eBay Selling - This may have been covered, but...

samspop · September 30, 2009 11:32PM

You can't put in your listing that "If insurance is not purchased, we are not responsible for lost or damaged items?"...WTH?????

So, I have to pay for insurance and delivery confirmation and, based on buyer feedback, still keep shipping cost at around $1.50 so I don't get dinged in my rating for overcharging for shipping????

What are you guys doing, because I AM JUST ABOUT TO GIVE UP!! Oh wait... www.mikesellshiscarphere.com ...I like that better than eBay.com

Seriously, how do you sell on eBay any more with out getting the royal scruw treatment from buyers and eBay??

Thanks in advance for any pointers.

lsutigers1973 · September 30, 2009 11:39PM

I already gave up.

WinPitcher · September 30, 2009 11:39PM

Sam

Even before that disclaimer meant nothing. It is up to the seller to make sure an item gets to the buyer.

What many are doing now is including insurance in the cost of shipping.

Steve

clydecoolidge · September 30, 2009 11:40PM

Yeah, it's been covered. And ultimately it's the sellers responsibility to deliver an item to a buyer safely, hence we are responsible for purchasing insurance to make this happen. I think if you explain what your shipping charges include in your auction body, you can at least stop some of the low shipping cost seller ratings. Sucks, but theoretically if I buy something online from Target or somewhere, I wouldn't expect to have to pay for safe delivery of the items I purchased, so I see where they're coming from.

onebamafan · September 30, 2009 11:43PM

Like many have stated in the past, the seller is ALWAYS responsible for delivery of the item. Whether you charge insurance or not, you are still liable for safe delivery. Just because you were allowed to say "im not responsible for safe delivery" in the past doesn't mean you weren't liable, you were. Charge the insurance in shipping and handling fees and be done. And yes ebay sucks with their policies and fees.

leathtech · September 30, 2009 11:48PM

I have basically stopped using auction style listings and have gone with buy it now - with best offer - if the offer is good enough I sell. Most of the stuff I sell is under $50 so I skip the insurance and assume the responsibility but always use d/c

Stuff does normally sell – just takes longer to find the right buyer!

hammered · September 30, 2009 11:53PM

What I'm doing is raising my shipping by .50. I put DC on each item and insuring lower priced items myself. That is, with the higher shipping charge I can put $ away to cover small losses on my own. But with DC, this will hardly (if ever) happen. This was suggested on another thread and is a good idea.
I'll put insurance on higher priced items and this extra ship charge should add enough to cover those instances.

samspop · October 1, 2009 12:07AM

Thanks for the info guys. I use D/C on all packages, anyway, so I am covered on that. Like some of the other posters, most of my items are less than $50 so D/C is sufficient, on the items that sell for more than that, I will cover the insurance...in doing the calculations, it should pretty much be a wash.

Thanks again for the help!

bziddy · October 1, 2009 12:24AM

I haven't changed my shipping prices -- but if the buyer is purchasing $40-$50+ worth of stuff, I insure myself. If I feel uneasy about the buyer, I'll insure $30+.

RonBurgundy · October 1, 2009 12:47AM

If you have collectibles insurance, you don't have to worry about it as long as you require a signature.

leathtech · October 1, 2009 12:50AM

the system really has not changed, feebay is just making it clear they are now going to force all sellers to play by the rules or simply take a hike - It does not seem like they really care if they are going to loose Joe-ebay seller or not.

mtcards · October 1, 2009 4:04AM

Basically, you can self-insure now, since ebay is not allowing you to charge extra. The cost of your self-insure is the cost of the item not getting there. On a low dollar item, it is not worth insurance (Not really worth DC either, but since ebay/paypal nonsense is escalating, it is)

WinPitcher · October 1, 2009 5:40AM

yes you can, I just would not state that in my auction.

(That I am self insuring)

I will charge a little extra for each sale and claim it is shipping.

For high dollar items I'll use the proper post office insurance.

So instead of charging 2.95 or 3.00 for a PSA graded card I'll charge 3.50 now.

I don't care about the star ratings cuz I don't want or need fee bays kickback.

Steve

WinPitcher · October 1, 2009 5:42AM

MT not sure what you mean when you say rbay won't allow you to charge extra.

You mean extra as in specifically for insurance?

Steve

CapeMOGuy · October 1, 2009 8:12AM

<< <i>Basically, you can self-insure now, since ebay is not allowing you to charge extra. The cost of your self-insure is the cost of the item not getting there. On a low dollar item, it is not worth insurance (Not really worth DC either, but since ebay/paypal nonsense is escalating, it is) >>

The way I read the policy, you can charge a higher shipping/handling and note that you include insurance. You can not offer insurance as an option.

eBay Selling - This may have been covered, but...

Comments