how long?

cravetopps · February 20, 2007 6:47AM

how long do you wait for either a buyer to use the ebay checkout system or receive payment for an item before filing a NP claim if you specify clearly in your product description the payment due date, e.g. 7 days after auction closes?

msassin · February 20, 2007 6:49AM

I expect payment in 10 days...after 14 days I send a follow up (probably 80% of what hadn't showed up in 10 days is there by the 14th)

cravetopps · February 20, 2007 6:58AM

next time I buy something from you, m, instead of the usual 3 minutes, I'll use up the 10 days, buddy.

storm888 · February 20, 2007 7:01AM

99% - in all categories - pay within 24-hours.

When payment is not made within 10-days, I send
a reminder. 14-days, another reminder.

After 3-weeks, if no contact is made, I send another
email. I would file a NPB sometime bewteen 21 and 30-days.

In the summer, I wait until close to a month to file, because
I have had numerous folks go on vacation and simply forget to
pay b4 they left.

Non-payment has never been a problem for me. PayPal
is the only payment method I accept on EBAY. Once I lure
a buyer off-EBAY, they can pay however they want to.

storm888 · February 20, 2007 7:03AM

"...instead of the usual 3 minutes,..."

//////////////////////////////////

That is how long it takes most of my buyers to pay.

grote15 · February 20, 2007 7:05AM

If you accept payments by mail, I'd wait 10 days before sending a reminder to account for transit via USPS. Not all buyers use checkout if they're going to mail payment, but if I don't receive any response to the 10-day reminder, I'd file an NPB after 14 days. Obviously, if the buyer has 500 positive feedbacks for prompt payment, I'd be more patient than if the buyer had a feedback of 2.

MarkJ · February 20, 2007 7:21AM

If I don't receive payment within the 7 days. I will forward my copy of the first invoice email (asking again when payment was mailed) to the buyer using my didtheyreadit.com This way I can tell if they have picked up their email.

Didtheyreadit.com lets me know when the buyer opens the email, and also if they read it or had the email opened for longer then 30 seconds.

If I don't get a reply to that email within 72 hrs. I will go ahead and file the Non payment claim.

I always email the buyer again, before filing the NPB.

grote15 · February 20, 2007 7:25AM

Didtheyreadit.com lets me know when the buyer opens the email, and also if they read it or had the email opened for longer then 30 seconds.

That service costs $50.00 a year, though, doesn't it? For me, personally, I don't care if the buyer reads my e-mail or not. If he/she doesn't respond to my 10-day reminder by the 14th day, I just file the NPB and move on.

MarkJ · February 20, 2007 7:32AM

That service costs $50.00 a year, though, doesn't it? For me, personally, I don't care if the buyer reads my e-mail or not. If he/she doesn't respond to my 10-day reminder by the 14th day, I just file the NPB and move on.

I got a deal several years ago and it's only 24.99 for my renewal fee.

I use it a lot for my job and it has saved me big time.

how long?

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