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Ebay Fraud / Customer Service

OSClabsOSClabs Posts: 358
in Trading Cards & Memorabilia Forum
Has anyone had this happen to them?

Ebay buyer with a new account (obviously bogus) purchases an item from my Ebay store. His registered address...

Registered address:
gbdfhgj fdhftgfjngh
gjmghk
fgnjghjkh
cjngkhjik 5534
Austria
(478) 47574756

Ebay customer service policy is to report the unpaid item after 7 days. Since I will not ship to Austria, I'm told to contact the buyer by email. I asked "what if the buyer purchased several or ALL of my store items?" and was told there was nothing that could be done but block the buyer (sure, after he nails me). I explained my concerns about fraud as an Ebay "customer" and the customer service represenatative not only raised his voice in defense but argued that ebay has the best security system. In essence, I was told that any jerk can open a new Ebay account with any real email account and as a seller, I could take it or leave it.

Auction Link

Anyone else deal with this?
Collecting Dallas Cowboys Rookies and Team Sets 1960-1989

Comments

  • rube26105rube26105 Posts: 10,225 ✭✭
    ive told em where to stick it more than once,an address something like that bid on one of mine not too long ago from canada,it was all jubbersih kinda like the one you have there,i did nothing, ebay booted it somehow, i was the only person it had ever bid on? if you want the gold powerseller # pm me, they might be a little more helpful
    randy
    p.s i just looked, he is not a registered user now, so he cant nail ya anyways,weird i had one on military with jibberish from canada, you get one on a card from austria!
  • OSClabsOSClabs Posts: 358
    rube, I just noticed he no longer registered. Maybe the customer service rep listend to my explanation about his fake address.

    Danny
    Collecting Dallas Cowboys Rookies and Team Sets 1960-1989
  • CDsNutsCDsNuts Posts: 10,092 ✭
    Who did you piss off Danny?
  • OSClabsOSClabs Posts: 358

    image

    Lee,

    In this hobby, the list could be long!

    Collecting Dallas Cowboys Rookies and Team Sets 1960-1989
  • CDsNutsCDsNuts Posts: 10,092 ✭
    Well, maybe if you left some high grade Cowboys for the rest of the collectors, people from Austria wouldn't get so pissed at you. I love the fact that he bought an $8 card. Way to mildly inconvenience you.
  • OSClabsOSClabs Posts: 358

    yeah, these Cowboys collectors are like rabid bears... maybe I should collect 49ers! lmao!

    Collecting Dallas Cowboys Rookies and Team Sets 1960-1989
  • PubliusPublius Posts: 1,306 ✭✭
    Im lucky, no one collects Seahawk stuff. image

    joe
    My Steve Largent Master Set
  • lawnmowermanlawnmowerman Posts: 19,477 ✭✭✭✭


    << <i>Im lucky, no one collects Seahawk stuff. image
    >>



    Who??

    1994 Pro Line Live

    TheDallasCowboyBackfieldProject

  • rise2itrise2it Posts: 160

    You shouldn't use 'ebay' and 'customer service' in the same sentence.

    Using 'ebay' and 'fraud', however, is acceptable.

    :-)

    --------

    It's a shame that eBay/Paypal can't see how much more successful they COULD be if they actually acted like they cared about their customers, or attempted to do the right thing in situations, instead of choosing to damage trust further...

    Collecting my sports heroes, Roger Staubach and Kirby Puckett.
  • RipublicaninMassRipublicaninMass Posts: 10,051 ✭✭✭


    << <i>You shouldn't use 'ebay' and 'customer service' in the same sentence.
    ... >>




    kind of like "government organization"
  • LeiascardsLeiascards Posts: 3,233
    Its an easy fix, you can block bidders from countries you do not ship to from even bidding on your auctions. I believe that if they slip through those blocks you can file a UPI right away under unwelcome bidder.
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