Has anyone else had their eBay account hacked lately?

gregmo32 · September 20, 2009 10:24AM

Mine has been hacked and I have been trying for hours to wade through eBay's system to find a phone number to contact someone for help. The automated stuff is not working!

EB22 · September 20, 2009 10:30AM

Sorry to hear that.... I hope they catch the

Its a good idea to change your password every 6 months or so. I hope you can resolve this fast and hopefully no damage will be done.

Wish I had a number, but I never called ebay myself. I'm pretty sure Storm will chime in and have some answers.

Good luck with everything!

calaban7 · September 20, 2009 10:33AM

Greg , Sorry to hear about this.

Most likely Storm will come to the rescue.

Mines was hacked into a few years ago ( nothing there

) . After that I began using a ridiculus password for my password. So far I haven't had a repeat.--- Sonny

P.S. ---- Scott Susor was the answer to the trivial question from the other day.

jdmi32 · September 20, 2009 10:38AM

It probably has something to do with your snipe service. I just had the same thing happen to me this past hour after happening once a few months ago.

Enter ebay as a guest and click the part that says you are having trouble signing in. Then click the part that says your account has been compromised - it will give a phone number to call. For me it was: 1 800 701 3229. Chances are it is just ebay being extra cautious when it detects another computer (the snipe service) accessing your account. Hope this helps.

markj111 · September 20, 2009 10:51AM

I had to change my password today. This happened fairly often when I used Justsnipe. This was the first time with biddingscheduler.

cwazzy · September 20, 2009 10:57AM

<< <i>I had to change my password today. This happened fairly often when I used Justsnipe. This was the first time with biddingscheduler. >>

Same thing happened to me. I'm rather pissed off about it because I lost some auctions because of it.

gregmo32 · September 20, 2009 10:59AM

After a couple of hours it is resolved. But I did miss some auction I really wanted in the mean time!

DavidPuddy · September 20, 2009 11:03AM

I just got home and found the same thing.

storm888 · September 20, 2009 11:04AM

Below is a list of #s that is several months old.
Some of the numbers may be bad, most should be good.

..................

As noted by jdmi32

Getting "hacked" is different than EBAY telling you somebody
has "hacked" - or attempted to gain access to your account.

A "hacked" account will usually show fast damage; items listed
that you did not list.

When EBAY-bots do not like the looks of the computer that is
trying to signin to your account, they will send you a message
with instructions on how to get back in the game.

The site is full pf opportunities to contact T&S - security - and they
generally act fairly fast when an unauthorized-use issue is
complained of.

All EBAYers should make sure they have the best up to date
security on their machines. It does no good to reset a password,
if a crook has put a keylogger - or other malware - on your machine.

.................................

Modified January 6, 2009

eBay Contact Information America/Canada

1-800-322-9266 (eBay Customer Service Number — Toll Free America & Canada)

1-800-717-3229 (eBay Customer Service Number — Toll Free America & Canada)

1-866-304-3229 (eBay Marketing — Toll Free America & Canada)

1-408- 376-7400(eBay General Phone Number — Toll Number)

1-408-376-7401 (eBay General FAX Number — Toll Number)

1-408-376-7419 (Gary Dellabo, ebay Strategic Partnership's Group — Toll Number)

1-408-376-7517 (eBay General FAX Number — Toll Number)

1-408-376-7205 (eBay Investor Relations, Tracey Ford — Toll Number)

1-408-376-7458 (eBay Media Relations, Hani Durzy — Toll Number)

1-801-545-2276 (eBay President, Direct Number Salt Lake City — Toll Number)

1-408- 376-7514 (TOLL FAX Number) Ryan Downs, Senior Vice President Operations, PayPal, Inc. and eBay Inc.

1-801-545-1853 (eBay Accounts, Christa, Accounts Specialist, Salt Lake City — Toll Number)

/////////////////////////

PayPal

1-888-221-1161 (Toll Free for Premier/Business Accounts)
1-888-204-4481 (Toll Free for Premier/Business Accounts)
1-402-935-7733 (Personal Accounts)
1-402-935-2050 (Personal Accounts)

/////////////////

'I cant relist' . This is the Conference Calling Center Number.

The number and times etc. 866-643-3959 5am till 10 pm PST Mon through Fri. 6am till 6pm Sat & Sun.

////////////////

Cannot Relist

1-800-322-9266
1-888-749-3229

//////////////////////

PayPal

Modified January 6, 2009

1-888-221-1161 (Toll Free for Premier/Business Accounts)
1-888-204-4481 (Toll Free for Premier/Business Accounts)
1-402-935-7733 (Personal Accounts)
1-402-935-2050 (Personal Accounts)

stevek · September 20, 2009 12:30PM

Storm - you get information the CIA couldn't get.

BunchOBull · September 20, 2009 12:35PM

I had to change my PW today as well...I was hoping it wasn't a BiddingScheduler issue...but uhoh...eBay must have stock in one of the paid services.

IchiroDeported · September 20, 2009 3:12PM

1. glad i dont use a sniping service
2. in 11 years on ebay (knock on wood) never been hacked.

EB22 · September 20, 2009 4:21PM

I knew to never use a "snipe" service...

Glad everything turned out ok, but sorry you missed out on your auctions!

I will advise everybody to not give your passwords out to anybody, don't care how fancy their website looks. Remember, they still have workers there making low wages, so they can probably steal passwords at anytime. The service may be good, the website may be good, but some workers may not be...

thehallmark · September 20, 2009 5:07PM

Not sure what problems you're having, but there is some sort of glitch going on with the watched items list and it has nothing to do with hacking. For the past few weeks, when I've moved in and out of the general "My Ebay" page, it is forcing me to watch whatever auction was displayed in the "saved searches" tab. It looked like a security issue at first because my watched items were full of cards that I had no interest in. For what it's worth, they claim they've been getting a ton of calls for this and there is an open trouble ticket.

nightcrawler · September 20, 2009 6:59PM

Last year I had a real bag raiser..

samspop · September 20, 2009 9:59PM

Happened to me last night. I have to agree that it is probably biddingscheduler.

Weird thing is, biddingscheduler only works with my old password, but with eBay, I had to update my password. I have a few items scheduled currently...I'll be surprised if I don't get some sort of conflict between the two at the time the bid is supposed to happen.

weinhold · September 21, 2009 2:11AM

With cybercrimes and identify theft being such rampant and thriving crimes, it's amazing that anyone would give their eBay password to a third-party service. Potentially saving a few bucks with snipes is nothing compared to the threat of identity theft and how it complicates and financially jeopardizes one's life.

If I want a card and can't be around to bid on it in the final minutes I handle it this way:
1) If it's a lower dollar card, place my high bid even if it's hours before the close.
2) If it's a higher dollar card, have a trusted person bid for me (wife, brother). My collector brother and I reciprocate for each other this way.

All the while, I enjoy the peace of mind of knowing that only I and my family have passwords.

Has anyone else had their eBay account hacked lately?

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