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Is PCGS Still Doing Photography/Trueview? (And The Answer is-NO)


I heard that PCGS is not going to be doing any Photography any longer?

Has anyone else heard about this change?


A friend of mine was going to send some coins in for pics and was told they didn't offer this service anymore because it wasn't profitable.



Please visit my website prehistoricamerica.com www.visitiowa.org/pinecreekcabins
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    mgoodm3mgoodm3 Posts: 17,497 ✭✭✭
    New for me.
    coinimaging.com/my photography articles Check out the new macro lens testing section
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    RYKRYK Posts: 35,800 ✭✭✭✭✭


    << <i>I heard that PCGS is not going to be doing any Photography any longer?

    Has anyone else heard about this change?


    A friend of mine was going to send some coins in for pics and was told they didn't offer this service anymore because it wasn't profitable. >>



    I never thought it could be (independently) profitable, but I thought it might drive submissions. However, since PCGS is mostly getting bullion submitted these days, and they all look the same, there may not be as much need for photography service. image
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    tradedollarnuttradedollarnut Posts: 20,610 ✭✭✭✭✭
    Even if they are losing money on the service, they'd be foolish to stop it.
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    ConnecticoinConnecticoin Posts: 13,275 ✭✭✭✭✭
    It appears they removed it from the website!

    Say it isn't so! image
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    elwoodelwood Posts: 2,414




    << <i>Even if they are losing money on the service, they'd be foolish to stop it. >>




    I agree...plus I hope it's not true because I haven't sent any of my coins in yet to get them photographed.



    I hope it's just some customer service person not knowing what's going on.

    By the way he didn't talk to anyone over the phone but went to HQ to submit them and was informed there by an employee.



    Please visit my website prehistoricamerica.com www.visitiowa.org/pinecreekcabins
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    robertprrobertpr Posts: 6,862 ✭✭✭
    Ask in the Q&A forum and be sure to mention you heard it from an employee. I'm sure you'll get the straight answer and the employees will be set straight if they were wrong.
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    elwoodelwood Posts: 2,414




    << <i>It appears they removed it from the website! >>




    Guess it's trueimage

    It would be nice if everything didn't have to be done for a profit, it was a nice service offered to the hobby and collectorsimage





    Please visit my website prehistoricamerica.com www.visitiowa.org/pinecreekcabins
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    MrEurekaMrEureka Posts: 24,691 ✭✭✭✭✭
    It would be nice if everything didn't have to be done for a profit, it was a nice service offered to the hobby and collectors

    I agree and I nominate Elwood to take photos for us from now on.
    Andy Lustig

    Doggedly collecting coins of the Central American Republic.

    Visit the Society of US Pattern Collectors at USPatterns.com.
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    RYKRYK Posts: 35,800 ✭✭✭✭✭
    Maybe Phil got bored of photographing Gold Buffalos and ASEs...image
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    robertprrobertpr Posts: 6,862 ✭✭✭
    Looks like the info was even removed from the "fee schedule" page. image
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    jayboxxjayboxx Posts: 1,613 ✭✭
    That would suck if they stopped doing it...it would be a good opportunity for some other service to do it though.
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    WWWWWW Posts: 2,615 ✭✭✭
    I can see the press relaese now:

    "Not to be outdone by the recent blunders at ANACS, PCGS has announced that it is discontinuing it's popular TrueView service..."
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    I HAD 3 DONE LAST WEEK!
    image
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    elwoodelwood Posts: 2,414


    << <i>It would be nice if everything didn't have to be done for a profit, it was a nice service offered to the hobby and collectors

    I agree and I nominate Elwood to take photos for us from now on. >>



    Thanks Andy!! (I think Phil still has his job?)



    Many businesses do things that don't affect the bottom line positively, as a service to their customers. Especially if it is a service that is good advertising and draws new and keeps old customers to their door. Retailers commonly sell products at a loss to draw people in.







    Please visit my website prehistoricamerica.com www.visitiowa.org/pinecreekcabins
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    WWWWWW Posts: 2,615 ✭✭✭
    I concur with elwood's last statement. The TrueView service was the deciding factor for me when I joined CU. Anyone else?
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    commoncents05commoncents05 Posts: 10,100 ✭✭✭
    i was just looking at the fee schedule today and i was wondering why it wasn't on there. thats too bad, i had some stuff on the way in, but nevermind.

    -Paul
    Many Quality coins for sale at http://www.CommonCentsRareCoins.com
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    CaseyCasey Posts: 1,502 ✭✭
    That's extremely disappointing news. I just sent in a submission yesterday requesting the service and was planning on sending in a few more.
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    MacCrimmonMacCrimmon Posts: 7,058 ✭✭✭


    << <i>Even if they are losing money on the service, they'd be foolish to stop it. >>



    image

    Other than incredibly detailed, high resolution images, I primarily used the images to focus on diagnostics for Swiss specimen-strikes among other things. There is a great value in this....or was. image I guess I'll be heading to Oakbrook on a regular basis now.......or, maybe it's time to spring for the DSLR imageimage
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    19Lyds19Lyds Posts: 26,503 ✭✭✭✭
    Dang! Its not on the Submission Center list of Services and Prices! I guess its gone! image

    Edited to add: Double Dang! I'm too late! Both with the post and the submission!
    I decided to change calling the bathroom the John and renamed it the Jim. I feel so much better saying I went to the Jim this morning.



    The name is LEE!
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    coinlieutenantcoinlieutenant Posts: 9,328 ✭✭✭✭✭
    I hope they dont either...I really liked Phil's job at photography.
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    itsnotjustmeitsnotjustme Posts: 8,787 ✭✭✭
    I just received photos from Phil on 3 submission that arrived at PCGS 3 Nov. I replied thanking him and asking him if the service was being discontinued.

    Give Blood (Red Bags) & Platelets (Yellow Bags)!
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    BigAlBigAl Posts: 1,235 ✭✭✭
    Wow!

    I certainly hope not as I'm in that category of "driving submissions". Every submission, no matter what the service level, I paid for TV.

    I even cracked coins that had little chance of crossing to make enough coins for a submission - just for the pics on a few.....and suffered may casulities.

    This is truly disappionting news.

    image
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    lordmarcovanlordmarcovan Posts: 45,032 ✭✭✭✭✭
    BigBadChad- I really love that coin! I guess I've been out of touch with numismatics in general and the new issues in particular- I wasn't familiar with that one! Normally I do not care for "recycled" designs but I must admit it's really cool to see the old half eagle reverse on a new half eagle!

    Collector since 1976. On the CU forums here since 2001.

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    PHOTO is still on the submission form as of 20 seconds ago
    $5 a coin
    Section C
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    C. ADDITIONAL SERVICES:
    Variety Attribution $15/coin
    Photo $5/coin
    Photo (Walkthrough) $25/coin
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    CameonutCameonut Posts: 7,432 ✭✭✭✭✭
    I sure hope they don't discontinue this service. I am only about half done getting pics of the coins I want images of. And I can't afford to do everything at once. Guess I'll have to pick up the pace and get it done.

    “In matters of style, swim with the current; in matters of principle, stand like a rock." - Thomas Jefferson

    My digital cameo album 1950-64 Cameos - take a look!

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    LeeGLeeG Posts: 12,162


    << <i>I sure hope they don't discontinue this service. I am only about half done getting pics of the coins I want images of. And I can't afford to do everything at once. Guess I'll have to pick up the pace and get it done. >>



    Same here. Very bad move by PCGS if it ever happens. If it does, we'll know where being a collector stands in the food chain at PCGS. Towards the bottom. Collectors want this service "Please Keep It"!image
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    BAJJERFANBAJJERFAN Posts: 31,626 ✭✭✭✭✭


    << <i>That's extremely disappointing news. I just sent in a submission yesterday requesting the service and was planning on sending in a few more. >>



    I bet if you send in more they will do them.
    theknowitalltroll;
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    USCGCraigUSCGCraig Posts: 1,008 ✭✭
    I was going to take my 64 XF45 barber Halves to get Tru-viewed up to Baltimore this weekend. I'll need to call on this.

    BUMMER!
    Coast Guard Craig

    Looking for Denmark 1874 20-Kroner. Please offer.
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    image

    We are at the PCGS website yet in less time than it probably takes one to post all the Chicken Little responses I just pulled up an online submission form.

    And right on the form:

    C. ADDITIONAL SERVICES:
    Variety Attribution $15/coin
    Photo $5/coin
    Photo (Walkthrough) $25/coin

    You can all breathe easier image


    PCGS IS STILL DOING PHOTOGRAPHY!!!!



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    holeinone1972holeinone1972 Posts: 5,368 ✭✭✭
    I hope so. My submission just got there yesterday, and I have photo checked for sdeveral coins.

    Rob
    image
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    ConnecticoinConnecticoin Posts: 13,275 ✭✭✭✭✭
    Still, Truview is off the website, and they just may not have updated the forms yet. Once the Left Coast wakes up, I am sure we will get some clarification.
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    SteveSteve Posts: 3,312 ✭✭✭
    I cannot understand why once again we learn "news' about PCGS, not directly from PCGS, but from the boards here. Businesses should know that direct COMMUNICATION with their customers is the way to go.
    Steveimage
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    What a nice photo of that San Francisco $5 coin. Can you tell me more about it? Where did you get it? What type of coin is it? (Are there others like it?)
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    ziggy29ziggy29 Posts: 18,669 ✭✭✭


    << <i>I cannot understand why once again we learn "news' about PCGS, not directly from PCGS, but from the boards here. Businesses should know that direct COMMUNICATION with their customers is the way to go. >>

    Partially because what is heard here is sometimes not "news" but rather speculation based on circumstantial evidence.
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    holeinone1972holeinone1972 Posts: 5,368 ✭✭✭


    << <i>What a nice photo of that San Francisco $5 coin. Can you tell me more about it? Where did you get it? What type of coin is it? (Are there others like it?) >>



    They are still available here at the US mint

    image
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    robertprrobertpr Posts: 6,862 ✭✭✭
    ttt

    Any new info? Hello?
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    tradedollarnuttradedollarnut Posts: 20,610 ✭✭✭✭✭
    I've not heard back from either Ron Guth or Phil. Hopefully, it's because they're both on their way to Baltimore.
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    itsnotjustmeitsnotjustme Posts: 8,787 ✭✭✭
    And I've had no reply from Phil.
    Give Blood (Red Bags) & Platelets (Yellow Bags)!
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    USCGCraigUSCGCraig Posts: 1,008 ✭✭
    I had an email from Phil two weeks ago stating he was NOT going to Baltimore. I was hoping to meet him and talk about posters of complete sets.
    Coast Guard Craig

    Looking for Denmark 1874 20-Kroner. Please offer.
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    pharmerpharmer Posts: 8,355
    So, let's have an answer if anyone already submitted a question for today's q&a if it occurs, so we don't duplicate it, and also so at least 1 of us actually does it.

    Nevermind, I just submitted the question.
    Quis custodiet ipsos custodes?

    Apropos of the coin posse/aka caca: "The longer he spoke of his honor, the tighter I held to my purse."

    image
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    tradedollarnuttradedollarnut Posts: 20,610 ✭✭✭✭✭
    True View is indeed being discontinued as an available service. image
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    RYKRYK Posts: 35,800 ✭✭✭✭✭
    I have not used it for over a year, but I know a lot of forum members used it and am disappointed with the news.. The real shame is that now people will have partial sets photographed with TrueView, and as they complete their sets, their photography will not be unifrom. Mark Goodman is going to have to quit his day job. image
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    ConnecticoinConnecticoin Posts: 13,275 ✭✭✭✭✭


    << <i>True View is indeed being discontinued as an available service. image >>



    image
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    ConnecticoinConnecticoin Posts: 13,275 ✭✭✭✭✭


    << <i>I have not used it for over a year, but I know a lot of forum members used it and am disappointed with the news.. The real shame is that now people will have partial sets photographed with TrueView, and as they complete their sets, their photography will not be unifrom. Mark Goodman is going to have to quit his day job. image >>



    Or, presumably, Darkhorse could do it on his own, unless PCGS moved him to the grading room! image
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    robertprrobertpr Posts: 6,862 ✭✭✭
    That's OK, RoadrunnerStewView is still available image
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    coinguy1coinguy1 Posts: 13,484 ✭✭✭


    << <i>I have not used it for over a year, but I know a lot of forum members used it and am disappointed with the news.. The real shame is that now people will have partial sets photographed with TrueView, and as they complete their sets, their photography will not be unifrom. Mark Goodman is going to have to quit his day job. image >>

    Robert, surely you meant to say "Mark Feld" and not "Mark Goodman", right?imageimage

    On a serious note, I wonder if the service was discontinued due to cost/profit considerations, time issues, both and/or "other"?
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    mgoodm3mgoodm3 Posts: 17,497 ✭✭✭
    I can assure you that profitability is not an issue for my photography service.
    coinimaging.com/my photography articles Check out the new macro lens testing section
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    pf70collectorpf70collector Posts: 6,846 ✭✭✭
    Too bad. I only used it for my ASE and AGE Gold. $5 a coin is very cheap.
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    itsnotjustmeitsnotjustme Posts: 8,787 ✭✭✭
    So does this add value to my FS AGE with True View?

    I am sorry to hear it is dicontinued. I was hoping over time to get my whole type set done. Now I have a few only.
    Give Blood (Red Bags) & Platelets (Yellow Bags)!

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