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Question about set registry and customer service

1630Boston1630Boston Posts: 13,787 ✭✭✭✭✭
edited July 22, 2020 12:34PM in U.S. Coin Forum

I posted this in the Set Registry Forum last week and have had no responses, I don't want to call.

Any thoughts? :)
.
.@PCGSCustomerService
What is the best way to report an error in a registry set description?

The Pine Tree Silver Basic Set says "three coins" when actually the set consists of "four coins"
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PINE TREE SILVER BASIC SET
(1667-1682)
This is the easiest of the Massachusetts Silver sets to complete. ** Three coins** , none too rare, all usually available in nice condition, at affordable prices (very few Colonial Sets can boast those attributes). Also, this is the last "family" of coins produced by John Hull, by which time he had really perfected his designs and his minting techniques. Legend has it that Hull gave a dowry to his daughter in silver coins equal to her weight. Imagine the value of such a hoard today!

Successful transactions with : MICHAELDIXON, Manorcourtman, Bochiman, bolivarshagnasty, AUandAG, onlyroosies, chumley, Weiss, jdimmick, BAJJERFAN, gene1978, TJM965, Smittys, GRANDAM, JTHawaii, mainejoe, softparade, derryb

Bad transactions with : nobody to date

Comments

  • keyman64keyman64 Posts: 15,507 ✭✭✭✭✭

    Message @SetRegistryManager
    I believe that is David Talk that handles it these days.

    "If it's not fun, it's not worth it." - KeyMan64
    Looking for Top Pop Mercury Dime Varieties & High Grade Mercury Dime Toners. :smile:
  • djmdjm Posts: 1,562 ✭✭✭✭✭

    Why message them at all? Use the tool to request that a slot for the fourth coin to be added to the set. It is very efficient and is handled very quickly.

  • Hello @1630Boston it would be best to email setregistry@collectors.com.

    Thank you,

    Heather

    Heather Boyd
    PCGS Senior Director of Marketing

  • ms70ms70 Posts: 13,954 ✭✭✭✭✭

    @djm said:
    Why message them at all? Use the tool to request that a slot for the fourth coin to be added to the set. It is very efficient and is handled very quickly.

    Tool? I must've missed that.

    Great transactions with oih82w8, JasonGaming, Moose1913.

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