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paying with a Credit Card via PayPal

YQQYQQ Posts: 3,277 ✭✭✭✭✭
edited July 29, 2020 8:46AM in Q & A Forum

recently I had Zero balance in my PP account ( this is seldom).
then I made a $ 285 purchase and paid with my American Express card (unbranded original AX platinum card).
the Item was shipped and arrived. However, it was SNAD.
I contacted the seller who immediately offered a refund (return send) or a $25 discount if I keep it.
I decided to keep it as it was not all that important and the item was working fine.
Seller notified me that he refunded $25 to PP.
here is the issue: PP has no record of either a payment nor a refund!!!
However, AX has both, the payment and the refund.
Payment was made through PayPal.
It looks like PP is completely out of the picture, as AX shows the purchase from Ebay .
But why go through paypal?
just looks somewhat "funny".

Today is the first day of the rest of my life

Comments

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    coinpalicecoinpalice Posts: 2,435 ✭✭✭✭✭

    well, it might look funny, but you still got the 25 dollar credit, that's all that matters. paypal has changed so much over the years, i don't like change either, you just have to go with it

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    JimnightJimnight Posts: 10,821 ✭✭✭✭✭

    Like @coinpalice said.

    You accepted the sellers offer. Time to move on.

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    YQQYQQ Posts: 3,277 ✭✭✭✭✭

    there is NO complaint on my side.
    just curious why it does not show up on my PP account? as the transaction was made with PP in the middle?
    maybe it is the separation between PP and EB>

    Today is the first day of the rest of my life
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    JBKJBK Posts: 14,788 ✭✭✭✭✭

    Interesting.

    I know that eBay and PP split a few years ago and I have noticed a few changes.

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    derrybderryb Posts: 36,212 ✭✭✭✭✭

    The refund shows up in the account of the person making the refund.

    Does ebay show you getting the partial refund?

    Give Me Liberty or Give Me Debt

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    YQQYQQ Posts: 3,277 ✭✭✭✭✭

    Ebay showed nothing. Ax showed it as received.

    Today is the first day of the rest of my life
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    derrybderryb Posts: 36,212 ✭✭✭✭✭

    @YQQ said:
    there is NO complaint on my side.
    just curious why it does not show up on my PP account? as the transaction was made with PP in the middle?
    maybe it is the separation between PP and EB>

    Similar thing happened to me recently. With the shutdown, communication was through PP chat. Turns out I was typing from the wife's PP account trying to resolve an issue with my PP account.

    Sure you're looking at the right PP account?

    Give Me Liberty or Give Me Debt

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    YQQYQQ Posts: 3,277 ✭✭✭✭✭

    only have ONE... have no wife and GF has no access..

    Today is the first day of the rest of my life
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    JonJetJonJet Posts: 524 ✭✭✭
    edited September 5, 2020 4:41PM

    Your AX was the account that was billed...You processed the transaction using PayPal to charge Your AX card

    If You have the credit on You AX card - that is all that matters (You can't have 2 credits)

    The merchant's PayPal account (not Yours) credited the AX card - the credit didn't go thru Your PayPal account

    It is done that way because the credit must go to the original method of payment (Your AX card)

    My 1957-2022 Proof Set Collection Has Been Sold

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    YQQYQQ Posts: 3,277 ✭✭✭✭✭

    thank you for that
    I was never out to get refund 2 times...
    just thought that it was done through PP, there should be a record with PP.
    it is all good.
    H

    Today is the first day of the rest of my life
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    JonJetJonJet Posts: 524 ✭✭✭

    The payment You made billed Your Amex card...not Your PayPal account

    Had You used PayPal funds to make the purchase...the credit would come back to Your PayPal account

    In this instance...You only used Your PayPal account to PROCESS the transaction...not to pay for the purchase

    Therefore the merchant credited Your original form of payment - the Amex card

    The merchant credited Your Amex card directly...without the need for PayPal's processing (and fees)

    My 1957-2022 Proof Set Collection Has Been Sold

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