eBay Buyer Invalid shipping Address

Cougar1978

eBay won’t allow me to print shipping label for $150 coin which sold - invalid address.

Never had this happen - smells funny

Notified buyer - if he does not fix this I intend cancel order and refund.

He has about 250 pos feedback

jmlanzaf

@Cougar1978 said:
eBay won’t allow me to print shipping label for $150 coin which sold - invalid address.

Never had this happen - smells funny

Notified buyer - if he does not fix this I intend cancel order and refund.

He has about 250 pos feedback

It could be the character count. Happens a lot on long addresses

coinpalice

the post office can confirm a valid address once you ship it

Cougar1978

You most likely right this guy has about 250 pos fb been on there since 2016.

I may just fill out address on package take to po Monday see what they say. Then ship if they accept it. I guess need do it old fashion way.....

derryb

On-line labels are picky about address being exactly as it appears in their data base to proceed with purchasing postage even though both versions will get the package delivered. Purchase postage at the counter. Normally on-line attempt will show you USPS's version of the address. Forward that to the buyer so he can fix it once and for all.

jmlanzaf

@Cougar1978 said:
You most likely right this guy has about 250 pos fb been on there since 2016.

I may just fill out address on package take to po Monday see what they say. Then ship if they accept it. I guess need do it old fashion way.....

You may not want to di it, but ebay lets you edit the address. If it is a character count problem (I think 40 is the max) sometimes just changing "Street" to "St" does the trick.

I've often wondered why they don't fix this little quirk. Happens a lot with Chinese addresses. They just need to match the character limits

derryb

my experience with the quirk is that the problem is something that needs to be spelled out or something that needs to be abbreviated in order to match USPS' "correct" address.
i.e. North, Road, Expressway.

ctf_error_coins

You need to edit the address in ebay

derryb

I prefer paypal shipping labels.

When editing, do not change street, PO box numbers. . . you will void your seller protection that requires you to ship to the paypal address.

cameonut2011

Try again later. I have had problems in the past going through PayPal (and I think it is the same underlying software eBay uses even if the graphical user interface is different) only to have the issue resolve itself in a few hours.