Isn't it about time for....

lsutigers1973 · August 11, 2009 7:04AM

...a 1st in, 1st out policy at PSA? It really gets aggravating to see orders on the shared orders page that were received weeks or a month after my subs were logged in. If you look on today's shared order page, there are 20 subs on there that have popped but were received at least a week after 2 of mine.

I have also yet to here a legitimate reason why this isn't the policy.

billwaltonsbeard · August 11, 2009 7:16AM

obviously if someone pays for a different level of service, that would possibly get their sub back before the monthly special.

But there is absolutely no excuse for two subs with the same service not having a first in, first out.
No matter how big or varied the sub may be, nothing else should be graded until that sub is completed.

storm888 · August 11, 2009 7:22AM

FIFO does not work, unless all subs are at the
same service level.

FIFO does not work, if certain employees are
designated as primary-experts in certain cats
of cards. If the PE is absent, his batch of subs
will be slowed down even if a substitute grader
works them.

FIFO does not work, if some subs encounter a
"problem" as they move forward. Items that
require additional opinions/research cannot
move at the same speed as no-prob subs do.

VitoCo1972 · August 11, 2009 7:24AM

I think Bill is saying FIFO for each service level...and frankly there there isn't a good reason why that should not be the case.

Let me qualify that by saying that if all cards are graded equally by the standards set forth in the grading guidelines, there should be no reason why one card should need an expert and another card, a different expert.

FavreFan1971 · August 11, 2009 7:25AM

<< FIFO does not work, unless all subs are at the
same service level.

FIFO does not work, if certain employees are
designated as primary-experts in certain cats
of cards. If the PE is absent, his batch of subs
will be slowed down even if a substitute grader
works them.

FIFO does not work, if some subs encounter a
"problem" as they move forward. Items that
require additional opinions/research cannot
move at the same speed as no-prob subs do. >>

Wish it could be different you are correct

billwaltonsbeard · August 11, 2009 7:30AM

<< Let me qualify that by saying that if all cards are graded equally by the standards set forth in the grading guidelines, there should be no reason why one card should need an expert and another card, a different expert. >>

BINGO!!!!!

lsutigers1973 · August 11, 2009 7:33AM

<< I think Bill is saying FIFO for each service level...and frankly there there isn't a good reason why that should not be the case. >>

That's what I meant. Obvioulsy if someone pays for 5 or 15 day turnaround, their order should have more priorty than my 45 day turnaround.

Here is an example of my complaint. Rec'd on 7/24, grades pop yesterday. Very similar looking sub to the stuff I send in and I have 2 similar subs that were received prior to this one being received.

Sub form today's shared order page

storm888 · August 11, 2009 7:34AM

<< I think Bill is saying FIFO for each service level...and frankly there there isn't a good reason why that should not be the case.

Let me qualify that by saying that if all cards are graded equally by the standards set forth in the grading guidelines, there should be no reason why one card should need an expert and another card, a different expert. >>

///////////////////

Maybe, each expert's knowledge/experience is EQUAL on all cards.
Maybe not; and, if "not," I want the most qualified/comfortable
grader working on my sub.

.............

I am trying to think of some service businesses that operate on
a (edit add: "strict") FIFO scheme.

I am having trouble making a list.

lsutigers1973 · August 11, 2009 7:36AM

<< I am trying to think of some service businesses that operate on
a FIFO scheme.

I am having trouble making a list.
>>

Every other business in the world used a FIFO approach.

How would you like to go out to dinner and have to take a number. Then they decide to just pick a number out of a hat to see who gets to eat next?

storm888 · August 11, 2009 7:39AM

Card grading - and item repair/modification outfits - are
really not the same as restaurants.

Allen · August 11, 2009 7:40AM

<< 

<< I am trying to think of some service businesses that operate on
a FIFO scheme.

I am having trouble making a list.
>>

Every other business in the world used a FIFO approach.

How would you like to go out to dinner and have to take a number. Then they decide to just pick a number out of a hat to see who gets to eat next? >>

lsutigers1973 · August 11, 2009 7:43AM

Storm, I have to politely disagree with you on this one. Similar cards on the same service level should always be on a FIFO approach. I also don't see why a grader that grades modern chrome baseball cards can't grade a 1980 football card.

storm888 · August 11, 2009 7:44AM

lsutigers1973 · August 11, 2009 7:49AM

It's a conspiracy!

I post this thread and now I have the dreaded penny icon!!

Allen · August 11, 2009 7:50AM

Does this mean my 86-87 Fleer Wayman Tisdale has cancer?

Before I completely derail this thread, it sucks when they pass your order over, but I guess I can understand PSA's reasoning. All we need is the grader of death and Mr. EOT grading even more cards.

storm888 · August 11, 2009 7:50AM

"...Similar cards on the same service level should always be on a FIFO approach. I also don't see why a grader that grades modern chrome baseball cards can't grade a 1980 football card. ."

///////////////////////

Sims on the same svc-lvl should "ordinarily" be FIFO.
If there is a "problem/question," FIFO has to be tossed
OR the line would shut down.

.......

I do NOT know that PSA has different "experts" in
vintage/modern. I hope they do. But, it does seem reasonable
that a grader who knows the ins/outs of 80s FB should also
know the ins/outs of 80s BB.

nam812 · August 11, 2009 7:51AM

lawnmowerman · August 11, 2009 7:52AM

<< It's a conspiracy!

I post this thread and now I have the dreaded penny icon!! >>

I was just getting ready to say that but since you already saw it............

VitoCo1972 · August 11, 2009 7:59AM

storm888 · August 11, 2009 8:03AM

This is a fair analysis of why FIFO is NOT the most efficient
queuing scheme in all circumstances.

Some of the principles can be applied to the OP's question.

Queuing

......

Also, see "queuing theory" on goog.

minnesotahusker · August 11, 2009 8:10AM

It could be that the primary expert is on vacation (it is summer after all) and your submission is waiting on his/her desk.

I'm just sayin'

billwaltonsbeard · August 11, 2009 8:11AM

What is the penny icon all about?

storm888 · August 11, 2009 8:14AM

I guess it is important to note that there is a
large difference between

First Come First Served

and

First In First Out

.....

The PSA scheme is largely geared to FCFS, but there seems
little way that FIFO can be the result of FCFS on 100% of subs.

lsutigers1973 · August 11, 2009 8:14AM

Storm, I fail to see how your example and especially Nick's example have anything remotely to do with card grading.

If they were identical subs, for snorts and giggles, let's say 2 submitters both submit five 82 Topps Ripken rookies on the same service level but are received 2 days apart. Shouldn't the one that got there first be the first sub graded? Of course it should but it doesn't work that way.

nam812 · August 11, 2009 8:23AM

<< Storm, I fail to see how your example and especially Nick's example have anything remotely to do with card grading........... >>

I have no idea why my comment got edited because it was a comical poke at the idea of FIFO, and was actually on PSA's side. Maybe he/she/they just didn't get it.

storm888 · August 11, 2009 8:24AM

"..If they were identical subs, for snorts and giggles, let's say 2 submitters both submit five 82 Topps Ripken rookies on the same service level but are received 2 days apart. Shouldn't the one that got there first be the first sub graded? Of course it should but it doesn't work that way..."

////////////////

It is likely better to say that it "does not always work that way."

It does work that way, often. Maybe, "usually." (I don't know that
for certain.)

I just don't see a way to make it work that way "always."

hammered · August 11, 2009 8:50AM

All I actually want is an EXPLANATION of why this happens. I'm very curious how their system moves one of my orders thru in a month and another nearly identical order takes just 3 days.
Do they load some graders down with stacks of orders, while other graders are given far fewer? Are some graders a lot slower than others?

The usual reply is "It says 45 business days so anything earlier, you are lucky". That's true, I guess
but as a regular, loyal customer, it's also my right to be curious.

I am very happy w/ PSA and their grading of my cards but this is one part of their business that has me very confused.

storm888 · August 11, 2009 8:55AM

"...this is one part of their business that has me very confused. ."

/////////////////

I suspect that any worthwhile "explanation" would have to be sub-specific.

If the rotation is caused by different circumstances, there is NOT a generic explanation.

gumbyfan · August 11, 2009 9:00AM

I don't mind waiting. 99% of what I submit is just for my collection anyway.

Now where's my poppage??????

storm888 · August 11, 2009 9:05AM

"I don't mind waiting. 99% of what I submit is just for my collection anyway."

////////////

I guess some high-volume submitters prolly tell PSA
that the subs are needed back ASAP, in order to meet
show/listing/delivery deadlines.

If such is the case, it is not unreasonable to assume
that the largest customers might get bumped ahead
a little bit. That is pretty much how any biznez would
handle the request.

lawnmowerman · August 11, 2009 9:06AM

<< What is the penny icon all about? >>

The Mystery Penny Icon lurks around picking out it's victims at random.

Don't know it happens, but it's happened to quite a few members since I have been here

matthewbschultz83 · August 11, 2009 9:24AM

<< What is the penny icon all about? >>

I got hit with the mysterious penny icon a couple of weeks ago. My avitar was an old school Rangers logo. I think it is further conspiracy against the Rangers.

billwaltonsbeard · August 11, 2009 10:23AM

<< 

<< What is the penny icon all about? >>

I got hit with the mysterious penny icon a couple of weeks ago. My avitar was an old school Rangers logo. I think it is further conspiracy against the Rangers. >>

your current avatar is one of my all time favorites. Robin Ventura...hahaha!!!

Tedw9 · August 11, 2009 10:39AM

<< 

<< What is the penny icon all about? >>

The Mystery Penny Icon lurks around picking out it's victims at random.

Don't know it happens, but it's happened to quite a few members since I have been here >>

I got hit with it last night out of nowhere. But because I'm a big dummy, I can't remember what I named my old avatar.

DavidPuddy · August 11, 2009 10:43AM

I can't change my Signature anymore because of the "Penny".

If I click on the "Profile" button my avatar gets switched to "2345" (Penny) automatically, if I save my profile I get the avatar "Penny". The kicker is that whatever avatar I was using is now GONE. I can switch from the Penny, buy whatever avatar I was using is no longer on the available list.
That's why I haven't changed my Sig. line in a long time. I think it has something to do with Chrome.

Where's my loggage?

fandango · August 11, 2009 11:14AM

patience is a virtue that some have to learn....

rexvos · August 11, 2009 11:38AM

I am sorry this happened to us.

Dboneesq · August 11, 2009 11:43AM

<< What is the penny icon all about? >>

Happened to me yesterday ... I went into my profile and changed a couple of things and ... WHAMMO ... I get the friggin penny avatar. I spent about 45 minutes looking for my '68 Mantle that I downloaded some time ago, but could not find it!

lsutigers1973 · August 11, 2009 12:26PM

If you click on the profile tab, go down to the icons and click "view all". It may take a while, but you can find your original avatar.

BigRedMachine · August 11, 2009 12:37PM

<< 

<< 

<< What is the penny icon all about? >>

I got hit with the mysterious penny icon a couple of weeks ago. My avitar was an old school Rangers logo. I think it is further conspiracy against the Rangers. >>

your current avatar is one of my all time favorites. Robin Ventura...hahaha!!! >>

The Robin Ventura/Nolan Ryan fight is one of the all time greats.

But youtube the video. Afterwards, ask yourself why Ozzie Guillen talks so tough all the time. He's part of that fight, and I've never seen a major leaguer act like such a girl. You get two seconds of him dancing around hoping to NOT find someone to hit. Hilarious.

Sorry for the derailment Bill. Back to your thread.

shawn

lsutigers1973 · August 11, 2009 12:52PM

<< Sorry for the derailment Bill. >>

This thread was derailed about 4 hours ago.

tennesseebanker · August 11, 2009 12:57PM

I had a really good analogy on first in, first out, for you Bill. But I cant seem to tone it down enough for public viewing.

Isn't it about time for....

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