Question about shipping out 2 items to the same buyer

coolstanley

On Ebay if a buyer buys 2 cards at the same time for say a couple hundred apiece, should I ship them separately to avoid the 'I didnt get both cards scam?' Or should I send both cards in the same box?

professorpuck

You should send them in the same box.

If the buyer wants to claim that they didn't get something you sent, they can do that either way. They can say you sent 1 empty box, 1 box with only 1 item. It makes no difference.

"If he lies, he lies", movie reference @ @blurryface

coolstanley

@professorpuck said:
You should send them in the same box.

If the buyer wants to claim that they didn't get something you sent, they can do that either way. They can say you sent 1 empty box, 1 box with only 1 item. It makes no difference.

"If he lies, he lies", movie reference @ @blurryface

Ok thank you. That makes sense.

jay0791

You can manually add the tracking # to the second item so both have tracking.
Personally I would send a little s/h refund back.

blurryface

@professorpuck said:
You should send them in the same box.

If the buyer wants to claim that they didn't get something you sent, they can do that either way. They can say you sent 1 empty box, 1 box with only 1 item. It makes no difference.

"If he lies, he lies", movie reference @ @blurryface

yes and make sure you do the proper weight.

coolstanley

@jay0791 said:
You can manually add the tracking # to the second item so both have tracking.
Personally I would send a little s/h refund back.

I meant they are $200 cards. Not $200 shipping.

dontippet

@coolstanley said:

@jay0791 said:
You can manually add the tracking # to the second item so both have tracking.
Personally I would send a little s/h refund back.

I meant they are $200 cards. Not $200 shipping.

What he was saying is that if you charged shipping on both items, you should probably refund some of the shipping charges. Personally, I have my seller's account setup so that all shipping charges are free after the first item.

stevek

It's always the seller's call, but for that kind of money, i'm shipping those two cards in two separate boxes.

It may be a six of one, half dozen of the other type of thing. But that's the way i like to do it on that costly of an item.

jay0791

Sorry I was not clear.
Ship both cards in same box. Weight that box/package. Pay for shipping and get a label.
You can then take this packages tracking number and add it to the other card that you have put into the box.
There is a link that says "add tracking # " That way both cards are in the ebay system and get you protected.

It is much cheaper to do so.