Could use some Paypal advice- Sent payment to incorrect party - Out $1500+

Ted 1Ted 1 Posts: 199 ✭✭
edited August 10, 2018 2:51PM in U.S. & World Currency Forum

Earlier, I made a purchase for $1,550 via paypal. A California national was listed, I contacted the seller- and he agreed to do the transaction OFF of ebay. Seller has 100% feedback with 1200+ transactions.

So, I sent the funds 'pay for goods and services' via paypal. As soon as it was sent, the name read "Chris Evans"..and payment was suddenly converted to Canadian.. Huge Red flag went up since the seller's actual name is BOB and he is from JERSEY.

Contacted the seller, he didn't receive any notification....I found out I left out a letter in the email address. Hours of being on hold, transferred, Paypal says they can do nothing since payment has been "completed". CC company says I have to work with Paypal. I really don't know what to do- a stranger has $1,550 of my money- i feel hopeless, as if it's highly unlikely I'll receive a refund, or even reach the recipient via email.

Any advice is greatly appreciated- these funds were part of my bonus from work.

For informational purposes, transaction was made this a.m. , incorrect recipient who has my money, is listed as "unconfirmed"...

Thanks- Theodore

Peace Dollars, National Banknotes from small towns, Lowball Notes.

Comments

  • sellitstoresellitstore Posts: 938 ✭✭✭✭

    Is it possible that "unconfirmed" indicates that there isn't an account with the exact email address that you entered and the money hasn't actually been delived to anyone else's account.

    I'd contact Paypal again and ask if an account exists with the email that you have entered and also I'd try emailing that address, explaining the problem and see if there's an honest person (or no person) at the other end of this transfer.

    Collector and dealer in obsolete currency. Always buying all obsolete bank notes and scrip. Ebay listings
  • Ted 1Ted 1 Posts: 199 ✭✭
    edited August 10, 2018 3:17PM

    Thank you for your response.

    I sent a couple emails already to the party, they went through, so it's an actual email address. No response of course.

    I'm hoping that, since it's an unconfirmed account, that the money kicks back my way.

    Peace Dollars, National Banknotes from small towns, Lowball Notes.

  • Timbuk3Timbuk3 Posts: 8,577 ✭✭✭✭✭

    OMG, I hope it works out smoothly for you, good luck !!! :)

    Timbuk3
  • Ted 1Ted 1 Posts: 199 ✭✭

    Thanks. Feeling quite depressed about this, to be honest.

    Peace Dollars, National Banknotes from small towns, Lowball Notes.

  • numbersmannumbersman Posts: 965 ✭✭✭
    edited August 10, 2018 6:29PM

    Question....you stated that you paid via PayPal "goods and services",right?If the wrong person got the funds, it is unlikely he will be shipping you your item.So,if that's the case, why won't PayPal give you the protection that it gets...after all, they got their 3%.The seller, eBay or not, must have shipping proof/confirmation at the very least.If you claim to PayPal that you have not received your item, you are entitled to your money back.You must have emails you can provide to prove your case if need be.

    Collector of numeral seals.That's the 1928 and 1928A series of FRNs with a number rather than a letter in the district seal. Owner/operator of Bottom Line Currency
  • grote15grote15 Posts: 26,366 ✭✭✭✭✭

    If it's unconfirmed see if there's a cancel option when you log into your PayPal account.

    In any case, payments over $750 for goods require a signature confirmation upon delivery so you'd be able to file a dispute via Paypal buyer protection.



    Collecting 1970s Topps baseball wax, rack and cello packs, as well as PCGS graded Half Cents, Large Cents, Two Cent pieces and Three Cent Silver pieces.
  • TookybanditTookybandit Posts: 3,244 ✭✭✭

    Sorry to hear, I hope the situation is remedied for you.

  • mainejoemainejoe Posts: 240 ✭✭

    Yes, if it's an "unconfirmed" transaction you have the option to cancel it. That option should remain until the transaction (funds) are accepted.

  • jt88jt88 Posts: 1,122 ✭✭✭

    Paypal should be able to get your money back since you are paying "goods and services",. You can file a claim to get your money back. I would not worry too much since you are using credit card. That's another protection. The worst is not pay the credit card because it is unauthorized. You were making a misstate.

  • mainejoemainejoe Posts: 240 ✭✭

    Any outcome yet Ted? Inquiring minds would like to know :)

  • Ted 1Ted 1 Posts: 199 ✭✭

    @mainejoe said:
    Any outcome yet Ted? Inquiring minds would like to know :)

    Paypal sent an email saying 'case denied', in that the payment came from my account.

    They are failing to see, understand or even investigate the fact I willingly told them I sent it to the wrong email address. This is a mess.

    Peace Dollars, National Banknotes from small towns, Lowball Notes.

  • sellitstoresellitstore Posts: 938 ✭✭✭✭

    Google "paypal sent money to wrong person" or similar to get some ideas.

    You are not the first person with this problem. Use others experiences.

    Hope that you find a solution soon.

    Collector and dealer in obsolete currency. Always buying all obsolete bank notes and scrip. Ebay listings
  • Ted 1Ted 1 Posts: 199 ✭✭

    @sellitstore said:
    Google "paypal sent money to wrong person" or similar to get some ideas.

    You are not the first person with this problem. Use others experiences.

    Hope that you find a solution soon.

    Thank you. That I did, and I was hit with a bunch of stories about how people were able to request a refund as soon as they sent it. None of them had stories showing payment had been completed.

    I have even gone to lengths of finding every Chris Evans on Facebook, from Canada, in hopes I will reach this person.

    Peace Dollars, National Banknotes from small towns, Lowball Notes.

  • synchrsynchr Posts: 755 ✭✭✭

    The Ninth District court had ruled that PayPal's arbitration methods are unfair

  • Ted 1Ted 1 Posts: 199 ✭✭

    @synchr said:
    The Ninth District court had ruled that PayPal's arbitration methods are unfair

    Yep. I've already considered the funds are long gone. Time will tell.

    What gets me the most is I confirmed with the seller his email address before sending! He failed to see exactly what i'd typed, agreed that it was in fact his email, and the rest is history. Either way, .next time I will verify and reverify, especially before sending that amount of money.

    Peace Dollars, National Banknotes from small towns, Lowball Notes.

  • Ted 1Ted 1 Posts: 199 ✭✭

    Now it's telling me "case denied" and then it says "payment will be returned to the original payment method"

    Peace Dollars, National Banknotes from small towns, Lowball Notes.

  • CRH4LIFECRH4LIFE Posts: 390 ✭✭✭

    Horror story, I hope it gets resolved!!

  • Timbuk3Timbuk3 Posts: 8,577 ✭✭✭✭✭

    I have my fingers crossed, good luck !!! :)

    Timbuk3
  • GRANDAMGRANDAM Posts: 6,234 ✭✭✭✭✭
    edited September 10, 2018 9:19PM

    I find it hard to believe that you have no recourse?

    Call PayPal again and ask for a supervisor,,,,,,,, raise heck,,,,,, keep calling,,,,, the squeaky wheel gets the grease.

    GrandAm :)
  • Ted 1Ted 1 Posts: 199 ✭✭

    @GRANDAM said:
    I find it hard to believe that you have no recourse?

    Call PayPal again and ask for a supervisor,,,,,,,, raise heck,,,,,, keep calling,,,,, the squeaky wheel gets the grease.

    I regret that I didn't post an update.

    Funds were returned to me, three weeks later. But what a mess! All over a single letter.

    So, folks, always confirm and reconfirm the email address before sending funds through Paypal :)

    Peace Dollars, National Banknotes from small towns, Lowball Notes.

  • mbwizkidmbwizkid Posts: 303 ✭✭✭

    Good to hear it turned out OK.

    I agree 100%. The importance of the email address is paramount . Just last week I paid for two notes from Robert Azpiazu through PayPal and it showed the payment as “Pending “. I emailed Bob and asked why he hadn’t accepted the funds and sent a screenshot of the transaction....he looked it over and told me the email was off by one letter. I canceled the wrong payment and paid again using the corrected email, and it went through immediately.

    AKA Steve in Tampa

  • Timbuk3Timbuk3 Posts: 8,577 ✭✭✭✭✭

    I'm glad it worked out, thank you for sharing your experience to help others !!! :)

    Timbuk3
  • So who returned it? Did the person decide to be honest and refund it back to you or did Paypal just do it?

  • @Timbuk3 said:
    I'm glad it worked out, thank you for sharing your experience to help others !!! :smile:

    Thanks for the advise. In the event Timbuk every buys currency, your experience will clearly help him. Many thanks.

  • Ted 1Ted 1 Posts: 199 ✭✭

    @redsealusn said:
    So who returned it? Did the person decide to be honest and refund it back to you or did Paypal just do it?

    Paypal.

    The gentleman never responded to emails by myself, or paypal.

    Peace Dollars, National Banknotes from small towns, Lowball Notes.

  • jt88jt88 Posts: 1,122 ✭✭✭

    I knew you would get your money back

  • JBKJBK Posts: 3,685 ✭✭✭✭✭

    @Ted 1 said:

    @redsealusn said:
    So who returned it? Did the person decide to be honest and refund it back to you or did Paypal just do it?

    Paypal.

    The gentleman never responded to emails by myself, or paypal.

    Could be an email the guy never uses. Maybe he forgot he even has the email or PP account.

    I sill get occasional emails from PayPal for an account I have not used in years. Maybe the person forgot all about the account but PP kept it active.

  • I'm glad that it worked out...must have been a nasty few weeks before the refund.

  • logger7logger7 Posts: 3,742 ✭✭✭✭✭

    That experience would make you super cautious and/or vigilant on these transactions. I was going to recommend a dedicated lawyer or private detective. You were lucky, usually paypal will hold the funds unless they are tied to an ebay or similar selling account. People don't just paypal money without there being a good reason.

    On a couple transactions years ago, two ebay orders that I got mixed up ended up with one buyer getting the $260 item for $50 and vice versa. I had to give the buyer of the more expensive item their money back and the person who got the more valuable item cheap did not communicate. There are a lot of unethical people out there.

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