Refund PLUS return shipping on SNAD returns (ebay)

digicat · March 26, 2010 1:27AM

I bought a raw card recently that turned out to be fairly badly recolored. It didn't show up in the scan though. He agreed to a refund after I returned the card. I've requested that the seller refund the postage it cost me to send the card back to him. Am I out of line here?

lsutigers1973 · March 26, 2010 1:53AM

No but seller is only responsible for original price with shipping.

digicat · March 26, 2010 3:09AM

How about if I decide to drop a neg on him for stiffing me for shipping?

It's not fair that after all is said and done, the buyer is the one who comes up short due to the seller's error.

bking · March 26, 2010 3:11AM

<< How about if I decide to drop a neg on him for stiffing me for shipping?

It's not fair that after all is said and done, the buyer is the one who comes up short due to the seller's error. >>

It's not fair, but it is what it is. It's the reason so many crap raw singles never get returned.

MULLINS5 · March 26, 2010 3:37AM

Neg him. A lot of sellers are happy to offer refunds as they make money off the shipping your way.

Robb · March 26, 2010 3:50AM

What was his charge for shipping? What all did the cost cover? (Postage, bubble mailer, toploader, etc.)

digicat · March 26, 2010 4:01AM

$3 for a Card Saver 2 in a pwe.

Cost me $1.58 to send it back (put his PWE and put it in a bubble mailer to make sure it got to him the way it came to me).

DeutscherGeist · March 26, 2010 4:06AM

What is PWE?

By the way, a good seller pays for the return shipping of the customer especially in a case where the item was not properly described. If he takes care of you, it indicates he is likely a good seller with good intentions. Mistakes happen.

bking · March 26, 2010 4:08AM

<< What is PWE? >>

Plain White Envelope - the bane of raw buyers everywhere.

digicat · March 26, 2010 4:09AM

<< What is PWE? >>

Plain White Envelope

Just to be clear, he refunded the purchase price AND the s/h. I'm asking about the money I paid the USPS to send it back.

DeutscherGeist · March 26, 2010 4:14AM

If he does refund the shipping you paid to return the SNAD card, make sure you give him positive feedback and high marks on the star ratings too. Mistakes happen and I judge a good seller not by mistakes, but how he takes care of them. Sellers that make good on their mistakes shouldn't have their reputations or scores tarnished.

Boopotts · March 26, 2010 4:23AM

<< Am I out of line here? >>

If you have to ask, then the answer is 'yes'.

digicat · March 26, 2010 5:22AM

<< If you have to ask, then the answer is 'yes'. >>

Why?

Zixx · March 26, 2010 6:31AM

Do you ask Walmart to refund you for a gallon of gas that you used to return an item?

The seller refunded you the cost and your S/H, so leave it at that. You're out $1.58 but at least you got your money back. No neg, but you can ding his DSR's for shipping charges.

Waaay to many people are too eager to neg someone. Or at least post in the hopes others will make the decision for them.

Sheesh. Just drive thru

digicat · March 26, 2010 6:47AM

<< Do you ask Walmart to refund you for a gallon of gas that you used to return an item? >>

It's different (or should be) online.

With computers at least, if you buy a defective component from an online retailer, they'll send you a return label, and sometimes cross-ship you your replacement.

Blacklabelsociety · March 26, 2010 7:07AM

<< 

<< Am I out of line here? >>

If you have to ask, then the answer is 'yes'. >>

Agreed. Talk about greedy.

PSASAP · March 26, 2010 7:14AM

PWE=pretty weak excuse (for a container option)

digicat · March 26, 2010 8:00AM

<< << Am I out of line here? >>

If you have to ask, then the answer is 'yes'. >>

Agreed. Talk about greedy. >>

WTF! Why should I pay for the seller's mistake?

If I was "greedy" I'd be trying to profit out of this. All I'm trying to do is get back to $0.

bking · March 26, 2010 8:07AM

<< 

<< << Am I out of line here? >>

If you have to ask, then the answer is 'yes'. >>

Agreed. Talk about greedy. >>

WTF! Why should I pay for the seller's mistake?

If I was "greedy" I'd be trying to profit out of this. All I'm trying to do is get back to $0. >>

I understand that, but you do take some degree of risk in the transaction. I don't like returning stuff on my dime either, but it is what it is.

Robb · March 26, 2010 8:08AM

<< 

<< Do you ask Walmart to refund you for a gallon of gas that you used to return an item? >>

It's different (or should be) online.

With computers at least, if you buy a defective component from an online retailer, they'll send you a return label, and sometimes cross-ship you your replacement. >>

In this situation a return label would have been him sending a postage stamp or two for your PWE back to him.

It is my opinion that you are being a tad unreasonable about the return shipping. I would be leaving positive feedback for the seller for his cooperation if I were in your shoes.

PSASAP · March 26, 2010 10:32AM

Consider yourself lucky. I bought a dvd player from a guy on ebay and the sound output didn't work. He wouldn't even refund his shipping costs, $13.00, because he stated so in his ad. The loser never bothered to sound test the equipment before he sold it. As you can see, I've gotten over it nicely. ;-)

grote15 · March 26, 2010 12:33PM

Agree with boopotts here...You got your refund including shipping...maybe in the future you should refrain from buying based on a scan on the internet and restrict yourself to going to card shops where you can see the card you're buying instead. That way you won't risk losing a dollar and fifty eight cents if the deal doesn't go as planned.

Boopotts · March 26, 2010 12:42PM

We can argue about the details, but the bottom line is I HATE when a seller charges me $3.50 to ship a card, and the postage paid is only $2.70. What's up with that!!!!!

grote15 · March 26, 2010 1:02PM

We can argue about the details, but the bottom line is I HATE when a seller charges me $3.50 to ship a card, and the postage paid is only $2.70. What's up with that!!!!!

Don't get me started!

And that guy Levi has some nerve asking those BIN prices he does...who does he think he is, anyway!

Edit to add: Does anyone know if the PSA policy for card grading is FIFO? Thanks in advance!

CNote · March 26, 2010 1:03PM

I tried to read this thread, but after a few posts I wanted to kick someone in the junk so I stopped.

Brick · March 26, 2010 1:06PM

I hate when the sellers wait until I pay before they ship the card. I have feedback in the hundreds, 100%, always pay in a timely manner. Why do I have to trust the seller to ship? Why shouldn't the seller trust me to pay?

diamondman · March 26, 2010 1:29PM

<< We can argue about the details, but the bottom line is I HATE when a seller charges me $3.50 to ship a card, and the postage paid is only $2.70. What's up with that!!!!! >>

it cost the seller something for the bubble mailer and the printed invoice and the tape to seal the package. Please don't bid on any of my auctions I charge 2.75 and the post office charges me 2.19 so I made 56 cents minus bubble mailer + holder for the card + ink for printing a invoice + tape for sealing the package and then getting it the post office.

I don't care what they charge for shipping figure it in with your BID.

PS: on an item SNAD the seller should refund shipping both ways unless it is PITA buyer that expects Mint when the ad says EX-MT.

double PS: how much was this card the seller is screwing you on? please give a link !

heck: lets make the seller ship first before the buyer even pays + give the buyer 6 months to pay so that way if they can't flip the card and double their money , just send it back with a bill for return shipping!

Triple PS: I hate duke , Go purdue!

quadruple PS: I hate purdue too, I just hate duke more! na na na na

Boopotts · March 26, 2010 2:00PM

<< We can argue about the details, but the bottom line is I HATE when a seller charges me $3.50 to ship a card, and the postage paid is only $2.70. What's up with that!!!!!

Don't get me started!

And that guy Levi has some nerve asking those BIN prices he does...who does he think he is, anyway!

Edit to add: Does anyone know if the PSA policy for card grading is FIFO? Thanks in advance! >>

Edit to add: I cracked a '78 Pete Rose #20 PSA 8, and it came back a PSA 7.5! This kind of inconsistency in grading just SENDS ME TO THE FREAKING MOON, and I'm sick of it!

digicat · March 26, 2010 3:07PM

At least I'm not as bad as the guy in the movie "Falling Down."

DeutscherGeist · March 26, 2010 7:56PM

A buyer that has a legitimate return has to try and minimize postage costs just out of courtesy for the seller (even if he is paying return shipping).

Digicat did a nice job in keeping the return shipping low, but still packaged well. If this was a return because the buyer did not like the item, the seller should not have to pay the return shipping. Fair is fair.

MY rant: If the item is BIN, there is no reason for a seller to put in a shipping cost. Just have shipping included in the BIN price and simplify everything.

Boopotts · March 26, 2010 10:51PM

<< 

<< We can argue about the details, but the bottom line is I HATE when a seller charges me $3.50 to ship a card, and the postage paid is only $2.70. What's up with that!!!!! >>

it cost the seller something for the bubble mailer and the printed invoice and the tape to seal the package. Please don't bid on any of my auctions I charge 2.75 and the post office charges me 2.19 so I made 56 cents minus bubble mailer + holder for the card + ink for printing a invoice + tape for sealing the package and then getting it the post office.

I don't care what they charge for shipping figure it in with your BID.
>>

THE BAD NEWS: A sarcasm meteor hit Earth, causing untold misery and destruction.
THE GOOD NEWS: The diamondman escaped the blast radius. Praise Allah!

sportscardtheory · March 27, 2010 12:29AM

You do realize that the seller is out the original shipping charge? They don't get that money back either. You BOTH lose a little money when something is returned. Plus it states in every listing whether the seller pays for return shipping and most do not.

Rogermnj · March 27, 2010 1:38AM

<< 

<< 

<< We can argue about the details, but the bottom line is I HATE when a seller charges me $3.50 to ship a card, and the postage paid is only $2.70. What's up with that!!!!! >>

it cost the seller something for the bubble mailer and the printed invoice and the tape to seal the package. Please don't bid on any of my auctions I charge 2.75 and the post office charges me 2.19 so I made 56 cents minus bubble mailer + holder for the card + ink for printing a invoice + tape for sealing the package and then getting it the post office.

I don't care what they charge for shipping figure it in with your BID.
>>

THE BAD NEWS: A sarcasm meteor hit Earth, causing untold misery and destruction.
THE GOOD NEWS: The diamondman escaped the blast radius. Praise Allah! >>

hahahahaahah, this post my day. Sort of like the time i found a pop1 Dale Murphy OPC sticker psa 10 on ebay for $25 and sold it for $112.50

Boopotts · March 27, 2010 2:33AM

<< 

<< 

<< 

<< We can argue about the details, but the bottom line is I HATE when a seller charges me $3.50 to ship a card, and the postage paid is only $2.70. What's up with that!!!!! >>

it cost the seller something for the bubble mailer and the printed invoice and the tape to seal the package. Please don't bid on any of my auctions I charge 2.75 and the post office charges me 2.19 so I made 56 cents minus bubble mailer + holder for the card + ink for printing a invoice + tape for sealing the package and then getting it the post office.

I don't care what they charge for shipping figure it in with your BID.
>>

THE BAD NEWS: A sarcasm meteor hit Earth, causing untold misery and destruction.
THE GOOD NEWS: The diamondman escaped the blast radius. Praise Allah! >>

hahahahaahah, this post my day. Sort of like the time i found a pop1 Dale Murphy OPC sticker psa 10 on ebay for $25 and sold it for $112.50

>>

Nice flip! Let me know if you want any '97 Zenith Artist Proofs in PSA 10. I hear those are SMOKIN' hot, you should be able to flip those for a sick profit as well.

diamondman · March 27, 2010 2:48AM

<< 

<< 

<< We can argue about the details, but the bottom line is I HATE when a seller charges me $3.50 to ship a card, and the postage paid is only $2.70. What's up with that!!!!! >>

it cost the seller something for the bubble mailer and the printed invoice and the tape to seal the package. Please don't bid on any of my auctions I charge 2.75 and the post office charges me 2.19 so I made 56 cents minus bubble mailer + holder for the card + ink for printing a invoice + tape for sealing the package and then getting it the post office.

I don't care what they charge for shipping figure it in with your BID.
>>

THE BAD NEWS: A sarcasm meteor hit Earth, causing untold misery and destruction.
THE GOOD NEWS: The diamondman escaped the blast radius. Praise Allah! >>

I've seen the light. going out to buy some sarcasm now as long as it is free shipping.

mikelowell25 · March 27, 2010 2:54AM

i absolutely agree with digicat; a similar situation occurred with me just recently--keep an eye out for my thread entitled "Larry Fritsch Cards" that doesnt exist yet (ie i havent composed it yet), but it will exist within the next day or two as soon as i muster up the time and energy to comprise it (as with a lot of my threads/responses, it might end up being a bit lengthy but for the sake of all u guys who chose to read it, i'll try to keep it as short as possible!)

u go digicat!!!!!

KbKards · March 27, 2010 2:55AM

Here is the item that the OP is complaining about. In the seller's return policy it says the buyer is responsible for return shipping cost.
The buyer said the recoloring couldn't be seen in the seller's scan. LOL
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=360190396510

Buying a card based on that crappy scan is gambling. The seller refunded the cost of the card and shipping. The cost of return shipping should be looked at as a gambling loss and could have been avoided by asking for a better scan.

digicat · March 27, 2010 2:56AM

<< Buying a card based on that crappy scan is gambling. The seller refunded the cost of the card and shipping. The cost of return shipping should be looked at as a gambling loss and could have been avoided by asking for a better scan. >>

Whatever. I don't mind if it's a crapy card, I just don't want one that's been fracked around with.

I'm waiting to see if he relists the card. If he does, then I will most certanly neg him.

Yeah, it's a cheap item, but it's the principle of the mater. I usually don't get pissed about stuff like this, but I guess this was the straw that broke the camel’s back. Crap, maybe I am like the guy in Falling Down now.

CNote · March 27, 2010 2:57AM

That guy looks like he's wearing a bit too much eye makeup.

storm888 · March 27, 2010 3:58AM

Have the chips on the black-edges been visited by a magic marker?

digicat · March 27, 2010 4:07AM

<< 
Have the chips on the black-edges been visited by a magic marker?
>>

Nope. Black paint.

storm888 · March 27, 2010 4:23AM

<< 

<< 
Have the chips on the black-edges been visited by a magic marker?
>>

Nope. Black paint. >>

//////////////////////////////////////

That being the case, the $1.58 might be the penalty for
not seeing the damage in the scan.

Tho an equity case can be argued that the seller should
note such defects in writing.

bbuckner22 · March 27, 2010 4:29AM

Why would the seller even want a recolored $8 back anyway? I would have refunded the money and told him don't bother sending it back.

diamondman · March 27, 2010 5:23AM

<< Why would the seller even want a recolored $8 back anyway? I would have refunded the money and told him don't bother sending it back. >>

KbKards · March 27, 2010 5:36AM

While this isn't the case of course with digicat, some buyers routinely shake down sellers for refunds or adjustments for imaginary problems in order to get free cards or make a few bucks. If it was common not to ask for the card back this practice would become epidemic. If you ask for the card back then imaginary problems disappear and the buyer keeps the card.

Mphilking · March 27, 2010 5:40AM

DigiCat,
I'm with you on this one. I think it's the responsibility of the seller to make sure the item they are selling is as described. If not it's their responsibility to fix it. The WalMart example is not fair if you buy something at the store, but if you buy something online and it is not as you expected they will pay you for returning the item, at least they have me.
I have sent the wrong item accidentally and an item that was described improperly, I gladly refunded the return shipping to me with no questions asked. If it was not my mistake and buyers remorse I would probably make a decision based on the cost and buyer.

Refund PLUS return shipping on SNAD returns (ebay)

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