Managed Payments, client email address? Seller protection? MP balance?
ctf_error_coins
Posts: 15,263 ✭✭✭✭✭
The first day on Managed Payments and I had a sale with zero customer email information like I have received for 20 years.
Is there a way to find the client email address in Managed Payments or is that now an eBay State secrete.
I think I (no) the answer 
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Question Number 2 .... What is required for coverage. Paypal requires delivery for items under $750 and Signature delivery for items over $750 in order to be covered on PayPal seller protection. Does ebay have the same coverage?
How to contact a buyer through Email
For privacy reasons, eBay is no longer displaying personal email addresses. However, you can still contact the buyer through email using their "Buyer Alias Email Address" which you can find in the View order details page.
This email alias, ending in @members.ebay.com, is unique to your communications with this buyer. You can also give email aliases to shipping carriers, so that they can securely share shipping updates with the buyer.
Messages sent using eBay alias addresses go through our secure servers before reaching a members registered email address and their eBay Messages. eBay email alias addresses support PDF, DOC, TXT, JPG, GIF, JPEG, PNG, BMP, and TIFF attachments up to a maximum size of 10 MB.
For more information see our Member-to-member contact policy.
https://www.ebay.com/help/selling/resolving-buyer-issues/contacting-buyer-bidder?id=4083
ErrorsOnCoins, I don't know what the eBay State secretes but living here in California, I DO know what my state secretes.......and it's generally not good. Not good at all.😇
Hey,.....I just wanted to play grammar Nazi. Friends?
I had a difficult time recently even on PAYPAL finding email addresses.
I am not trying to steal eBay customers and make them mine on my own personal website sales location that others have done.
Do you give your clients who buy on eBay a business card with your email and phone # on it?
eBay users should just change their usernames to match their email addresses, then simply add a - with the appropriate domain behind it.
In example; DelawareDoons-Gmail
Professional Numismatist. "It's like God, Family, Country, except Sticker, Plastic, Coin."
Red meat alert for @jmlanzaf !!
eBay made me get a new email address because the one I was using was too similar to my eBay ID.
Just sayin'.
That is not my exact ebay username, but I have had mine this way for about a year now with no issues.
Professional Numismatist. "It's like God, Family, Country, except Sticker, Plastic, Coin."
Mine used to be my website. eBay eventually caught on and made me change the eBay username.
LOL
Just like everybody else back then, my email address was my eBay ID. Next, you couldn't have an email address as your ID so I dropped the "@xxx.com" part. Sometime later, I couldn't use that email address with eBay because, due to (yeah, right) privacy concerns, it was too close to my eBay ID and people could guess it.
It's always something.
Question number 3 ...
I sold an item that has been paid for, where can find how much Managed Payments owes me?
.
I go to:
Seller Account
All Account Activity
Seller Hub
See Your Latest Transactions
I love these Managed Payments ....
isn't there a seller account any more? when do they charge you for your store?
Ebay will even flag a message that says "Google is your friend!"
Thank you, I found it.
MP charged me $360 or 7.2% on a 5K purchase.
LOL! For an Ebay queen you sure are having issues. There is a new Tab at the top of seller hub that says Payments. That will lead you to what you seek!
eBay stopped providing email addresses on their API between 7/10/2020 and 9/8/2020... That's when my tool stopped populating actual email addresses for buyers.
What once was [email protected] is now [email protected]
Log into your account and then enter the following...
https://www.ebay.com/sh/fin
I have that bookmarked. I'm assuming the "sh" is seller hub and "fin" is financial
And if you then click on the "order number" for a sale you will see the buyer's phone number as well as a link to email them through ebay.
It will happen suddenly
They are only continuing to crack down. I mean, I get it, but at the same time, if they just dropped their dang fees, I'd be a lot less worried about circumventing.
Professional Numismatist. "It's like God, Family, Country, except Sticker, Plastic, Coin."
PayPal charges 2.9% to transfer funds (far lower than eBay's fees), yet sellers requesting payment through PP F&F in order to circumvent PP fees seem to be the norm on the BST.
Just sayin'.
There's no reason to pay 2.9% amongst known trusted individuals.
Professional Numismatist. "It's like God, Family, Country, except Sticker, Plastic, Coin."
How about the fact that you are using a service provided by a company that needs to make money on providing that service?
I assume you feel it's okay to steal cable and share Netflix passwords.
Ok fine let's all switch to Zelle which is free. G&S Payments require back end customer service and support for disputes which is why there is a fee. F&F don't require that, hence no fee. Just like Venmo doesn't charge a fee to non-business clients, because there is no back end support.
The costs of doing a transfer for Paypal are virtually nothing. There's a reason banks got together and created Zelle for their customers... because it costs them almost nothing and likely saves them money by siphoning customers and $ away from Paypal, which introduces uncontrollable variables for the financial institution to account for.
Professional Numismatist. "It's like God, Family, Country, except Sticker, Plastic, Coin."
PayPal F&F does NOT apply to goods and services. By all means, switch to Zelle or Venmo.
What are you even talking about? F&F is just like zelle or Venmo. Peer to peer payment with no protections offered.
Venmo is owned by Paypal for christs sake lol.
Professional Numismatist. "It's like God, Family, Country, except Sticker, Plastic, Coin."
He's probably talking about this:
Selling with PayPal
When you buy or sell goods or services, make any other commercial type of transaction, send or receive a charity donation, or receive a payment when you “request money” using PayPal, we call that a “commercial transaction”.
For the listings of selling rates, please visit our PayPal Merchant Fees Page.
https://www.paypal.com/en/webapps/mpp/paypal-fees
If you're selling something, PayPal says otherwise. See above.
That's great and all, but they simply do not enforce it at all. Actions speak louder than words.
Professional Numismatist. "It's like God, Family, Country, except Sticker, Plastic, Coin."
So if you can get away with it, that makes it okay? Got it.
It is up to the company setting the policies to police/enforce it, yes. Much as it is up to the trademark/copyright holders to enforce their claims. Failure to enforce their claims often results in loss of ability to enforce. Laches and clean/unclean hands. Go look it up.
Professional Numismatist. "It's like God, Family, Country, except Sticker, Plastic, Coin."
I'm not arguing your point, so I'm not going to look it up. I will say, however- it's not every day that someone is willing to openly admit that they're okay with ignoring policies they agreed to follow when they believe they can benefit from it.
Do you think this approach makes one more or less desirable as a potential trading partner?
I think most people do not really care and will gladly save the 3% scrape. Actually, I know that from buying/selling plenty.
Professional Numismatist. "It's like God, Family, Country, except Sticker, Plastic, Coin."
Seems to be the norm on the BST, anyway. It's interesting where people choose to draw their lines.
Seems that this tread has gone** OFF** topic. The topic is why no more email addresses.
it is a simple answer and has nothing at all to do with paying and PP. that is another issue.
it is all about control! They do not want you to be able to contact your buyer saying: hey Jack, I have a few more of these and if you are interested.....etc.. etc. It is a matter of losing $$$$ on a possible future sale.
Proof is dimple: they censor what you can and can not write in these ebay emails. if it would be done as Craiglist does it, it would be no problem and would simply leave it up to both parties to stay anonymous or exchange info. Their choice. BUT feebay wants control over seller and buyer and their financials.
think about it guys....
H
If you're not trying to violate ebay policy of taking the transaction off-ebay then you should have no problem saying what you want to say using their messaging system. When I desire to violate that policy I just call them, their phone number is available if you click on the sales item order number. I also have no problem sending or receiving a fee free money transfer when dealing with my Friends here on the forum and I have no problem sharing my Netflix login with my family. And when I'm through with my Sunday newspaper I give it to my neighbor. I'm a big fan of recycling and not wasting money.
It will happen suddenly
The Topic Police are on the job, I see. Kind of a late start, but I guess those donut breaks can end up taking longer than expected.
double post
It will happen suddenly
DerryB
that of course is entirely your choice. It is my choice not to allow eBay to know what I wish to communicate with others. Hence I have my own emails where nobody tells me that I can not use the words buy, sell, trade cost etc...in certain contexts. even if there was NO side-meaning to these words. If It is the buyers and the sellers wish to verbally communicate then they should be able to do so and exchange #s. But not so!
Ebay does not trust anyone!! and come down hard even with the slightest suspicion. I for my self will pursue other very interesting means to sell if I want to.
that is it for that topic for me.
If a realtor shows your house and it sells he wants his cut.
It will happen suddenly
GOOD LUCK COLLECTING!!! LOL
Of course they are trying to keep you from cheating them out of their commission. Another poster on this very thread just posted that it is their responsibility to police their policies, not his responsibility to simply obey them. So, of course they should and must police their policies.
If you don't like eBay, don't use it. But, the fact is that you want to use eBay but not live up to the Terms of Service and avoid paying for the service. That is, quite simply, unethical behavior.