eBay buyer - one of the reasons I don’t like eBay..

NGS428

Sold one of my old card scanners, nothing expensive, $17+ $13 shipping. Buyer messages me complaining that it is still in WI a day after it has shipped. USPS states it is still in transit. It will get there I assume, just late. Here is the message I get today (was originally supposed to deliver yesterday). Listed as no returns.

How do you even reply to this? I assume wait until it delivers and state he can send it back?

1st message:
“Been in Wisconsin for two days I dIn't realize it takes two days to get out of Wisconsin did you use snail mail”

I replied stating I used usps priority.

2nd message:
“Hey I needed that scanner yesterday I'll never buy nothing from you it says it's still in Wisconsin I'm mad 😡😡😡😡 I want my money back for sure I had to go buy one today from Walmart what did you do keep most of the shipping money and spend on somthing else I ended up paying for three scanners what a crock of shit I hope karma will get you I prey tonight that is doesalioos amigo”

Chargers49ersLakers

Thats just another nut job or a-hole, or both. Just another keyboard jerk. They get off on this, it cause's attention to themselves, and it gets a good person like yourself upset, takes up your time, and causes drama. Its their fix. If they leave neutral or neg feedback, call ebay, they remove it. Add buyer to your block list. Move on. Done!

NGS428

eBay user ID is daprentk_0 for anyone who wants to block. I sure am.

I don’t plan to reply to this because I agree they want me to so they can spew more. I think I let it deliver. I am sure they will pull a SNAD and try to get a return. I am sure at this point they want me to refund now and they will keep it when it delivers…. Seriously.

GoDodgersFan

Blocked.

msubearfan

Yeah, I think no reply is the play here. Sounds like this guy just wants to fight.

steel75

Speaks for itself

JoeBanzai

Blocked thank you.

grote15

Ignore the moron. Make him jump through hoops to get his refund.

NGS428

Well, it is delivering today. He sent me 3 more messages and stated that he is sending it back since it was 2 days late. Apparently he had a hot scanning job to do on Thursday.

Listing is no returns and sounds like this guy may just send it back and pay to send it back……? Without me authorizing any return. Haven’t had this happen. Guess I can see if it shows up…?

I could tell him it is no returns…. My card listings typically have a return policy and buyer pays return shipping, maybe that is the best move going forward..

RufussCkingston

@NGS428 said:

I could tell him it is no returns…. My card listings typically have a return policy and buyer pays return shipping, maybe that is the best move going forward..

Don't bother telling him anything.... If he pays to ship it back consider that a win. If ebay were to rule against you, you'd see a charge both ways. Force him to open a case if he wants to grind you.

bobbyw8469

I know you sent it Priority. Anything over 1 pound is automatic Priority. I have had the same issue. People getting Father's day gifts, and buy the item the Thursday before. I am like.."Guys.....give the post office some time to deliver you your item!! Geez!".

baz518

He's probably currently wandering through Target with his scale wondering, "where did the move the sports cards to?"

daltex

@NGS428 said:
Well, it is delivering today. He sent me 3 more messages and stated that he is sending it back since it was 2 days late. Apparently he had a hot scanning job to do on Thursday.

Listing is no returns and sounds like this guy may just send it back and pay to send it back……? Without me authorizing any return. Haven’t had this happen. Guess I can see if it shows up…?

I could tell him it is no returns…. My card listings typically have a return policy and buyer pays return shipping, maybe that is the best move going forward..

Perhaps he wanted it shipped Express???

NGS428

@daltex said:

@NGS428 said:
Well, it is delivering today. He sent me 3 more messages and stated that he is sending it back since it was 2 days late. Apparently he had a hot scanning job to do on Thursday.

Listing is no returns and sounds like this guy may just send it back and pay to send it back……? Without me authorizing any return. Haven’t had this happen. Guess I can see if it shows up…?

I could tell him it is no returns…. My card listings typically have a return policy and buyer pays return shipping, maybe that is the best move going forward..

Perhaps he wanted it shipped Express???

Ha, I think he wanted me to hand deliver it.

I guess the question is if I get it back and he pays return shipping do I refund the original shipping and does eBay credit me the final value fee? Looks like I only get fee refunded if I give him a full refund (including shipping) or cancel the sale.

RufussCkingston

Lose the $3 final value fee, don't refund the $13 shipping. Basic math

Mickey71

I will show in my next post exactly how you deal with communication with whackos. It works just about every time.

Mickey71

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Historicalwood71

I'll say another reason I don't like them..... people sell TOO many REPRINTS to people that don't know any better. I believe eBay should put a stop to any reprint card!

NGS428

@Mickey71 said:
.

This is the strategy I am using. They have finally went silent. No fuel on the fire.

Mickey71

@NGS428 said:

@Mickey71 said:
.

This is the strategy I am using. They have finally went silent. No fuel on the fire.

Good job. Works nearly every time. Whackos want attention. Silence is golden my friend.