Is it inappropriate to ask seller for feedback?

OSClabs · May 1, 2007 8:03AM

Ok, so I purcahsed 6 items costing me several hundred bucks. It's been a few weeks. I left positive feedback and have yet to receive any in return. Should I email the seller reminding them? This has happened a few times over the years and it's frustrating. I can overlook it when I spend a buck or two but several hundred is another story! grrrr.

Stone193 · May 1, 2007 8:09AM

OS

I have has sellers who took a month to leave FB - my guess is they do it once a month?

My take? Wait a bit longer - some sellers can be cranky about people emailing them for FB.

I think it's kind of sorry when they don't leave FB - it's amazing how they get disappointed if you don't leave it.

mike

edit: who is it? Big seller? B&E is very slow.

storm888 · May 1, 2007 8:12AM

FB is optional.

I would NEVER request FB from any buyer/seller.

Some large sellers leave FB in bulk, and may only
do so once a month.

I leave FB as soon as I receive FB from buyers. I leave
FB for sellers when I receive their items; such sellers
usually leave FB eventually.

fiveniner · May 1, 2007 8:20AM

I never ask for Feedback.I always leave feedback.

WinPitcher · May 1, 2007 8:46AM

No it is not.

Steve

themetalsign · May 1, 2007 11:42AM

I will always leave it and never ask for it. I feel it's rude and pushy.......

Ladder7 · May 1, 2007 11:44AM

Be careful what you ask for... You may just get it

Blackborder · May 1, 2007 11:45AM

<< <i>FB is optional.

I would NEVER request FB from any buyer/seller. >>

Agreed.

MorrellMan · May 1, 2007 11:53AM

I try to avoid tacky. If I'm happy with the deal, I leave feedback. What people say about me is none of my business.

rbdjr1 · May 1, 2007 11:58AM

After 30-60 days, (i.e., buying or selling!),

I'll send messages something like this:

"...I want to thank you for the nice card! I left you positive feedback for a smooth transaction. At your convenience, if you were happy with this transaction, like I was, maybe you can leave me positive feedback too? TIA Bob aka: rbdjr1..."

"...Just a quick note to say thanks for your payment! I left you positive feedback. I hope you enjoy the card I sent you? If you are satisfied with our transaction, positive feedback from you would be greatly appreciated! I offer 100% satisfaction, so if you have any problems whatsoever, I'd like to hear from you. Sincerely, Bob aka: rbdjr1..."

4 or 6 times a year, I go into my "feedback forum", and send out simular messages.

It works fine, usually, 50-75% of the missing feedbacks, are completed, with a friendly reminder. It seems that, both buyers and sellers, "just plain forget" sometimes.

I do not recall a single instance where a buyer or a seller objected to my friendly messages! Not even once!

rd

storm888 · May 1, 2007 12:05PM

"I do not recall a single instance where a buyer or a seller objected
to my friendly messages! Not even once!"

/////////////////////////////////////////////////////////////

There is no question that the practice is reasonable.

It is simply frowned on by most folks. Few folks would
EVER complain about it, but it just looks a little over the
top to many folks.

Some psycho sellers have been known to leave NEGs
after being "harassed" by buyers about leaving FB.
Obviously, I am not one of those sellers.

jmbkb4 · May 1, 2007 12:07PM

<< <i>No it is not.

Steve >>

Agreed. After 6 weeks, if I have shipped an item timely, posted feedback, and heard nothing from the buyer, I will send a polite message asking for feedback "at their convenience" and not sound pressured about it, but let them know it is appreciated.

The worst they can do is say -- "NO."

P.S. Actually, the worst they can do is post a psychotic retaliatory feedback, but the chances of this are so low, it is -- in my opinion -- negligible.

JoeBanzai · May 1, 2007 12:16PM

If done politely, I don't see a problem.

I did get a little miffed when I was asked to leave feedback when I had done so already and in a timely manner.

Be careful, lots of TOUCHY people out there.

JB

jmbkb4 · May 1, 2007 12:16PM

good point!! Nice is nice.

OSClabs · May 1, 2007 12:53PM

Ok all,

I appreciate the advice.

Thank you!

cardbender · May 1, 2007 1:30PM

Agree with all the above posts. Also feedback is like a compliment. When you have to ask for it, it's not worth receiving.

As a seller, I post feedback for buyers right after they pay in 99% of the transactions (I know Storm888 thinks this is a big mistake). In nine years of ebay selling I'm lacking over 2000 return feedbacks from buyers that I've left positive FB for. It just doesn't matter to me anymore. My opinion might be different if I were just starting out on ebay and was trying to establish my rep. online.

Hopefully the seller in your case will leave you pos. FB soon.

basestealer · May 1, 2007 6:32PM

I've got so much feedback I don't even know who has left it or who hasn't. Doesn't bother me at all. I don't like being asked to leave it, though, even though I understand newbies trying to get their first star might be impatient. What I've found is: Some people leave feedback and some people don't (they just collect it). Also, sometimes not leaving a positive is a psuedo negative. Be careful that you don't encourage the user to leave the red mark instead of nothing at all.

Estil · May 1, 2007 9:52PM

I believe a seller asking for feedback is about as tacky as a waiter/waitress asking for a tip. If the tip/feedback is truely deserved, the customer will leave it on their own. Always treat these as a privlege, not a right, and the customers will respect (and thus patronize) you more.

jradke4 · May 2, 2007 12:57AM

the worst was a seller that asked me to leave feedback and I hadnt even gotten the card yet. I emailed him back stating that it is my policy to leave feedback after I have gotten the item and that I leave feedback at about 99.9% rate.

Is it inappropriate to ask seller for feedback?

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