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Anybody have a phone number for E-bay?
KLS23
Posts: 1,581
Hi,
Somebody has hijacked my E-bay id and hotmail e-mail account.....just checked and they listed a camcorder under my id. Anybody know how to get hold of them quickly? Thanks in advance.
Ken
Somebody has hijacked my E-bay id and hotmail e-mail account.....just checked and they listed a camcorder under my id. Anybody know how to get hold of them quickly? Thanks in advance.
Ken
0
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If you or anyone with authorized access to your account did not make this
change, please go to http://pages.ebay.com/help/basics/select-RS.html and
submit an email to Customer Support.
hope everything turns out well for you..
How did you get your e-mail back? I can't find anyway to contact Hotmail and whoever took my account changed all of the information so I can't access the account at all.
Ken
On the Options page, click Password under Your Information, and then follow the instructions on the page.
If you cannot access your account, send e-mail from another account to abuse@hotmail.com. In the Subject box, type PW Verification Info Enclosed with the following information so that we can both verify you as the account holder and reset your password:
Name
Member sign-in name
State, country, and zip code
Phone number
Year of birth
Approximate date you opened the account and the last date you successfully signed in
Your Internet service provider
To report e-mail containing harassment, threats, vulgarity, or pornography
Forward an unedited copy of the offending e-mail with all its attachments to abuse@hotmail.com.
To report impersonation
Forward the message that impersonates you, with full routing information, to abuse@hotmail.com, along with a statement denying any involvement with the message. If you don't have a copy of an e-mail message impersonating you, send a detailed explanation of why you think you're being impersonated.
To report a possible forged e-mail account
Hotmail sign-in names do not start with numbers. If you receive e-mail from a Hotmail address in which the first character is a number, the account has been forged and you should not respond to it. Please forward the complete message to abuse@hotmail.com.
Notes
A Hotmail employee will never ask you for your current password, either over the phone or by e-mail.
All Hotmail member information is confidential and can be released only under a subpoena or criminal search warrant.
That's awesome....thanks for the help!
Ken
Sorry to hear this has happened. I'll buy the camcorder and get his address if you want. (Not Really Buy It) But I think in this situation eBay would left the neg if it was left.
<< <i>Somebody has hijacked my E-bay id and hotmail e-mail account.....just checked and they listed a camcorder under my id. Anybody know how to get hold of them quickly? Thanks in advance. >>
Same thing happened to me, i wonder if it was the same person?? When went in to your email (after you got i back), what was the info that was in your personal folder??
Update - still have not gotten my hotmail account back or my e-bay account. Both Hotmail and E-bay are not reachable by phone on the weekend....so this guy picked the perfect time to take over my accounts. I keep supplying information to hotmail....but I guess they still don't have enough information to be sure that it is really my account and not somebody else's. Spoke to an E-bay rep on the phone and he said that someone would investigate the situation in the next 2-3 days. He also said that they would credit my account for any final value fees and eliminate any negative feedback related to the illegal listings.
Both of these companies have been fairly unresponsive thus far......
Ken
Here is the phone number courtesy of Lee (thematrix31)....thanks Lee!
ebay # 1-800-322-9266
Ken