How does a bad feedback description generate a Positive feedback result?
oih82w8
Posts: 11,915 ✭✭✭✭✭
It was bound to happen...my first non-paying ebay member. It has been over 10 calendar days; numerous invoices and submitted an unpaid item claim with ebay. After reviewing his feedback; 13 positives, there are a couple of negative comments about nonpayment, but are 
POSITIVE??? Grievance proved to be in favor of the "buyer"? The "buyer" won from the same seller even after being left disparaging remarks about non-payment two out of three times.
A CHRONIC LIAR AND NONPAYER,EBAY PLEASE REMOVE HIM FROM YOUR SYSTEM !!!!!!!!!
Seller: Member id XXXXXXXX ( Feedback Score Of 2048 )
During past month
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Great communication. A pleasure to do business with.
Seller: Member id YYYYYYY ( Feedback Score Of 704 )
During past 6 months
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info
Detailed item information is not available for the following items because the Feedback is over 90 days old.
Thank you for a flawless and easy transaction. You are always welcome here
Seller: Member id ZZZZZZ ( Feedback Score Of 9019 ) During past 6 months
-- -- Private
terrible, 2nd time non payer. block this person
Seller: Member id AAAAAAAA ( Feedback Score Of 3490 )
During past 6 months
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Best Offer Price was Accepted
Fast payment, great customer, highly recommend. Thanks!
Seller: Member id BBBBBBB ( Feedback Score Of 649 ) During past 6 months
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Recommended ebay user! A+ all around!
Seller: Member id AAAAAAAA ( Feedback Score Of 3490 )
During past 6 months
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Best Offer Price was Accepted
Waste of time...never paid. Bad for ebay
Seller: Member id AAAAAAAA ( Feedback Score Of 3490 )
During past 6 months
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Best Offer Price was Accepted
2nd time guy doesn't pay. Bad buyer
Seller: Member id SSSSSSSS ( Feedback Score Of 797 )
During past 6 months
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Best Offer Price was Accepted
BST transactions: dbldie55, jayPem, 78saen, UltraHighRelief, nibanny, liefgold, FallGuy, lkeigwin, mbogoman, Sandman70gt, keets, joeykoins, ianrussell (@GC), EagleEye, ThePennyLady, GRANDAM, Ilikecolor, Gluggo, okiedude, Voyageur, LJenkins11, fastfreddie, ms70, pursuitofliberty, ZoidMeister,Coin Finder, GotTheBug, edwardjulio, Coinnmore...
Comments
The wise people at eBay decided years ago that a seller cannot leave negative or neutral feedback for buyers.
The result of this policy is the "negative positives."
Yep, it is impossible to leave a buyer a negative, so this is what sellers do to try to warn other sellers, hoping you will still see it. The thing is, if this guy calls ebay and complains, these will be removed. Sellers are not allowed to do it (which is stupid!).
I don't understand this. Why would a seller abuse the system by leaving false negative feedback for a buyer?
it's not a false negative, it's a "negative" positive in the hopes that other sellers will see it and block the buyer.
it's crackers to slip a rozzer the dropsy in snide
My question is why ebay prevents sellers from leaving a true negative for a buyer. What motivation would a seller have to abuse the ability to leave a true negative? What problem did ebay think they were solving?
You have to ask eBay that one, I don't get it either. They have a tendency to "fix" things that aren't broken. Sellers pay all the fees, sellers take all the risk with eBay's SNAD policy, yet sellers are not allowed to leave negative feedback for buyers.
it's crackers to slip a rozzer the dropsy in snide
Since sellers can't leave negative feedback, they leave their negative comments as a positive feedback.
Great transactions with oih82w8, JasonGaming, Moose1913.
Their logic was sound to fix one problem, but as seen here, they created a new one. When sellers could leave negative feedback, many unscrupulous ones would withhold feedback until the buyer was "satisfied" with their purchase. In other words, the buyer left the seller a positive. Does the buyer want to make a return the seller doesn't want to take? Is the seller being unreasonable in some other way? As long as the seller hasn't left feedback, he can always (even if in an unspoken manner) be ready to leave a retaliatory negative. However deserved bad feedback may be for a seller, there was a big problem that as soon as a buyer left bad feedback, the buyer would receive it, as well.
The result is that buyer feedback is now all but useless. As a seller, I can technically get in trouble for leaving a negative comment as a positive, thus if I have a problem with a buyer, the best I can do is block the buyer and move on. If I'm debating how long to wait to deal with a possible issue, I can't look at feedback and see if there's a trend, thus maybe I shouldn't waste my time hoping the problem will resolve itself.
Retaliatory negatives were a legitimate issue, but making eBay such a happy place for buyers where they can do no wrong wasn't an ideal fix by any means. Plus, it takes away the opportunity for a standoff. It used to be that the threat of a negative from either side--a feedback cold war if you will--could make both sides be reasonable. Now buyers can always hold the negative feedback as an option to get what they want, but the sellers can't counter it.
It struck me as odd when Ebay changed how they manage feedback to maximize the number of people who have a top rating (seemingly regardless of negative feedback). I don't pay attention to that anymore, I will review their feedback history including the comments.
What is unfortunate is that while the "buyer" has this item in limbo, waiting on a payment, another potential buyer is not aware that anything is going wrong or may be wondering "what is wrong with this item" now that it is relisted after apparently being "purchased" beforehand.
BST transactions: dbldie55, jayPem, 78saen, UltraHighRelief, nibanny, liefgold, FallGuy, lkeigwin, mbogoman, Sandman70gt, keets, joeykoins, ianrussell (@GC), EagleEye, ThePennyLady, GRANDAM, Ilikecolor, Gluggo, okiedude, Voyageur, LJenkins11, fastfreddie, ms70, pursuitofliberty, ZoidMeister,Coin Finder, GotTheBug, edwardjulio, Coinnmore...
I hadn't thought of the feedback hostage situation. People are strange.
I have noticed that as a buyer I am not allowed to leave negative feedback until 7 days after the purchase (or something). I don't know when/if that changed. I hadn't bought anything there in years.
It's the same with any online review stuff. You have to read it, and read between the lines.
In the bad old days of eBay, feedback was totally worthless. Bad sellers would use what was commonly called "feedback extortion" where bad sellers would not leave any feedback until they saw the feedback they got from buyers. If a bad seller got a well deserved negative, they would retaliate by giving the buyer a negative even though he paid quickly and didn't deserve a negative. It got to the point that buyers were afraid to give a negative to the bad sellers even if it was well deserved. eBay didn't really have a choice. Agree that some buyers give undeserved negatives but most buyers want to treat good sellers fairly so they don't get blocked from bidding on their future auctions.
Worry is the interest you pay on a debt you may not owe.
I’m mostly ignoring eBay as a buyer and seller these days. Any fun I had has been negated by the stupidity of their many policy changes. I don’t have time for drama and got tired of people returning things two weeks after renting them for free.
That's terrible news, policy's should reflect true business transactions !!!
eBay can fix this problem. Allow both buyers and sellers to leave negatives. To prevent "feedback extortion" by the bad sellers, require feedback to be left within 10 days or some other fixed period of time after the completion of the transaction. The feedback would be kept hidden until both the buyer and seller left feedback or until the 10 day period is reached after which no one can leave feedback if they haven't already done so. This would put the seller on equal footing with the buyer yet prevent "feedback extortion" on the part of the bad sellers.
Worry is the interest you pay on a debt you may not owe.
You've described the Airbnb approach: the renter doesn't see the owner's feedback until they've placed their own. And vice versa.
Smitten with DBLCs.
The one thing that sucks about Airbnb feedback is that the renter review window is way too short - 14 days. Who stops to write a review when they're on a 3-4 week vacation? That would seem to weight it towards bad experiences. Otherwise what @Aotearoa describes sounds like a good solution.
The whole thing was a tempest in a teapot to begin with. Buyers on eBay have the ability to read the feedback a seller has sent as well as what he's received, making it a trivial matter to identify sellers who left retaliatory negs should buyers have been willing to invest a few seconds to check things out before bidding.
It’s called creative feedback.
Who gets to go on a 3-4 week vacation?
The longest I can get my wife to stay away from home is about 16 days. In 1972 I took a one year leave of absence from my job, bought a motor home and toured Mexico, Canada and the US with our daughter who was four at the time. I have to twist my wifes arm to get her to go away for over a week since then.
it's crackers to slip a rozzer the dropsy in snide