and wasting the time/resources in trying it. especially with a card that is so readily available.

  • Nothing you can do. I can't see a company that wants us to pay higher Prices during a backlog, wanting to pay the difference because it's not a 10. I'd regrade and sell honestly. Take that money and get the one you really want.

  • fergie23fergie23 Posts: 2,129 ✭✭✭✭

    Post a pic. The mistake has to be glaring for PSA to downgrade a card.

    Robb

  • 82FootballWaxMemorys82FootballWaxMemorys Posts: 1,520 ✭✭✭✭✭

    In the current atmosphere of the "social media" crowd buying the flip not the card take blurry's advice sell it and get another. it might also be better acquire another then sell your old unless you think going rate now is more than it will then.

    It's the singer not the song - Peter Townshend (1972)

  • RufussCkingstonRufussCkingston Posts: 1,642 ✭✭✭✭✭

    So you bought it off ebay and noticed it had an issue when you got it. Rather than raise the issue with the seller (because I assume the speck didn't show up in the pic, though we are talking about a graded card), you wait years to then want to go hit up PSA to be made whole??

    Alas, I would PWCC this card, let the buyer complaints be their problem...

  • @RufussCkingston said:
    So you bought it off ebay and noticed it had an issue when you got it. Rather than raise the issue with the seller (because I assume the speck didn't show up in the pic, though we are talking about a graded card), you wait years to then want to go hit up PSA to be made whole??

    Alas, I would PWCC this card, let the buyer complaints be their problem...

    yes, he does and that is what PSA's guarantee is for. nothing says you need to send it back to them in x days of purchase.

    that said, take blurry's advice and jsut scan and sell it and buy another. if it's a black spec or dot they are just going to tell you the card is a 10 and then you will be more annoyed. a PSA 10 is GEM MINT, not PERFECT. I have used their guarantee a few times but these were for egregious errors. if there was any doubt, I knew I would be told the grade is correct.

  • In my experience you are out of luck in with the guarantee in this case. The reality is if you list it with a good scan and describe the card it really won't matter and someone will buy the flip.

  • prgsdwprgsdw Posts: 503 ✭✭✭✭
    edited August 14, 2021 5:11AM

    Well, I had a similar situation recently. I purchased a PSA 10 card in May and when I received it, I noticed on the lower left hand side of the back that it appeared that the card was damaged inside the case by bumping into the rail on the holder.

    I could've returned it to the seller, who would just have relisted it, likely after blocking me. I could've listed it on eBay and hoped someone bought the flip. I could've listed it on eBay as an auction, disclosed the issue, and lost a ton on the purchase (in all likelihood).

    Or I could open a case with PSA and submit it under their grade guarantee. I decided to do that as this card is no longer a PSA 10 card. PSA sent me a shipping label and reviewed the card. The chief grader agreed with me, this card was damaged in the case, likely because of this cards construction where a single piece of foil paper is folded over to form the back of the card. That left the front piece of foil about 1/2 the thickness of a normal card, and it could slide past the bumper in the case. During shipping, that must've happened as the card was jarred and damaged. No one's fault, in particular, just something that happened.

    PSA customer services called me with the grader report and offered to:

    1. Reslab the card as authentic and refund 95% of the price difference.
    2. Redlab the card as a PSA 7 and refund 95% of the price difference.

    I took the second option. So PSA absolutely stands behind their grade guarantee and you absolutely can send in an item to them based on that guarantee if you don't want to "kick the can" or "transfer the problem" to someone else. It's now on me to go find another card I'm happy with using those funds, PSA won't replace the card for you.

    Steve

  • PatriotPatPatriotPat Posts: 89 ✭✭✭


  • PatriotPatPatriotPat Posts: 89 ✭✭✭

    Pics added above for reference.

  • PatriotPatPatriotPat Posts: 89 ✭✭✭

    Thanks for all the help. I figured I was screwed on this one. I’ll figure a way to sell and replace.

  • blurryfaceblurryface Posts: 5,136 ✭✭✭✭✭
    edited August 14, 2021 12:26PM

    @prgsdw said:
    Well, I had a similar situation recently. I purchased a PSA 10 card in May and when I received it, I noticed on the lower left hand side of the back that it appeared that the card was damaged inside the case by bumping into the rail on the holder.

    >

    I could've returned it to the seller, who would just have relisted it, likely after blocking me. I could've listed it on eBay and hoped someone bought the flip. I could've listed it on eBay as an auction, disclosed the issue, and lost a ton on the purchase (in all likelihood).

    Or I could open a case with PSA and submit it under their grade guarantee. I decided to do that as this card is no longer a PSA 10 card. PSA sent me a shipping label and reviewed the card. The chief grader agreed with me, this card was damaged in the case, likely because of this cards construction where a single piece of foil paper is folded over to form the back of the card. That left the front piece of foil about 1/2 the thickness of a normal card, and it could slide past the bumper in the case. During shipping, that must've happened as the card was jarred and damaged. No one's fault, in particular, just something that happened.

    PSA customer services called me with the grader report and offered to:

    1. Reslab the card as authentic and refund 95% of the price difference.
    2. Redlab the card as a PSA 7 and refund 95% of the price difference.

    I took the second option. So PSA absolutely stands behind their grade guarantee and you absolutely can send in an item to them based on that guarantee if you don't want to "kick the can" or "transfer the problem" to someone else. It's now on me to go find another card I'm happy with using those funds, PSA won't replace the card for you.

    Steve

    correct, but a slightly different scenario as the card was damaged while in the holder and/or the holder itself caused said damage. ensuring to hear that they did the right thing there though.

  • RufussCkingstonRufussCkingston Posts: 1,642 ✭✭✭✭✭
    edited August 14, 2021 12:12PM

    @PatriotPat said:

    Looks like just a black ink print mark... There are 10's of other cards in general that have print marks. I'm guessing this is an older style flip? Probably wouldn't grade a 10 today, but could have in the past. Also how did you not see the black mark in the pic on the ebay listing?

  • dictoresnodictoresno Posts: 1,003 ✭✭✭✭✭

    @prgsdw said:
    Well, I had a similar situation recently. I purchased a PSA 10 card in May and when I received it, I noticed on the lower left hand side of the back that it appeared that the card was damaged inside the case by bumping into the rail on the holder.

    I could've returned it to the seller, who would just have relisted it, likely after blocking me. I could've listed it on eBay and hoped someone bought the flip. I could've listed it on eBay as an auction, disclosed the issue, and lost a ton on the purchase (in all likelihood).

    Or I could open a case with PSA and submit it under their grade guarantee. I decided to do that as this card is no longer a PSA 10 card. PSA sent me a shipping label and reviewed the card. The chief grader agreed with me, this card was damaged in the case, likely because of this cards construction where a single piece of foil paper is folded over to form the back of the card. That left the front piece of foil about 1/2 the thickness of a normal card, and it could slide past the bumper in the case. During shipping, that must've happened as the card was jarred and damaged. No one's fault, in particular, just something that happened.

    PSA customer services called me with the grader report and offered to:

    1. Reslab the card as authentic and refund 95% of the price difference.
    2. Redlab the card as a PSA 7 and refund 95% of the price difference.

    I took the second option. So PSA absolutely stands behind their grade guarantee and you absolutely can send in an item to them based on that guarantee if you don't want to "kick the can" or "transfer the problem" to someone else. It's now on me to go find another card I'm happy with using those funds, PSA won't replace the card for you.

    Steve

    I think you got lucky. I had a similar situation and sent the card back to PSA with 60x magnification photo showing the perfect shape of the bumper rail indent into the card edge (the curve of the end of the rail and all) and It was denied saying they didn't see the damage.

    myslabs.to/smzcards

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