Please avoid this buyer - I feel the need to warn others as this buyer is ruining the community
coinpro76
Posts: 366 ✭✭✭
Please add this name to your ebay ban list mgreen3481
many of you may have already encountered issues with this ebayer, He seeks out free shipping listing anticipating the seller will ship his coins untracked, after he receives the item he opens non received item cases demands the tracking and gets his money refunded. He has done this multiple times with many major dealers and he has attempted to do it to my business 3 times, he actually ordered 3 coins from me, he tried to open a case but luckily I did have a tracking number. This was in September, after receiving multiple messages unsolicited from other major sellers warning to not ship untracked or deal with mgreen3481 I added him to my ban list. Well this morning this joker sent me a message asking if could "buy" one of my silver dollars. Right away I started drafting a message to this dead beat, instead I erased it (always best to not respond to scammers or the like on ebay) and I am taking further action by warning the community. He has been the talk of many (other coin forums who I will not mention) but I dont believe he has been mentioned on here. Oh by the way he uses his mothers PayPal to scam and his address is a mens homeless shelter (in no way am I trying to demean mens homeless shelters or those who use their services) but this man is taking advantage of multiple avenues to scam sellers trying to make a living during a pandemic.
PLEASE ADD mgreen3481 to your eBay Ban list, aka Matthew Green out of Toronto.
all around collector of many fine things
Comments
What a scumbag
blocked
Have you provided verifiable facts/documentation about this to Ebay?
Mark Feld* of Heritage Auctions*Unless otherwise noted, my posts here represent my personal opinions.
Thanks for the heads up. No need for more trouble. Half the world lives there.
Blocked thanks.
Young Numismatist/collector
70 Positive BST transactions buying and selling with 42 members and counting!
instagram.com/klnumismatics
Thanks for the heads up!
Blocked for now
Far too many people out there who would stab someone in the back if it meant they got [insert arbitrarily small amount of money] out of the deal.
Collector, occasional seller
Thanks, blocked.
Sellers can only leave positive or no feedback, so 100% positive for someone who only buys is what I would expect.
I ran into a buyer like this several years ago. The verifiable facts/documentation I provided to eBay came directly from the feedback he left others- close to half (I think it was 8 or 9) of the 20 feedbacks on the first page of his "feedback left" noted that the item was not received. The post office does screw up, but not that badly. eBay did nothing that I could see as I checked back occasionally after I had blocked him and there was more "item not received" feedback left for others.
i've always shipped with tracking. late last year i neglected to post a tracking number on an auction - even tho i shipped with tracking...the buyer filed a claim saying he hadnt rec'd the merch. i subsequently produced tracking details to he and eBay showing it had arrived at his address. he replied back with a lame excuse. there are lots and lots of low lifes out there
I understand that and I’m sorry if I wasn’t clear. I was asking about contacting EBay directly, not about leaving feedback as a seller.
Mark Feld* of Heritage Auctions*Unless otherwise noted, my posts here represent my personal opinions.
https://www.coincommunity.com/forum/topic.asp?TOPIC_ID=383063
More info on this dirtbag
100% positive transactions with SurfinxHI, bigole, 1madman, collectorcoins, proofmorgan, Luke Marshall, silver pop, golden egg, point five zero,coin22lover, alohagary, blaircountycoin,joebb21
Ebay's "Report a Buyer" page.
It will happen suddenly
I read the first couple of pages of comments, one thing did catch my eye. Although not directly relating to the scammer, one of the sellers who was scammed wrote this:
"Another thing that sellers can do in the future. Change your settings regarding feedback right now. You should ONLY leave feedback when you have received positive feedback from your customer. Then you know they are happy and have received their item. Just because they pay right away doesn't mean they are good or great."
So- the next time someone starts a thread here complaining about sellers who don't leave feedback until they've received it themselves, keep in mind that eBay's policies that protect buyers like this one have consequences. Just sayin'.
@MasonG So- the next time someone starts a thread here complaining about sellers who don't leave feedback until they've received it themselves, keep in mind that eBay's policies that protect buyers like this one have consequences. Just sayin'.
I'm one of the ones that complained regarding sellers not leaving feedback after I paid for an item as that vouches that the buyer paid in a timely manner not satisfied or anything else. But after that, because of Ebay's total disregard for sellers because they seem to have an unlimited supply, I have no problem with Seller's, as I am one, doing whatever they have to in order to prevent scammers from fleecing them.
Jim
When a man who is honestly mistaken hears the truth, he will either quit being mistaken or cease to be honest....Abraham Lincoln
Patriotism is supporting your country all the time, and your government when it deserves it.
Thank you.
These should be handled via PM.
No offense, but this is an unproven claim.
ya, i often have that thought and it would help to have links to other sources citing this and maybe legitimate people speaking on the subject now and other times would get more positive responses/results.
i've always looked on this subject after a lot of analysis and come to the conclusion of risk. if someone is puporting not to be receiving items, whether it is a postal worker, family member, porch/mailbox nabber, etc, the result is nearly the same with no tracking. buyer is stiffed. if someone is known for such risk, there is not much choice but to avoid them and to let others know, especially if there are several people that are known reporting such activity.
i've sold a lot of items w/o tracking and it is simply an risk vs reward and having some trust you will not lose much and the savings will pay for the couple/few that may go astray. i always feel good when a buyer lets me know they've received their item(s) w/o tracking. especially when the item is late, for whatever reason and the buyer could open a case but waits, my heart skips a beat and a few days later, they inform me the item arrived.
i simply never get tired of honest and kind people.
just based on a comment a couple above this one regarding people NOT leaving feedback. it is helpful/valueable for several reasons to leave positive feedback and i am blown-away by how many people don't leave feedback. to me, this is simply saying that the buyer possibly wants the full return period to decide to keep an item(s) and that leaves a LOT of items just hanging out there. BUT after time goes on and experience takes over, you just move forward and take any of these things one at a time and choose quality of life and simple/effective/quick solutions as best one can.
The Coin Community forum thread mentioned above contains the contact info (phone/email) of the Toronto detective handling the case along with a case number and a link for filing additional reports.
FWIW...
How do such scumbags stay on ebay?
Just tried to block him. Said invalid user. Was he booted from ebay?
Any documentation to prove it happened? Screenshots etc?
The same way that scammers who sell counterfeits do. eBay doesn't have the stuff that's sold through their site in their own hands and they don't actually ship the stuff themselves so it would take time to sort through claims to see where the problems are. This takes people, and people expect to be paid. Easier to just send out canned email responses, those can be programmed and computers don't get a salary, vacation and paid medical coverage.
Thanks for the alert. There are many screwball buyers and scammers on the bay. In the old days we could neg them. Frankly feedback should be a fair 2 way street not the one sided thing it has become.
I looked up that username last night and it showed as active.
https://www.ebay.com/fdbk/feedback_profile/mgreen3481?filter=feedback_page:All&limit=25
Mark Feld* of Heritage Auctions*Unless otherwise noted, my posts here represent my personal opinions.
I initially thought the same thing as I got the same alert. Upon closer inspection, they were telling me a previous blocked person was 'an invalid user'......
Always ship with tracking, it just is not worth saving a couple bucks. A small price of doing business online. Also: has anyone been having problems with priority vs. first class shipping? I have had a few parcels go into a black hole for a week, then show up after I open a case with usps.
It's not always about saving a couple of bucks, sometimes it's about making a sale at all. Lots of things sell for under ten bucks. Adding $3 for tracking means nobody will buy them.
If you are shipping to Canada from USA, it is possible they have not received it YET. A few years ago I bought something from Toronto in November and it did not show up until April. I did pay the guy again, but now do not really want to ship to another country.
This!
Yes. Been worse this year, but happens occasionally always. Interestingly, as soon as you file a Locate Mail request, it turns up. It's like they know where it is but you have to tell them to go get it.
That's the risk of selling cheap stuff; I do free shipping and ebay wants items with tracking for obvious reasons.
On a recent delay, I filed an online complaint and also contacted a supervisor in FL who has been helpful in the past. Finally on a Priority that was over a week late I got this email and then it finally showed up.
"This is in response to your inquiry regarding the delivery of a package. Please accept our sincere apology for any inconvenience this matter may have caused you.
"The Postal Service is aware of the frustration and disappointment caused when we do not live up to our commitment of safe and reliable mail service.
"My Apologies for the Delay in Delivery of your Sent Priority Mail Flat Rate Envelope in question.
*We are Currently Still Seeing Some Extensive Delays in Mail Deliveries Across the Country/Nation."
Of course, it shows 100% for a buyer who does not sell!!!
@MFeld and yes to answer your question I have submitted long written emails to eBay about this buyer with evidence as well as calling their customer service line multiple times, my reason for this post is that this scammer is still attempting to scam my business and others after already being caught in his deception.
Take care, be well, and stay safe everyone.
all around collector of many fine things
Another tip I would like to add to avoid these scam buyers on eBay is to check feedback left for others, if you see multiple negatives or positives stating multiple defects or item not received but worked out or refunded etc. might be a good idea to avoid that buyer and cancel the transaction.
all around collector of many fine things
@coinpro76 , if you don't indent your paragraphs, they won't show up in that unwieldy format with scroll bars. Just FYI.
The OP had a tracking number.
That said, whether it is "remarkable" or not, it is not ethical behavior.
I have a whole eBay username where I only ship without tracking. I have had 2 out of over 2000 packages (envelopes really) that have "gone missing". You should have more faith in your fellow man.
Thank you and best of luck.
Mark Feld* of Heritage Auctions*Unless otherwise noted, my posts here represent my personal opinions.
Sounds accurate.
I'm 1 in 1,000.
I normally see about one out of a thousand shipments lost, too. I'm a little ahead of that this past year, no doubt covid has something to do with that.
Hmmmm, The 1 time I tried that I had 3 out of 10 go missing. Yup...not doin that no mo!
My loss percentage on first class flats is about the same - a much more frequent problem than loss for me is USPS personnel that slap postage due on correctly packaged flats (not knowing the difference between a flat & a small package). It's gotten much, much better over time but few things tick off a customer more than receiving a postage due flat.
That has been my experience with USPS this year as well. Nothing got lost yet (although initially, it was missing), but I sure did get a lot of damaged packages that I had to return. Thankfully, all sellers were good sports about it and just took them in.
What is worse, a lost package or a damaged one? I guess it depends on context and how smoothly the insurance claim went.
BST: Tennessebanker, Downtown1974, LarkinCollector, nendee
I always use tracking but blocked him anyway, don't need the hassle
Sometimes I think that animals are smarter than humans, animals would never allow the dumbest one to lead the pack