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Great Topps customer service, and some crazy luck

So about 2-3 months ago, I pulled a Michael Beasley Refractor out of a box of 08/09 Topps Chrome Basketball. The card had a horrible print line across the top third of the front. I sent the card in for replacement as I have done many times before.

A package arrived less than a week later. In the package was a base set Beasley RC.

I called customer service and they were very understanding. I was told to send the base set Beasley back in, and I would get a Refractor in return as well as a pack to cover my SH cost.

Well, the package arrived today. I get my nice, mint Beasley refractor and one pack as promised.

Here's the crazy luck part. In the pack was another Beasley refractor!! Are you kidding me??

Does anyone think that this was done on purpose or was this just the most insane coincidence possible?

PS: If it was done on purpose, I think they should have sent me a pack with an Auto.

Comments

  • nam812nam812 Posts: 10,601 ✭✭✭✭✭
    Glad to see that they stepped up and did the right thing for you.
  • calaban7calaban7 Posts: 3,040 ✭✭✭✭
    Sometimes you're the windshield , sometimes the bug.

    Glad it ended better that expected.image
    " In a time of universal deceit , telling the truth is a revolutionary act " --- George Orwell
  • Just wanted to have the last reply on 10 threads.
  • EAsportsEAsports Posts: 1,566 ✭✭✭


    << <i>Just wanted to have the last reply on 10 threads. >>



    That's a great idea. Hope I didn't mess that up.
    My LSU Autographs

    Only an idiot would have a message board signature.
  • billwaltonsbeardbillwaltonsbeard Posts: 3,748 ✭✭✭✭
    No one has an opinion on whether or not Topps knew the Beasley was in the pack they sent?

    I figure if a handfull of slimeballs can sell unopened packs on Ebay where they're guranteeing cards inside, that the Topps people might be able to know as well.
  • Wow first positive Topps basketball story I have heard in a while
    Topps customer service for basketball has gone down hill since they lost the nba license.
    They have been sending Spud Webb Topps Signature Autos, for many redemptions with much higher value.
    Looking for in PSA graded
    1. 75-76 Topps Keith/Jamaal Wilkes in Psa 8+
    2. 1971-72 Trio stickers PSA 8+
    3. BSKB 1977-78 topps psa 10

    Basketball Autos
    1992 Courtside Flashback
    Action Packed HOF Autos(need elvin hayes,both bill bradley,and the 1st bill walton)
    2001 and 2005 Greats of the Game
    UD=retro,epic,legends,legendary,generations and chronology
    2006 Topps Style 1952 Fan Favorites Autos #/10 (Refractor Autos)
    Press Pass Legends
  • halosfanhalosfan Posts: 2,644 ✭✭✭✭
    Topps' Redemption program has been horrific for me. I keep getting back garbage for the redemptions I send in. Not even close to matching value or even the same sport. GRRRRRR

    Glad you had better luck.
    Looking for a Glen Rice Inkredible and Alex Rodriguez cards
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