UPDATE 3/8: PCGS grader fails to recognize 1875 S/CC Trade $1
My grades just posted on this, and even though I paid for variety attribution, the grader failed to recognize this as an S/CC FS-501. The mint mark position is the first clue and of course the remnants of the "C" to the right are there, although somewhat difficult to see because of the level of wear, it is obvious when you tilt the coin. I specified the correct coin number on my submission and that's how it appeared at first when checking the status, but at some point the grader changed it to a plain vanilla 75-S. I notified customer service at that point (via email - could not get through on the phone), suggesting they take another look as it is a "no doubt" S/CC, but I never heard back nor received any acknowledgement.
What's the best way to get this fixed? I don't want to pay for another grading cycle - I feel I paid for the "expertise" and they dropped the ball. It is near impossible to get through on the phone, and email didn't work before. Any suggestions? Has anyone else gone through this?
Update: Heather put me in touch with David S., who kindly agreed to do a “No Charge” review of the coin. I am happy to say that the new result just posted today (3/8) and PCGS has properly attributed the coin as an S/CC FS-501. All's well that ends well! Thank you, PCGS!