@logger7 said:
PCGS is unique in having had the best links to coins and images; NGC made it so you had to know the grade to look up an image, before that you could find all coins on an invoice with images just by knowing one of them.
Yeah, I noticed that too. I'm not sure of the reasoning for needing to know the grade.
With respect to the multiple pics/upgrade history, I will say this: I was recently considering purchasing an MS67+ Barber dime that was newly listed in a dealer’s inventory. But seeing 11 pics of the same dime graded as MS67 prior to the coin making MS67+ turned me off as a buyer, and I decided to pass. Maybe it shouldn’t have affected my decision, but it did.
This is 100% the fault of the submitter, in this case probably a dealer, because they didn't finish their part and return the old cert. And they are the ones who are likely making the complaints.
I guess this is the best place to post this. It is similar to a post I made on another thread on the same subject.
I attended the PCGS Luncheon. @HeatherBoyd said it is a privacy matter and only 3% of clicks were for the 'view all coins' feature. I did not find this persuasive at all.
I use the images (with the ability to enlarge them) for researching the die marriages of my specialty. I believe I read somewhere that Mr. Bugert examined 800 actual coins for his amazing SF Register. I cannot do that in my specialty and CF images represented a treasure trove for me.
I believe PCGS is making a serious mistake. How much research and learning is being prevented?
The changes regarding the access to images in coinfacts are very disappointing and hope that decision is quickly reversed. The way this change was made concerns me not only as a shareholder of the company, but more importantly as a collector. Bummer.
Also, I used to be able to go directly to the coin's grade in coinfacts by typing in the coin number and grade as follows:
37635.67
That no longer works. I now need to type the coin number only, 37635 and then go to the grade as an extra step.
Hopefully that previous functionality can be restored as well.
@illini420 said:
The changes regarding the access to images in coinfacts are very disappointing and hope that decision is quickly reversed. The way this change was made concerns me not only as a shareholder of the company, but more importantly as a collector. Bummer.
For shareholders, the next Earnings Call should be coming up in February and it could be a good place to discuss this if it hasn't been resolved yet.
I am very upset at the decision by PCGS to remove the “View All Images” from Coin Facts. I’ve used that feature for so many years primarily when deciding whether or not to submit my coins for regrading as I compared mine to others in similar grades.
I was there at the PCGS Luncheon on Friday when Heather Boyd discussed the many changes coming to the PCGS website, including Coin Facts, and I was very disappointed to hear this change. What was very surprising, and quite frankly, not believable in my opinion, was her reported figure of 3% when making reference to how many people PCGS believes uses the View All Images function, as I know countless collectors and dealers who use this feature on a daily basis, myself included.
In my opinion, when Coin Facts started out years ago, it wasn’t quite useful, at least to me, as the info it contained was limited, but when I became aware of the View All Images function, it became my main go to page on the PCGS website so I could compare my coins to others, like I said, as a means to gauge whether or not to submit my coins for regrade.
Coin Facts still contains a HUGE amount of other useful info, don’t get me wrong, but this new change was definitely a bad decision, in my opinion, on behalf of PCGS, and one I sincerely hope gets reversed or modified in some way so as to bring back that incredibly useful View All Images function.
Seldom does this board on anything. In this case it’s like 98.5%
m
Walker Proof Digital Album Fellas, leave the tight pants to the ladies. If I can count the coins in your pockets you better use them to call a tailor. Stay thirsty my friends......
Having the images on Coinfacts is important to trying to get an accurate idea of actual populations. However, when the same coin is listed five time and one of those listings is the same coin in the next grade up, then that is detrimental to the owner of the upgrade, and turns the Coinfacts into a detriment to the hobby. We all like to know when a coin was upgraded, but I think that is what you meant when you said "private security issues" made you change it.
PCGS should never have decided to post every coin image taken on CoinFacts as an automatic action. Rather than take 90% down, you should weed out duplicates and keep what was there. The necessary change should be to have a check-box on the submissions page asking submitters if the image can be posted on CoinFacts.
@EagleEye said:
The necessary change should be to have a check-box on the submissions page asking submitters if the image can be posted on CoinFacts.
I proposed something like this in another post, however after thinking about it, I would not want this if I were PCGS because it involves tracking what individual submitters want and giving up too many rights to their photos. I would not want to give individual submitters so much control over what the company can post as the images are supposed to be owned by PCGS free and clear, without encumbrances. Keeping track of who allowed what can be a nightmare, and what about when the coin changes ownership?
A solution that doesn't require PCGS keep track of individual submitter wishes could be:
Do not post non-paid TrueViews to CoinFacts (aka CoinFacts images), but on Cert Verification only
Request submitters not request TrueView if they know they are trying for an upgrade many times
I was just looking at a Gobrecht dollar for sale. Since the TPGs are all over the place on what is an original and what is a restrike, my normal next step would be to go to CoinFacts all images and pull up the high rez pic to check for die cracks, die rust, etc.
Since I cannot do that, I have zero interest in pursuing the coin - the wheels of commerce grind to a halt
@tradedollarnut said:
I was just looking at a Gobrecht dollar for sale. Since the TPGs are all over the place on what is an original and what is a restrike, my normal next step would be to go to CoinFacts all images and pull up the high rez pic to check for die cracks, die rust, etc.
Since I cannot do that, I have zero interest in pursuing the coin - the wheels of commerce grind to a halt
Makes sense. I think this change can dramatically reduce interest in buying coins. Seems like Heritage may be the last remaining archive of photos?
I’ve also been wondering if would make sense for dealers like Legend, DWN, CRO, etc. to contribute photos from their archives to a central coin tracking site. CoinFacts and TrueViews are just one view of a coin and we know coins can look very different on different photos.
@tradedollarnut said:
I was just looking at a Gobrecht dollar for sale. Since the TPGs are all over the place on what is an original and what is a restrike, my normal next step would be to go to CoinFacts all images and pull up the high rez pic to check for die cracks, die rust, etc.
Since I cannot do that, I have zero interest in pursuing the coin - the wheels of commerce grind to a halt
That happened to me as well. I was looking at several Bust Dimes and Quarters being offered. I went to Coinfacts as well to compare and had nothing to compare with. I walked away without buying the coins as I couldn't compare the coins to others. I did mention to the dealer and suggested to the dealer that he should mention to PCGS what a detriment it is not to have high quality images available to a collector.
I look at it this way, dealers look at millions of coins and I can't. So this somewhat leveled the playing field for me. If I can't play, then I will play another game. So sad.
I hope they change it back to the old system.. Showing only the latest top 3 graded coins is totally insufficient information for comparing coins considered for grading or even purchasing. In building my Kennedy Half registry sets, I continually referred to ALL the photos before submitting so I didnt waste money on something with a lower value than the grading costs. I used to have 30 photos of my coins accessible, now only a few. I just think there has been too much information lost with this change.
@tradedollarnut said:
I was just looking at a Gobrecht dollar for sale. Since the TPGs are all over the place on what is an original and what is a restrike, my normal next step would be to go to CoinFacts all images and pull up the high rez pic to check for die cracks, die rust, etc.
Since I cannot do that, I have zero interest in pursuing the coin - the wheels of commerce grind to a halt
This!!
Seeing an photograph of a particular issue of coins can let you know what that Type Coin looks like, and maybe also how that year's Type Coin looks like. Having multiple photographs of multiple different coins allows for collectors to different die states as well as giving them a basic sense of a certain coin looks at different grade levels. Collectors may have a good idea of the grading points for their chosen series, but since collectors generally branch out to other series, viewing multiple photos of the "other" series would be extremely educational.
Interesting to go back and read this interview with Ron Guth back in 2016 around the announcement of Coinfacts becoming a free service and research tool.
Guth: "A lot of what I do is ’clean up.’ For example, we sometimes get duplicate images involving coins that have been resubmitted, so I have to make sure we only have one image of the specific coin instead of several."
Guth: "We just went to a free model, which is a big change from our previous subscription model. We may be adding some advertising on the website, but it won’t be an in-your-face model. It will be subtle. We’ve already seen the traffic to the site jump dramatically since it became free on February 3rd (2016). It tripled the first four days it was free, thus there are a lot of additional "eyeballs" coming to the site. By being associated with PCGS, we see virtually all of the great coins and collections at one time or another. For years, we’ve been imaging all of these great coins and this great library of images will only get better as time goes on."
Ron Guth wrote:
By being associated with PCGS, we see virtually all of the great coins and collections at one time or another. For years, we’ve been imaging all of these great coins and this great library of images will only get better as time goes on.
@OriginalDan said:
Interesting to go back and read this interview with Ron Guth back in 2016 around the announcement of Coinfacts becoming a free service and research tool.
Guth: "A lot of what I do is ’clean up.’ For example, we sometimes get duplicate images involving coins that have been resubmitted, so I have to make sure we only have one image of the specific coin instead of several."
Guth: "We just went to a free model, which is a big change from our previous subscription model. We may be adding some advertising on the website, but it won’t be an in-your-face model. It will be subtle. We’ve already seen the traffic to the site jump dramatically since it became free on February 3rd (2016). It tripled the first four days it was free, thus there are a lot of additional "eyeballs" coming to the site. By being associated with PCGS, we see virtually all of the great coins and collections at one time or another. For years, we’ve been imaging all of these great coins and this great library of images will only get better as time goes on."
Wow, this says it all. And now the tide reverses itself.
I trust from your response as an announcement that you have encountered an issue as to the "privacy" of the information that you are publishing in CoinFacts. As the publisher, you certainly have a responsibility to Collector's Universe to address privacy issues as they may apply, legally, and from a business viewpoint. Given that PCGS is a "third" party grading service implies that PCGS is not a dealer nor is PCGS a collector, but rather an intermediary between the other two. let us better understand the nature of PCGS relationship with the collectors and dealers.
When I began collecting coins in the late 1950's dealers would establish the grades of the coins that they were selling........and they would also establish the grades of the coins that they were buying. So, for a given coin they would sell at a retail price of XF, the same coin they would offer to buy for VF wholesale price. While most understand that they buy wholesale and sell retail, they used their own grading standard as additional leverage against the collector. Third Party Grading Services like PCGS leveled the grading issues for the benefit of the hobby.
However, dealers continue to have a commercial advantage versus collectors. Your dealer base is challenged by the information that you make openly available in CoinFacts. Through CoinFacts statistical information related to rarity and past auction results, a collector can make informed buying decisions that are not able to be edited by a dealer.
Through PCGS we have a gateway to the flow of information between collectors and dealers. Significantly, grading, auction results and TrueView images provide transparency to a collector's universe, through an entity named "Collector's Universe". Your credibility is at stake with the information you publish. I would understand that more than a significant percentage of your grading fees come from your dealer base. But if you cater to dealer demands for "privacy" then PCGS will lose their identity as a third party guarantor of quality.
Through CoinFacts PCGS has unveiled practices of many dealers who play a game of questioning your grading opinions, and in the process, alter the Pop statistics. The coin images that you provide are a collector's best means of evaluating true Pop, as your data base is overstated by the crackout submissions.
Please restore coin images on CoinFacts for the benefit of transparency in our hobby.
RE: "For years, we’ve been imaging all of these great coins and this great library of images will only get better as time goes on."
Not if the library is thrown in the fire. PCGS is not alone, however. Most of Stacks', Bowers and Merena, ANR and other company image databases have been destroyed - although usually not intentionally.
Overall, corporations are poor stewards of knowledge, unless it serves their immediate, narrow purpose. In today's environment the argument is: "We want to save space and reuse memory/database resources." Which is bologna-speak for "We can't see beyond the end of our MBA noses."
I trust from your response as an announcement that you have encountered an issue as to the "privacy" of the information that you are publishing in CoinFacts. As the publisher, you certainly have a responsibility to Collector's Universe to address privacy issues as they may apply, legally, and from a business viewpoint. Given that PCGS is a "third" party grading service implies that PCGS is not a dealer nor is PCGS a collector, but rather an intermediary between the other two. let us better understand the nature of PCGS relationship with the collectors and dealers.
When I began collecting coins in the late 1950's dealers would establish the grades of the coins that they were selling........and they would also establish the grades of the coins that they were buying. So, for a given coin they would sell at a retail price of XF, the same coin they would offer to buy for VF wholesale price. While most understand that they buy wholesale and sell retail, they used their own grading standard as additional leverage against the collector. Third Party Grading Services like PCGS leveled the grading issues for the benefit of the hobby.
However, dealers continue to have a commercial advantage versus collectors. Your dealer base is challenged by the information that you make openly available in CoinFacts. Through CoinFacts statistical information related to rarity and past auction results, a collector can make informed buying decisions that are not able to be edited by a dealer.
Through PCGS we have a gateway to the flow of information between collectors and dealers. Significantly, grading, auction results and TrueView images provide transparency to a collector's universe, through an entity named "Collector's Universe". Your credibility is at stake with the information you publish. I would understand that more than a significant percentage of your grading fees come from your dealer base. But if you cater to dealer demands for "privacy" then PCGS will lose their identity as a third party guarantor of quality.
Through CoinFacts PCGS has unveiled practices of many dealers who play a game of questioning your grading opinions, and in the process, alter the Pop statistics. The coin images that you provide are a collector's best means of evaluating true Pop, as your data base is overstated by the crackout submissions.
Please restore coin images on CoinFacts for the benefit of transparency in our hobby.
I hope all the images come back, minus the dups. They were (hopefully changes to 'are) a great tool for grading, variety confirmation and just fun to look at! I sort of understand the privacy thing, but for me personally I loved seeing my coins out there in CoinFacts!
I'm the odd man out. I went to the show all images one time and found it was not helpful for my needs. If you cannot magnify an image as on some auction sites I'll look somewhere else. In the past, I could magnify the three main Coinfacts images. Yesterday, the four times I used the site, I could not.
A month ago today Coinfacts images were cut from the site. They were a valuable tool for the collector base. I understand that PCGS is a business and the opinions of dealers do carry more weight than individual collectors. However, a successful business must balance the needs of the individual collectors versus the desires of the industry heavyweights.
It was stated that the image removal will be addressed fully in the coming days. PCGS is currently the industry leader. You are recognized as the “gold standard” in the hobby.
In the coin business our word is our bond. Trust is won over time and is difficult to regain once it is lost.
When will PCGS update us on the situation? One strategy that is employed after a controversy is to hope that it dies down. I believe that PCGS is better than that.
Comments
Yeah, I noticed that too. I'm not sure of the reasoning for needing to know the grade.
>
This is 100% the fault of the submitter, in this case probably a dealer, because they didn't finish their part and return the old cert. And they are the ones who are likely making the complaints.
- Bob -
"Central Valley" Roosevelts
MPL's - Lincolns of Color
I guess this is the best place to post this. It is similar to a post I made on another thread on the same subject.
I attended the PCGS Luncheon. @HeatherBoyd said it is a privacy matter and only 3% of clicks were for the 'view all coins' feature. I did not find this persuasive at all.
I use the images (with the ability to enlarge them) for researching the die marriages of my specialty. I believe I read somewhere that Mr. Bugert examined 800 actual coins for his amazing SF Register. I cannot do that in my specialty and CF images represented a treasure trove for me.
I believe PCGS is making a serious mistake. How much research and learning is being prevented?
CF was not broken. It did not need to be 'fixed'.
I used it to help me in counterfeit detection. For most coins I do not know all the dies used.
I agree that such a drastic response is a mistake but CF was broken along with the pops which are still broken but harder to see now.
I have used the images, especially "view all" when I was comparing varieties. I guess I can still use those ATS.
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The changes regarding the access to images in coinfacts are very disappointing and hope that decision is quickly reversed. The way this change was made concerns me not only as a shareholder of the company, but more importantly as a collector. Bummer.
Also, I used to be able to go directly to the coin's grade in coinfacts by typing in the coin number and grade as follows:
37635.67
That no longer works. I now need to type the coin number only, 37635 and then go to the grade as an extra step.
Hopefully that previous functionality can be restored as well.
Michael Kittle Rare Coins --- 1908-S Indian Head Cent Grading Set --- No. 1 1909 Mint Set --- Kittlecoins on Facebook --- Long Beach Table 448
For shareholders, the next Earnings Call should be coming up in February and it could be a good place to discuss this if it hasn't been resolved yet.
I am very upset at the decision by PCGS to remove the “View All Images” from Coin Facts. I’ve used that feature for so many years primarily when deciding whether or not to submit my coins for regrading as I compared mine to others in similar grades.
I was there at the PCGS Luncheon on Friday when Heather Boyd discussed the many changes coming to the PCGS website, including Coin Facts, and I was very disappointed to hear this change. What was very surprising, and quite frankly, not believable in my opinion, was her reported figure of 3% when making reference to how many people PCGS believes uses the View All Images function, as I know countless collectors and dealers who use this feature on a daily basis, myself included.
In my opinion, when Coin Facts started out years ago, it wasn’t quite useful, at least to me, as the info it contained was limited, but when I became aware of the View All Images function, it became my main go to page on the PCGS website so I could compare my coins to others, like I said, as a means to gauge whether or not to submit my coins for regrade.
Coin Facts still contains a HUGE amount of other useful info, don’t get me wrong, but this new change was definitely a bad decision, in my opinion, on behalf of PCGS, and one I sincerely hope gets reversed or modified in some way so as to bring back that incredibly useful View All Images function.
Dave
Seldom does this board on anything. In this case it’s like 98.5%
m
Fellas, leave the tight pants to the ladies. If I can count the coins in your pockets you better use them to call a tailor. Stay thirsty my friends......
Having the images on Coinfacts is important to trying to get an accurate idea of actual populations. However, when the same coin is listed five time and one of those listings is the same coin in the next grade up, then that is detrimental to the owner of the upgrade, and turns the Coinfacts into a detriment to the hobby. We all like to know when a coin was upgraded, but I think that is what you meant when you said "private security issues" made you change it.
PCGS should never have decided to post every coin image taken on CoinFacts as an automatic action. Rather than take 90% down, you should weed out duplicates and keep what was there. The necessary change should be to have a check-box on the submissions page asking submitters if the image can be posted on CoinFacts.
I proposed something like this in another post, however after thinking about it, I would not want this if I were PCGS because it involves tracking what individual submitters want and giving up too many rights to their photos. I would not want to give individual submitters so much control over what the company can post as the images are supposed to be owned by PCGS free and clear, without encumbrances. Keeping track of who allowed what can be a nightmare, and what about when the coin changes ownership?
A solution that doesn't require PCGS keep track of individual submitter wishes could be:
I was just looking at a Gobrecht dollar for sale. Since the TPGs are all over the place on what is an original and what is a restrike, my normal next step would be to go to CoinFacts all images and pull up the high rez pic to check for die cracks, die rust, etc.
Since I cannot do that, I have zero interest in pursuing the coin - the wheels of commerce grind to a halt
Makes sense. I think this change can dramatically reduce interest in buying coins. Seems like Heritage may be the last remaining archive of photos?
I’ve also been wondering if would make sense for dealers like Legend, DWN, CRO, etc. to contribute photos from their archives to a central coin tracking site. CoinFacts and TrueViews are just one view of a coin and we know coins can look very different on different photos.
That happened to me as well. I was looking at several Bust Dimes and Quarters being offered. I went to Coinfacts as well to compare and had nothing to compare with. I walked away without buying the coins as I couldn't compare the coins to others. I did mention to the dealer and suggested to the dealer that he should mention to PCGS what a detriment it is not to have high quality images available to a collector.
I look at it this way, dealers look at millions of coins and I can't. So this somewhat leveled the playing field for me. If I can't play, then I will play another game. So sad.
I hope they change it back to the old system.. Showing only the latest top 3 graded coins is totally insufficient information for comparing coins considered for grading or even purchasing. In building my Kennedy Half registry sets, I continually referred to ALL the photos before submitting so I didnt waste money on something with a lower value than the grading costs. I used to have 30 photos of my coins accessible, now only a few. I just think there has been too much information lost with this change.
This!!
Seeing an photograph of a particular issue of coins can let you know what that Type Coin looks like, and maybe also how that year's Type Coin looks like. Having multiple photographs of multiple different coins allows for collectors to different die states as well as giving them a basic sense of a certain coin looks at different grade levels. Collectors may have a good idea of the grading points for their chosen series, but since collectors generally branch out to other series, viewing multiple photos of the "other" series would be extremely educational.
Interesting to go back and read this interview with Ron Guth back in 2016 around the announcement of Coinfacts becoming a free service and research tool.
ink to article
Notably:
Guth: "A lot of what I do is ’clean up.’ For example, we sometimes get duplicate images involving coins that have been resubmitted, so I have to make sure we only have one image of the specific coin instead of several."
Guth: "We just went to a free model, which is a big change from our previous subscription model. We may be adding some advertising on the website, but it won’t be an in-your-face model. It will be subtle. We’ve already seen the traffic to the site jump dramatically since it became free on February 3rd (2016). It tripled the first four days it was free, thus there are a lot of additional "eyeballs" coming to the site. By being associated with PCGS, we see virtually all of the great coins and collections at one time or another. For years, we’ve been imaging all of these great coins and this great library of images will only get better as time goes on."
I hope this continues!
Does Ron still head up CoinFacts?
@Zoins
Interesting thought. Any possibility for a subscription service providing coin images provided from multiple sources?
End Systemic Elitism - It Takes All Of Us
Wow, this says it all. And now the tide reverses itself.
Best, SH
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Good points made here.
My YouTube Channel
I say "collect what you see, not what you can't see ".
Brett,
I trust from your response as an announcement that you have encountered an issue as to the "privacy" of the information that you are publishing in CoinFacts. As the publisher, you certainly have a responsibility to Collector's Universe to address privacy issues as they may apply, legally, and from a business viewpoint. Given that PCGS is a "third" party grading service implies that PCGS is not a dealer nor is PCGS a collector, but rather an intermediary between the other two. let us better understand the nature of PCGS relationship with the collectors and dealers.
When I began collecting coins in the late 1950's dealers would establish the grades of the coins that they were selling........and they would also establish the grades of the coins that they were buying. So, for a given coin they would sell at a retail price of XF, the same coin they would offer to buy for VF wholesale price. While most understand that they buy wholesale and sell retail, they used their own grading standard as additional leverage against the collector. Third Party Grading Services like PCGS leveled the grading issues for the benefit of the hobby.
However, dealers continue to have a commercial advantage versus collectors. Your dealer base is challenged by the information that you make openly available in CoinFacts. Through CoinFacts statistical information related to rarity and past auction results, a collector can make informed buying decisions that are not able to be edited by a dealer.
Through PCGS we have a gateway to the flow of information between collectors and dealers. Significantly, grading, auction results and TrueView images provide transparency to a collector's universe, through an entity named "Collector's Universe". Your credibility is at stake with the information you publish. I would understand that more than a significant percentage of your grading fees come from your dealer base. But if you cater to dealer demands for "privacy" then PCGS will lose their identity as a third party guarantor of quality.
Through CoinFacts PCGS has unveiled practices of many dealers who play a game of questioning your grading opinions, and in the process, alter the Pop statistics. The coin images that you provide are a collector's best means of evaluating true Pop, as your data base is overstated by the crackout submissions.
Please restore coin images on CoinFacts for the benefit of transparency in our hobby.
OINK
RE: "For years, we’ve been imaging all of these great coins and this great library of images will only get better as time goes on."
Not if the library is thrown in the fire. PCGS is not alone, however. Most of Stacks', Bowers and Merena, ANR and other company image databases have been destroyed - although usually not intentionally.
Overall, corporations are poor stewards of knowledge, unless it serves their immediate, narrow purpose. In today's environment the argument is: "We want to save space and reuse memory/database resources." Which is bologna-speak for "We can't see beyond the end of our MBA noses."
I thought it was useful in looking at multiple examples of different die marriages/die states.
The images were a great learning tool for me. It was much faster than using Heritage.
But my experience is that there are many coins that fall into a Coin Facts gap and don't show at least not for me.
Great response!!
- Bob -
"Central Valley" Roosevelts
MPL's - Lincolns of Color
I hope all the images come back, minus the dups. They were (hopefully changes to 'are) a great tool for grading, variety confirmation and just fun to look at! I sort of understand the privacy thing, but for me personally I loved seeing my coins out there in CoinFacts!
10-4,
My Instagram picturesErik
My registry sets
I'm the odd man out. I went to the show all images one time and found it was not helpful for my needs. If you cannot magnify an image as on some auction sites I'll look somewhere else. In the past, I could magnify the three main Coinfacts images. Yesterday, the four times I used the site, I could not.
A month ago today Coinfacts images were cut from the site. They were a valuable tool for the collector base. I understand that PCGS is a business and the opinions of dealers do carry more weight than individual collectors. However, a successful business must balance the needs of the individual collectors versus the desires of the industry heavyweights.
It was stated that the image removal will be addressed fully in the coming days. PCGS is currently the industry leader. You are recognized as the “gold standard” in the hobby.
In the coin business our word is our bond. Trust is won over time and is difficult to regain once it is lost.
When will PCGS update us on the situation? One strategy that is employed after a controversy is to hope that it dies down. I believe that PCGS is better than that.