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My Seller Hub

GroceryRackPackGroceryRackPack Posts: 3,208 ✭✭✭✭✭
in Trading Cards & Memorabilia Forum

Hi, I could use your thoughts and ideas on an issue with my seller hub:
Last week my hub showed:
Tracking uploaded on time and validated 100% and has been like since day 1.
A few days later I sold some material and did an input error entering a tracking number.
I realized the error and I corrected that with the proper tracking number, the buyer received the product and even posted positive feedback for me.
As of today my seller level shows:
Tracking uploaded on time and validated 96.15%
Anyone have any thoughts and or ideas to get this back to perfect?
Thank you for all of your help.

Comments

  • JBrulesJBrules Posts: 2,124 ✭✭✭✭✭

    @GroceryRackPack said:
    Hi, I could use your thoughts and ideas on an issue with my seller hub:
    Last week my hub showed:
    Tracking uploaded on time and validated 100% and has been like since day 1.
    A few days later I sold some material and did an input error entering a tracking number.
    I realized the error and I corrected that with the proper tracking number, the buyer received the product and even posted positive feedback for me.
    As of today my seller level shows:
    Tracking uploaded on time and validated 96.15%
    Anyone have any thoughts and or ideas to get this back to perfect?
    Thank you for all of your help.

    Reach out to Ebay support and they will probably change it for you. If not I would not worry too much about as it will have very little if any effect on your selling.

  • GroceryRackPackGroceryRackPack Posts: 3,208 ✭✭✭✭✭

    @JBrules said:

    @GroceryRackPack said:
    Hi, I could use your thoughts and ideas on an issue with my seller hub:
    Last week my hub showed:
    Tracking uploaded on time and validated 100% and has been like since day 1.
    A few days later I sold some material and did an input error entering a tracking number.
    I realized the error and I corrected that with the proper tracking number, the buyer received the product and even posted positive feedback for me.
    As of today my seller level shows:
    Tracking uploaded on time and validated 96.15%
    Anyone have any thoughts and or ideas to get this back to perfect?
    Thank you for all of your help.

    Reach out to Ebay support and they will probably change it for you. If not I would not worry too much about as it will have very little if any effect on your selling.

    Hi and "Thank you" I already talked to the eBay support on Mon& Tues; it seemed the phone people were helpful, but I guess it's determines by the appeal team. My next plan is to contact them on Fri afternoon and or possibly on Mon. Thank you again for your thoughts. You have a great day :)

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