Options
Ebay Sellers,Yu better check your Dashboard!
amwldcoin
Posts: 11,269 ✭✭✭✭✭
Seems ebay is having a disconnect with the Post Office. I have shipped everything the same or next day and have a printed receipt! I just got off the phone with ebay. I have 100% up until August. My shipping percentage just dropped to 88%! I have to call them back after I get my report as there was nothing I can do at the time without an item by item discussion!
I also querried about an item not received that an honest buyer paid me for 3 months later that was lost for awhile by the Post Office. The tracking even showed it being delivered 3 months after it was shipped. I dropped the ball on this one as nothing can be done after 120 days. I then went on to ask....Why do I get a defect when you can see I shipped the coin? Not only do I lose my coin but I get a defect also! He said it is up to the seller to make sure the buyer receives their item. I then said I am buying the service through ebay(USPS). Basically his reply was tough Sh*t but to watch for new things coming up this fall! Uh OH!
I also querried about an item not received that an honest buyer paid me for 3 months later that was lost for awhile by the Post Office. The tracking even showed it being delivered 3 months after it was shipped. I dropped the ball on this one as nothing can be done after 120 days. I then went on to ask....Why do I get a defect when you can see I shipped the coin? Not only do I lose my coin but I get a defect also! He said it is up to the seller to make sure the buyer receives their item. I then said I am buying the service through ebay(USPS). Basically his reply was tough Sh*t but to watch for new things coming up this fall! Uh OH!
0
Comments
Coin Club Benefit auctions ..... View the Lots
My Ebay Store
PS If they wanna push this I have physical receipts from every coin I have ever shipped! Hope I don't nedd to organize them and us them.
Anything and everything they can do to keep from paying the 20%
I make two trips daily to the PO, and still cant meet there requirements, processing every sale within 6-12 hours
-Paul
100%
100%
76% Really Really
I dropped to the mid 70's from high 90's
We ship 2-3 times per day. I even run to the PO which is 2 blocks from the office if we get an order as late as 4 PM.
If I can't make the hurdle rate, no one can.
If the senior E-Bay guy is at the PNG meeting at the ANA I will bring this up for discussion
Not sure what the hell is going on with E-Bay. I checked my defects. Several low ratings dinged me, then I check the seller feedback left for me AAA+ but I get dinged...go figure
Another defect from seller for item not as described...here is his feedback: Item arrived safely, quickly, & as described....but I get dinged
Item not received...dinged because the item was at the guys post office....he never checked, another amazing E-Bay way to get punished
Ike Specialist
Finest Toned Ike I've Ever Seen, been looking since 1986
<< <i>I thought this happened every month. My numbers start to trail off, but when they do the month end adjustment, everything goes back to normal.
-Paul >>
...this
This is what amounts to a soft phase out of the 20% discount. I lost my top rated 3 months ago and I find I'm cool with it. I don't want to run around like a chicken with my head cut off anymore trying to get packages out instantly.
They will most likely get this fixed.
Ike Specialist
Finest Toned Ike I've Ever Seen, been looking since 1986
Did the item arrive on or before Tuesday, August 11, 2015? Estimated Delivery Date: August 11?
It gives you a yes or no option. Does this perhaps have something to do with it? I always put yes even if it is late, as sellers really don't have any control over how fast the post office takes, particularly on registered packages.
Ike Specialist
Finest Toned Ike I've Ever Seen, been looking since 1986
<< <i>They will most likely get this fixed. >>
Never underestimate eBay's capacity for stupidity and ineptitude.
Keeper of the VAM Catalog • Professional Coin Imaging • Prime Number Set • World Coins in Early America • British Trade Dollars
2. More sellers lose their discount on fvf.
3. Ebay quarterly revenue increases.
4. Ebay chairman goes into sound proof room and closes door and laughs hysterically.
second rep clueless and I was transferred o the wrong department
Ike Specialist
Finest Toned Ike I've Ever Seen, been looking since 1986
<< <i>1. Ebay screws up.
2. More sellers lose their discount on fvf.
3. Ebay quarterly revenue increases.
4. Ebay chairman goes into sound proof room and closes door and laughs hysterically. >>
5. Sellers move to Amazon for sales.
<< <i>I downloaded the detail report. All the issues are in the last 7-10 days. It shows no tracking info uploaded and no scans, even though if I spot check several of the 150 items (100% of my items since the problem started show no info uploaded and no scans) all the info is there.
They will most likely get this fixed. >>
My guess is they never really verified it with the post office before last week and now are starting to do so.
People at the PO aren't going to scan each package. That's a lot of work
Ike Specialist
Finest Toned Ike I've Ever Seen, been looking since 1986
Hello segoja
This is the confirmation that you spoke with us about the site bug affecting your tracking on the seller dashboard. This message is for future reference showing that you called in about the site issue.
Thanks,
eBay
[THREAD ID: 1-51992697855]
Ike Specialist
Finest Toned Ike I've Ever Seen, been looking since 1986
not worth the hassle to get their discount. They have people whose full time job is to give sellers
as many unnecessary headaches as possible.
a.k.a "The BUFFINATOR"
<< <i>on the phone with E-Bay now....first rep is clueless as expected
second rep clueless and I was transferred o the wrong department >>
As I was saying...
Keeper of the VAM Catalog • Professional Coin Imaging • Prime Number Set • World Coins in Early America • British Trade Dollars
Ike Specialist
Finest Toned Ike I've Ever Seen, been looking since 1986
(just kidding….. I don't have a rep )
eBay is weird on this.
Don't care, going fishing............
<< <i>Never tried for the discount as I charge for shipping which is not not free.
eBay is weird on this.
Don't care, going fishing…......... >>
With online contracting , our vendors love phishing, too.