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PCGS Spot review, is two months too long?
jessewvu
Posts: 5,065 ✭✭✭✭✭
I submitted a few 20th Anniversary ASE's from my personal collection to be reviewed because they had milk spots develop on them. I sent in a total of 14 coins out of 18 (6 complete sets) 
Of those, I sent in one PR70DCAM, two PR70 Reverse proofs, 5 PR69DCAM's, and 6 MS69's.
I also sent in 10 20th Anniversary ASE's that I purchased on eBay on the exact same day (on a separate submission form) because the seller lied to me and told me they were all flawless... He then said I had to work it out with PCGS and it wasn't his problem, so I did. I had purchased them because they were not sent in for regarding since PCGS had started grading MS70's and I was going to send them in to see if I could get some MS70's. I was planning on sending in all of my MS69's (my 6 plus the eBay 10 for a hopefull upgrade).
Well, that was on August 24th. The 10 2006-W ASE's I sent in were all downgraded to MS67 so I opted for the payout, and it only took PCGS 5 days to get back to me on those. I haven't heard anything from PCGS about the status of my other order, my 14 personal coins. What gives, why is there such a large time difference between the two?
Of those, I sent in one PR70DCAM, two PR70 Reverse proofs, 5 PR69DCAM's, and 6 MS69's.I also sent in 10 20th Anniversary ASE's that I purchased on eBay on the exact same day (on a separate submission form) because the seller lied to me and told me they were all flawless... He then said I had to work it out with PCGS and it wasn't his problem, so I did. I had purchased them because they were not sent in for regarding since PCGS had started grading MS70's and I was going to send them in to see if I could get some MS70's. I was planning on sending in all of my MS69's (my 6 plus the eBay 10 for a hopefull upgrade).
Well, that was on August 24th. The 10 2006-W ASE's I sent in were all downgraded to MS67 so I opted for the payout, and it only took PCGS 5 days to get back to me on those. I haven't heard anything from PCGS about the status of my other order, my 14 personal coins. What gives, why is there such a large time difference between the two?
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<< <i>You should just call customer service... they're open for another 2 hours today... do it now! >>
I called them and they said it has to go through Presidential Review and go give it "a few more weeks". They said if I emailed the president of PCGS, he would not return my email. Those people have about $3500 worth of my coins, they could at least tell me what is going on with them!
If you were a "flipper" or whatever I could understand the problem, but in my case I don't really care how long it takes them.... well, within reason.
On second thought HURRY UP !!!................. just kidding
i called CS and said the usual is about 6-8 depending on what is happening. it was my understanding the David Hall does the review himself or with his management team.
edit...i had no contact from them so I am assuming the first orders were taken care of via replacement?...or will i contact them after I get the coins back?...not trying to go too far OT
Worry is the interest you pay on a debt you may not owe.
"Paper money eventually returns to its intrinsic value---zero."----Voltaire
"Everything you say should be true, but not everything true should be said."----Voltaire
I had three sets of 20th anniv. first strike, all graded 69. They all developed milk spots, most on the ms and least on the reg. proof.
I opted for the buyout on the ms and rev pr. and pcgs fixed the regular proofs.
The offer was less than the market price, but I have no complaint.
Mine was submitted back in May. It sure took long time, maybe PCGS waited for the price to come down. It was highest back in May, June time period
David
<< <i>I've got a Pres Review in at a couple days short of 4 months now. This is the first one I sent myself. I'll be using the dealer route in the future.
David >>
That's just wrong.
<< <i>I've got a Pres Review in at a couple days short of 4 months now. This is the first one I sent myself. I'll be using the dealer route in the future.
David >>
Is that going to speed things up? I was told by CS, that David Hall handles all spot reviews, and that it normally takes 1 month to 6 weeks....
<< <i>
<< <i>I've got a Pres Review in at a couple days short of 4 months now. This is the first one I sent myself. I'll be using the dealer route in the future.
David >>
Is that going to speed things up? I was told by CS, that David Hall handles all spot reviews, and that it normally takes 1 month to 6 weeks.... >>
LOL... if indeed David Hall does my spot review he'll be in for a surprise. One of my MS coins is in a PR slab and one of my Proofs is in an MS slab. Plus of course both have spots.
Russ, NCNE
Worry is the interest you pay on a debt you may not owe.
"Paper money eventually returns to its intrinsic value---zero."----Voltaire
"Everything you say should be true, but not everything true should be said."----Voltaire
The interesting thing is that while I was waiting five months for NGC on that coin, I sent in another one that they took care of in two weeks. Same experiences with PCGS. Sometimes it seems to take forever, other times it's lickity-split. Both services are very inconsistent with turnaround times on grade guarantees, but both have always paid off.
Russ, NCNE
<< <i>I'm going on a month right now. Guess I'll just "set it and forget it" >>
HEY!...this isn't a roast!....................................................................................................or is it?
Leo
The more qualities observed in a coin, the more desirable that coin becomes!
My Jefferson Nickel Collection
Successful forum transactions: jessewvu, nankraut, tootawl, levinll, mistercoinman, metalsman, adamlaneus, chuckc, fivecents, kingplatinum, jdimmick, waterzooey, moderncoinmart, bige, steelielee,
<< <i>I once had one in at NGC for five months.
Russ, NCNE >>
maybe they don't like ya', my last three to them took 11 business days.
<< <i>I just got done with mine.
I had three sets of 20th anniv. first strike, all graded 69. They all developed milk spots, most on the ms and least on the reg. proof.
I opted for the buyout on the ms and rev pr. and pcgs fixed the regular proofs.
The offer was less than the market price, but I have no complaint.
Mine was submitted back in May. It sure took long time, maybe PCGS waited for the price to come down. It was highest back in May, June time period >>
2 glaring things about your post: you're fine with the fact that they paid you under market value, and you're also fine with the fact that they may have waited for the price to come down? sounds like you let them hose you to me.
it's the norm though with the milkspot problem. Kinda sounds like PCGS
is swamped.
I had 1 for each year up to 2004. Some spotted, like they were laid out and
someone brushed their teeth over them. Some spooted, like a white amoeba
attack.
Why doesn't PCGS put a moratorium on slabbing them?
Steve
My Complete PROOF Lincoln Cent with Major Varieties(1909-2015)Set Registry
<< <i>I once sent a coin in for Prez review. After a little over a month, I asked for my coin back. A couple weeks later, they returned the coin, unreviewed, and kept my $20. I will never send a coin back to PCGS for review again. As far as I am concerned, the grade guarantee is for the other guy.
If it was a credit card payment, I would have disputed the charge.
<< <i>
<< <i>I once sent a coin in for Prez review. After a little over a month, I asked for my coin back. A couple weeks later, they returned the coin, unreviewed, and kept my $20. I will never send a coin back to PCGS for review again. As far as I am concerned, the grade guarantee is for the other guy.
If it was a credit card payment, I would have disputed the charge. >>
yeah, thats just poor customer service
in some ways like an insurance policy that is open ended as to when it will "settle" and for how much.....when the coins were sent in? when they have been (finally) reviewed?
it is not good business practice to have "spot" reviews take so much time, regardless of the coin.
<< <i>So they do not give you the price in their Price guide for your coins when you take the Buy Out option? >>
No, they don't use the price guide. Never have. They use actual market values.
Russ, NCNE
COUNT-UP TIMER
Somone on another thread said PCGS was not offering to buy back ASE's anymore. Is that true?
<< <i>This past saturday was my three month anniversary on the spot review submission. Still holding with no information. I wonder if I can get a counter to pop up.... How about this!
COUNT-UP TIMER
Somone on another thread said PCGS was not offering to buy back ASE's anymore. Is that true? >>
Not true, HRH just announced in another thread they will bend over backwards to make things right.
<< <i>This past saturday was my three month anniversary on the spot review submission. Still holding with no information. I wonder if I can get a counter to pop up.... How about this!
COUNT-UP TIMER
Somone on another thread said PCGS was not offering to buy back ASE's anymore. Is that true? >>
No. You misread what they said. They said that PCGS is tired of buying back these spotted coins, etc.
What it referred to was the $50k offer (that some people seem to think is a new thing but that HRH mentioned over a month ago anyway) to anyone who can find a cure.
I've been told I tolerate fools poorly...that may explain things if I have a problem with you. Current ebay items - Nothing at the moment
<< <i>
<< <i>This past saturday was my three month anniversary on the spot review submission. Still holding with no information. I wonder if I can get a counter to pop up.... How about this!
COUNT-UP TIMER
Somone on another thread said PCGS was not offering to buy back ASE's anymore. Is that true? >>
Not true, HRH just announced in another thread they will bend over backwards to make things right. >>
link?
I am working on 2 1/2 months for a spot review, with phone calls, emails...The gals in CS are very nice, though
<< <i>This past saturday was my three month anniversary on the spot review submission. Still holding with no information. I wonder if I can get a counter to pop up.... How about this!
COUNT-UP TIMER
Somone on another thread said PCGS was not offering to buy back ASE's anymore. Is that true? >>
Here's is David Hall's DIRECT QUOTE from the other thread....
<< <i>Our guarantee is still in force...
Send us your spotted coins and we'll bend over.
hrh
>>
I've been told I tolerate fools poorly...that may explain things if I have a problem with you. Current ebay items - Nothing at the moment
TTT
Anyone know if things are speeding up lately on spot reviews?? I've had one in since December 27th and have had no word on status. I called customer service and they said "the spot review takes time". Sure, but how much exactly?(or approximately)
You wouldn't believe how long it took to get him to sit still for this.
<< <i>I submitted a question for the Q&A section asking how long to expect to wait... but I think it got lost in transit because it was never posted... >>
Q & A questions are never posted until they get answered.
The name is LEE!
<< <i>TTT
Anyone know if things are speeding up lately on spot reviews?? I've had one in since December 27th and have had no word on status. I called customer service and they said "the spot review takes time". Sure, but how much exactly?(or approximately) >>
My coins have been with PCGS since September. I called today actually and was told the same thing, and "maybe next week". You're looking at 3 months minimum I'd say.
<< <i>My coins have been with PCGS since September. I called today actually and was told the same thing, and "maybe next week". You're looking at 3 months minimum I'd say. >>
Ouch! Not good news. I hope they can fix my problem coins, though. That would make it worth the wait, I guess...
Submission #: 9075689
Date Received: 8/24/2007
Date Shipped: 12/26/2007
Status: Shipped
I think all but 4 of my 14 coins downgraded. My only First Strike coin (graded originally as a MS68) held though. The MS68 coin has visible milk spots and three of my 69 coins have visible milk spots.. I don't know how they didn't downgrade.
I was told back in August that they try to fix the milk spotted coins, my coins were not taken out of their capsules because I got them back with the same certification numbers. I thought if they were taken out, they would get a new certification number...