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How do I file a significantly not as described claim on eBay?

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  • GRANDAMGRANDAM Posts: 8,763 ✭✭✭✭✭
    edited May 31, 2020 1:07PM

    @abcde12345 said:
    If the buyer (OP) treated the seller about the same way he is communicating with some of the members here, then "couldn't have happened to a better person" meme comes to mind.

    YOU ONLY PROVE MY POINT,,,,,,,,

    Another comment that is only intended to put down and anger a person for a question he posts. Maybe you should go back and read the whole thread and maybe you might be able to figure out what it is all about because you obviously don't have a clue.

    I asked a specific question about filing a SNAD on eBay. Didn't ask to be told how I deserved to get a piece of crap coin because I bought from a stock photo. Comments made that supported that belief are what I am talking about.

    For those who can not understand that there was nothing usefulto be gained by posting the what-ifs or did the seller SAY you wouldn't get a spotted coin, or you bought from a stock photo you deserve what you got,,,, that is not what happened so trying to justify that I got a spotted coin was only intended to agitate me,,,,,,,,, seems to me to equal SCHOOL YARD Bulling,,,,,,,,, saying something that was not useful or relavent to the question that I asked. Those comments were only made to anger and WHY is that necessary? That happens all to often here and is unnecessary.

    I thought that I owed it to the thread to post the result and outcome and to show that the seller did the right thing.

    There is no point wasting any more of my time with this thread.

    AUSTA-LA-VISTA BABY,,,,,

    GrandAm :)
  • MFeldMFeld Posts: 14,857 ✭✭✭✭✭
    edited May 31, 2020 4:52PM

    @GRANDAM said:
    As Paul Harvey would say,,,,,,,

    And now for the rest of the story.
    I ordered a PCGS MS70 coin, what I originally received was not an MS70 coin. When a coin turns in the holder it is no longer an MS70 no matter what the label says and we all know that. Comparing the spots on the coin in my 1st post is like comparing a Sirlion Steak to a rice cake cookie ,,,, while both may be eatible the rice cake is clearly not the same as a Sirlion Steak, I would would expect to get a Sirlion Steak when I ordered and paid for a Sirlion Steak and not a Rice Cake.

    Some of you argued that:
    1 - Your tough luck,,,,, you bought from a stock photo,,,,, You deserve what you got,,,that is a crap argument.
    2 - Selling an PCGS MS70 common silver bullion coin using a stock photo is perfectly fine to use as long as the coin sent is of the same quality as the stock photo. All big sellers use stock photos on these kind of items all the time. Bulk sellers aren't going to take a 100 photos on a 100 coins that are all the same. You can argue no 2 coins are the same but on a MS70 that doesn't hold much weight. An MS70 isn't necessiarly a perfect coin but it shows no hits or problems under a certain magnification level, I believe that is a 6X loop. Spots, finger prints or haze can develop after grading and unless you photo that coin when selling it and advertise it as such that is "Bait and switch" as far as I am concerned.
    3 - Some argued,,,,, it's just spotted,,,,, no different than toning,,,, well that is a crap argument as well. If you advertise a coin with a photo of a BLAST WHITE COIN it is not OK to send a toned coin no matter how attractive you (the seller) thinks it is unless you OK it with the buyer. Some people like toning some don't. I like some types of toning but not others,,,, If you want to pay for a PREMIUM Coin and get a piece of crap PM me and I will hook you up,,,,,, I have a guy who can assist you and charge you an arm and a leg while doing it.
    4 - Some people said I changed the terms of sale by putting a note saying no spots finger prints or haze,,,,, that is a crap statement as well, I wasn't changing the terms I was just confirming the terms the seller already was offering.
    5 - Some people just want to find stupid little arguments that make no sense to the average person, you know who you are,
    6 - People and companies make mistakes and that is what happened here. The original coin was dated 2018 and a 1st Day of Issue. That makes it 2 yrs old or more so plenty time for it to have changed in the holder. I called the seller and spoke to them and they told me that one of their numismatists inspects all coins as they acquire them. This coin was 2 years old and developed the spots after the fact.
    7 - I beleive the coin was in a box labeled 2018 MS70 Krugerrand's and the shipping people pulled it and packed it and sent it. I also believe that the shipping people could have very well looked at the coin and missed the spots because when I first opened the package I looked at the coin and thought it passed inspection until later that evening when logging it into my inventory at my desk and under my lights. Straight on the spots were easy to miss and I missed them but when tilted they jump out at you.
    8 - My question in my original post was asking on advice to make sure I listed the return properly so as not to give an easy out for refusing a return as the seller clearly states "NO RETURNS" in his selling terms. I was and am OK with that as long as what I receive is what was offered for sale,,,,,, the OP coin clearly fell short in that respect. I have bought many coins from the seller and was always pleased with them and had no reason to believe this time would be any different. But when I clicked on the return options they were different then I remembered them,,, that is why I was asking for advise.
    9 - I was always of the belief that the seller would make it right and they did. I just wanted to select the proper return option due to the no returns policy because eBay WILL hold to the letter of the sale and deny a return if you don't word it properly. That was the advice that I asked for,,,,, not if the coin was still an MS70 because anyone who has eye's can see it clearly is not.
    10 - I still will not name the seller as that was never the point,,,,, I don't believe that they post here,,,, at least under their company name. It was not any of the TOP Modern Sellers here that I know the names or "Handles" of and I know most of them.
    11 - When purchasing the coin I didn't even notice or read the following statement in the sellers description because it wasn't necessary. I know how stock photos work.
    12 - This was in his statement "The coin pictured is only a representation of the coin you will receive, not the exact coin (serial numbers will vary)" That is how most stock photos work and I had no reason to believe this one would be any different as I said previously I have purchased many coins from them via stock photos.
    13 - So to end this thread I will do so by posting photos of the coin I received today.
    The seller never gave me any grief and was quite polite and apologetic for sending the coin I received. They sent me a post paid return label and I incurred no additional cost due to this return.
    14 - It should be very obviously that I am quite upset with some of the lame comments made in this thread. This USED to be a place where MOST people didn't feel the need to put down or rip apart everything that they get a chance to. I was here during "The Wild Wild West" days and in some aspects it is as bad now as it was then.

    And for the record I paid $55 +/- for the coin. That is about my limit on MS70 Silver Bullion until when or if the spotting problem is ever fixed. I chose to collect these Silver Krugerrands because they are a new issue that started in 2017. I buy an MS69 & a MS70 or 2 each year and so far I have ZERO spots before this coin. I collected Silver Eagles back in the day and when I started having to replace coins every year when putting them in an albulm for my boys I dumped all of them, I had alot of money wrapped up in a PCGS graded set and didn't want to risk losing my butt on them. Back in the day the Key Date Silver Eagles were $400-$500 coins. Luckily the ones I had that spotted were the common date low cost coins and I sold them as such and took my lumps on them. I thought I would give the Krugerrand a try.

    The seller's sale was a BIN and this is the total description:
    2018 South Africa Silver Krugerrand 1oz PCGS MS70 FDOI Flag Label.

    Photos show a no problem coin and description states nothing to imply that they are selling anything less,
    No statement such as "some coins may have spots" or I would never have bought from such a description.

    @GRANDAM said:

    @abcde12345 said:
    If the buyer (OP) treated the seller about the same way he is communicating with some of the members here, then "couldn't have happened to a better person" meme comes to mind.

    YOU ONLY PROVE MY POINT,,,,,,,,

    Another comment that is only intended to put down and anger a person for a question he posts for which YOU have absolutely no interest or concern with. Maybe you should go back and read the whole thread and maybe you might be able to figure out what it is all about because you obviously don't have a clue.

    I asked a specific question about filing a SNAD on eBay. Didn't ask to be told how I deserved to get a piece of crap coin because I bought from a stock photo. Comments made that supported that belief are what I am talking about.

    I’m sorry you’re unhappy with the responses you received in this thread. However, you, yourself, have put down numerous posters, in posts like the one above, to which abcde12345 replied. And I still haven’t seen a single person say you “deserved to get a piece of crap coin” or anything particularly close to that. Please show us such a post (in which case I’m sorry someone said that) or stop making such accusations.

    Edited to add: Either way, I’m glad you ended up with a coin you like and I hope you can put this behind you and continue to enjoy the hobby.

    Mark Feld* of Heritage Auctions*Unless otherwise noted, my posts here represent my personal opinions.

  • GRANDAMGRANDAM Posts: 8,763 ✭✭✭✭✭
    edited May 31, 2020 2:24PM

    Since Mark seems to be the Forum Point- counter point guy as on 60 minutes here ,,,,,,, I have to at least respond his last comments.

    He says I put down numerous posts that I didn't like,,,,, that is true but only because they said things only intended to anger me. I responded to their statements that were posted in my thread and I did not go into a thread that they started and say things only intended to be mean spirited or to anger them. That is a BIG difference IMHO.

    Too many times a poster,,,,,, often times a new member to the Forum posts something that they just purchased and are excited about only to get their legs knocked out from under them,,,,,, why do that?

    Again what purpose does that serve????????????

    There are also ALOT more posts in support of my position saying that I DID NOT get what I paid for,,,,, and to those posters I say THANK-YOU.

    Again the thread was never about if anyone agreed or disagreed with the coin being a true MS70 or wether it was OK for the seller to expect me to be happy with it, it was simply asking advice about how to properly word the return since the seller states "No Returns" in their sales. The coin was SNAD and I didn't see that option on the page I was on where it used to be. If I had said that I was simply "UNHAPPY" with the coin I don't feel that would justify a return given the NO RETURNS policy.

    If you can't see there were numerous responces saying to the effect of:

    . you bought from a stock photo - you can't complain,,,,,,,
    . did the seller say you would not get a spotted coin,,,,,,,,,
    .the coin is in a PCGS MS70 holder,,,,,, you got what you paid for,,,,,,,,,
    . milk spots are no different than toning,,,,,, why are you complaining,,,,,,,,,
    . a MS70 is a MS70 spotted or not because the label says so.

    These are the statements I take exception to and WHY did the posters feel the need to post them????? Only intended to be mean spirited and hurtful.

    ANYONE here who paid for an MS70 coin and got the coin I got and says they would have been happy and just kept is not fooling anyone.

    I sincerely hope that I am not forced to respond to anything else in this thread.

    Edited to add: I WILL NOT RESPOND to anything else said here. I AM DONE.

    **Edited to add to Mark's edit:

    I’m glad you ended up with a coin you like and I hope you can put this behind you and continue to enjoy the hobby.

    **

    Actually it is becoming increasingly more difficult every day to come here and see and take all the abuse that happens all to often ,,, not only to me in this post but to alot of other people in other posts. I have had a member to tell me to "READ BETWEEN THE LINES" threaten to come to my house and to,,,,,, well he didn't actually say it but it was an implied threat to kick my but over what was a LOL I made to a thread he started whining about ,,,,,,, well most of you know about what......

    This used to be a place to go and enjoy talking coins with other collectors,,,,,,,,, not so much anymore.

    That being said I am going to take a break from here for awhile because it is causing me more anger than enjoyment to come here. :/

    GrandAm :)
  • abcde12345abcde12345 Posts: 3,404 ✭✭✭✭✭

    "...Take this abuse."
    "Used to be a place to go and enjoy talking coins with other collectors... not so much anymore."
    "...comments were only made to anger me."

    The OP suggesting he take a break is an excellent idea.
    To read comments you don't agree with and simply label them (with the quotes used above) is a good sign you need to log off and get some fresh air.

  • GRANDAMGRANDAM Posts: 8,763 ✭✭✭✭✭

    @abcde12345 said:
    "...Take this abuse."
    "Used to be a place to go and enjoy talking coins with other collectors... not so much anymore."
    "...comments were only made to anger me."

    The OP suggesting he take a break is an excellent idea.
    To read comments you don't agree with and simply label them (with the quotes used above) is a good sign you need to log off and get some fresh air.

    And what is the point in kicking a DEAD HORSE?????

    This is the kind of CRAP that I am talking about.

    GrandAm :)
  • abcde12345abcde12345 Posts: 3,404 ✭✭✭✭✭

    Welcome back.
    I hope your break from the forums was refreshing.

  • GRANDAMGRANDAM Posts: 8,763 ✭✭✭✭✭

    BITE ME!!!!

    GUYS LIKE YOU ARE WHAT I AM TALKING ABOUT!!!!!!!!

    GrandAm :)
  • DNADaveDNADave Posts: 7,304 ✭✭✭✭✭

    First world problem.

  • jmlanzafjmlanzaf Posts: 36,566 ✭✭✭✭✭

    @GRANDAM said:

    @abcde12345 said:
    "...Take this abuse."
    "Used to be a place to go and enjoy talking coins with other collectors... not so much anymore."
    "...comments were only made to anger me."

    The OP suggesting he take a break is an excellent idea.
    To read comments you don't agree with and simply label them (with the quotes used above) is a good sign you need to log off and get some fresh air.

    And what is the point in kicking a DEAD HORSE?????

    This is the kind of CRAP that I am talking about.

    You have inferred a lot of venom in comments that had no such intended venom. You all but acknowledge that yourself when you claim people said things "to the effect" rather than quote what they actually said.

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