Burned by lelands ,whats my recourse?
Joewoowoo
Posts: 260
I Purchased a 8x10 autograph of Mickey Mantle on a photo of his Topps 1952 RC card. Well today I recieved it and it has 2 considerable dents in the photo pushing out from the back to the front of the photo. this MAJOR flaw was NOT disclosed in the auctions description and a couple of other small issues like the edges not being so good and scotch tape on the back of the photo. the item was labeled NM-MT and is far from it. Now according to the rules of the auction it does state that all sales are final and no returns for any resaon. Do I have any recourse what so ever? I feel like I been ripped off and mislead. what to do ?
Joe
Joe
640K ought to be enough for anyone.
-Bill Gates,1981
"With hurricanes,tornados, fires out of control, mud slides, flooding, severe thunderstorms tearing up the country from one end to another,& with the threat of bird flu and terrorist attacks,"Are we sure this is a good time to take God out of the Pledge of Allegiance?"" Jay Leno 2006
-Bill Gates,1981
"With hurricanes,tornados, fires out of control, mud slides, flooding, severe thunderstorms tearing up the country from one end to another,& with the threat of bird flu and terrorist attacks,"Are we sure this is a good time to take God out of the Pledge of Allegiance?"" Jay Leno 2006
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Comments
Go have an attorney type you up a nice pleasant form letter that they will go after them for a fraudulent listing. Do you have a copy of the Auction description? Bring that with you along with proof of you paying for said item.
Tabe
http://sportsfansnews.com/author/andy-fischer/
<< <i>If you paid with a credit card, you're in good shape. Talk to Leland's first, then your CC company if Leland's won't refund... >>
Leland's doesn't accept CC payments...
Doug
<< <i>
<< <i>If you paid with a credit card, you're in good shape. Talk to Leland's first, then your CC company if Leland's won't refund... >>
Leland's doesn't accept CC payments...
Doug >>
And now we know why.
Minnie Minoso Master and Basic
1967 Topps PSA 8+
1960's Topps run Mega Set
"For me, playing baseball has been like a war and I was defending the uniform I wore, Every time I put on the uniform I respected it like the American flag. I wore it like I was representing every Latin country."--Minnie Minoso
About your only recourse is to add them to your list of auction houses to avoid. My list is getting pretty long.
Always looking for Topps Salesman Samples, pre '51 unopened packs, E90-2, E91a, N690 Kalamazoo Bats, and T204 Square Frame Ramly's
It seems like every single time you turn around , someone is trying to burn you .
You definitley have to stay completely aware .
Seems strange that it is OK for places like this to get away with what they do time after time , but if you were to walk into their office and crack their damn head open with a baseball bat, you're the bad guy .
So basically, they could have sent you anything and you would have to like it or lump it ?
No returns for any reason? Just seeing that I would have never done business with them .
I'd go with Mr.Carew29 suggested though, for starters .
Thank you for the post though, at least we have a heads up and know to watch more carefully .
<< <i>Seems strange that it is OK for places like this to get away with what they do time after time , but if you were to walk into their office and crack their damn head open with a baseball bat, you're the bad guy . >>
Hi Joe,
I am very disappointed to hear that. We stand behind our items and you may of course return it for a full refund. Please send the photo back to us via ground (or priority mail usps) with a signature required and I will mail a refund check out to you. Please email me the amount for your return shipping so I may add that to the refund check as well. As I said above, we stand behind our auctions and want you to be happy. Please let me know if there is anything else I can do for you, Joe. Thanks very much.
-Bill Gates,1981
"With hurricanes,tornados, fires out of control, mud slides, flooding, severe thunderstorms tearing up the country from one end to another,& with the threat of bird flu and terrorist attacks,"Are we sure this is a good time to take God out of the Pledge of Allegiance?"" Jay Leno 2006
<< <i>
Hi Joe,
I am very disappointed to hear that. We stand behind our items and you may of course return it for a full refund. Please send the photo back to us via ground (or priority mail usps) with a signature required and I will mail a refund check out to you. Please email me the amount for your return shipping so I may add that to the refund check as well. As I said above, we stand behind our auctions and want you to be happy. Please let me know if there is anything else I can do for you, Joe. Thanks very much. >>
how nice. that's gotta make you fel good!
And all this time you thought you would have a problem ?
I wonder why they hadn't contacted Mr. Griffins though about his situation ?
3 years !!
Is it possible Mr.griffins, that you waited too long to contact them ?
They acted pretty swiftly with Mr.Joewoowoo <Shrug >
Kills me to sell this...but its time....
16x20 mickey mantle photo 1952 topps
Tho they do have the policy: All sales are final. There will be no returns for any reason.
They also state in this paragraph:
FINAL BIDS AND SHIPPING
For items that cannot be shipped by UPS (i.e. too large) clients are responsible to make their own arrangements to have their pieces shipped from Lelands' offices. We will supply you with the names of at least two shippers that we have had good past dealings with. Lelands takes no responsibility for the use of these services. There will be no returns unless the piece(s) are not as described.
This piece is NOT as described and I think they take the return IMO.
mike
I don't care what any sellers policies are
If they mess up
they need to make good on their screwup
Why should the consumer suffer for their mistakes
<< <i>Is it possible Mr.griffins, that you waited too long to contact them ? >>
Absolutely not. I called within 5 minutes of opening the package, and sent emails as well. Mine was not an isolated case. It was a couple of years ago, and the people involved with Lelands now have gone on to other auction houses and ebay consignment sellers.
Always looking for Topps Salesman Samples, pre '51 unopened packs, E90-2, E91a, N690 Kalamazoo Bats, and T204 Square Frame Ramly's
<< <i>
<< <i>Is it possible Mr.griffins, that you waited too long to contact them ? >>
Absolutely not. I called within 5 minutes of opening the package, and sent emails as well. Mine was not an isolated case. It was a couple of years ago, and the people involved with Lelands now have gone on to other auction houses and ebay consignment sellers. >>
I didn't catch that question.
TNT - you can be sure that Griffins contacted them IMMEDIATELY - he's one of the true collectors here and on any forum he participates.
Most all of these auction houses do some pretty questionable stuff from time to time.
They're only happy if they get your money IMMEDIATELY - ship when CONVENIENT and receive NO calls from the buyers.
The origins of a lot of these companies - even tho they gross serious money - is not of the best pedigree - if ya get my drift.
I promise - you'll get a better - more professional response from Nabisco about the buck 2.98 box of cereal that you purchased than from these auction houses where you may have spent thousands of dollars.
Some of these guys who started these big businesses are slick as snot and others? Let's just say - ya can't put a white shirt on a pig.
mike
Collecting 1970s Topps baseball wax, rack and cello packs, as well as PCGS graded Half Cents, Large Cents, Two Cent pieces and Three Cent Silver pieces.