Help for our foreign darkside friend?

cacheman · January 11, 2007 3:38AM

A friend of mine from Europe just emailed me with this question:

A question: What is charge back ? A Buyer of mine, ceasars_XXXXX [sic] did not get his $175 coin sent at buyers risk without any recommendation (certification) and insurance as he chose himself. Probably lost in mail. Then he files a charge back with paypal claiming to get his money back. It might end up with me loosing coin and payment. Is that legal ??

Knock on wood, but I've never had a chargeback so I can't advise him. Who's to say the buyer didn't receive the coin and did the chargeback anyway.

What advice can you give me to send back to him. Thanks in advance!!! S

TwoKopeiki · January 11, 2007 3:49AM

It's a known scam and one of the reasons to insure all of your items. I am sorry to hear that happened to your friend, but PayPal will most likely go through with a charge-back, unless your friend can provide proof that he mailed the item (which he can't).

laurentyvan · January 11, 2007 4:02AM

If a coin I've sold is one I simply can't afford to lose, I always provide insurance at my cost if the buyer won't. It's never that much in relation to the selling price.

ziggy29 · January 11, 2007 4:04AM

<< <i>If a coin I've sold is one I simply can't afford to lose, I always provide insurance at my cost if the buyer won't. It's never that much in relation to the selling price.

>>

The simple solution is to simply require insurance AND build it into the cost of S&H.

For any coin I value at $50 or more, I always estimate what the coin should be worth and add that into the cost of shipping itself. Below $50 I'm willing to self-insure and assume the risk of being scammed; it hasn't happened yet which puts me ahead of paying insurance for small items so far.

Goober · January 11, 2007 4:22AM

I've seen cases where an individual received a coin and was still able to deny receiving it resulting in a chargeback from Pay Pal.
Pay Pal's SPP(Seller's Protection Policy), if read very closely, is very rigid. I've seen seller's provide Pay Pal with emails stating the individual was pleased with the item, just to get a chargeback because the item was now said to be broken. I had a chargeback for $900 and lost the item. It isn't fun. While many here on the boards defend Pay Pal thinking it's the cat's meow I'm one who had used it for years and will never use it again.

newsman · January 11, 2007 5:19AM

That buyer sells a lot of darkside coins on eBay. Check his auctions periodically to see if he puts the item up for sale.

cacheman · January 11, 2007 6:01AM

Just heard from the seller again...the guy finally received the coin and has removed the dispute from PayPal... This was all unnecessary had the buyer a little patience (yeah, the mail sucks sometimes) but mostly, had he believed in the ebay feedback of the seller (which is spotlessly excellent). Thanks for the advice!!!

TwoKopeiki · January 11, 2007 6:07AM

I'm glad it worked out for your friend and I hope he insures his mail in the future

Help for our foreign darkside friend?

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