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Grading process video

Anyone else see this video yet?

Thanks to Joe for putting it together and making it available to us. The grading room looked a lot different than I had imagined.

Only scary thing I saw was during the sealing process where the 56T Koufax (you can tell it's a reprint) was handled quite 'loosely'.

Link to watch video

Comments

  • packCollectorpackCollector Posts: 2,786 ✭✭✭
    the receiving is a little frightening. there doesn't seem to be a lot of space to open the box , remove the contents and verify the contents. looks like there could eisily be dropped card savers. it is nice to see the process though
  • mikeschmidtmikeschmidt Posts: 5,756 ✭✭✭
    seems like a lot of work for $5-$10 a card.

    Everyone but the graders have awesome offices. Wish mine looked like that.

    It did seem like there were a lot of fingers on the edges, etc. of the actual card. Hard to believe anything submitted could stay a 10 under such circumstances.

    Well done video, overall. (less focus on the actual grading than I would have liked to see - but Joe O. has personally talked to me about that before....)

    ~ms
    I am actively buying MIKE SCHMIDT gem mint baseball cards. Also looking for any 19th century cabinets of Philadephia Nationals. Please PM with additional details.
  • rw2winrw2win Posts: 557
    Ok I'm a moron. All I get is the audio???
  • Great video. Very interesting. I'm surprised at the bare hands........
  • CreeperKatCreeperKat Posts: 393 ✭✭
    I like the plane flying overhead in the beginning. When I go to PSA to pickup/dropoff cards, my daughter thinks the best part is waiting outside the offices, watching the planes land at John Wayne Airport. Neat video though.
    Looking for Los Angeles/California/Anaheim Angels in PSA 8 or better
  • wolfbearwolfbear Posts: 2,759 ✭✭✭

    rw2win - It played for me on Windows Media Player. Are you using a Mac ?
    Also, make sure you have your monitor turned on. image

    As for the video itself, I was thinking how can PSA charge so little for all this ?

    Pix of 'My Kids'

    "How about a little fire Scarecrow ?"
  • mudflap02mudflap02 Posts: 2,060 ✭✭


    << <i>As for the video itself, I was thinking how can PSA charge so little for all this ? >>



    Probably one of the main points they were trying to get across. It's hard for us to comprehend why it costs so much to grade a card, because we're on the outside looking in, and see it as 15-30 seconds, plus a piece of plastic, plus a little data entry = $8? It doesn't add up for us because we don't have to deal with it for 40 or 50 hours a week like they do, and still have to turn a profit on top of that.

    I also like how the feel of the video reminded me of ones I was forced to watch in 4th grade science class. Very informative though, and I liked being able to get a concrete feel for what the place is like instead of just seeing it as the big castle in the sky.

    Edited to fix unintentional swearing!
  • jrinckjrinck Posts: 1,321 ✭✭
    Awesome! I remember pleading for something like this a while back. Others did, too. I never doubted that PSA was run efficiently, but it is always nice to actually see what goes on.

    As for fingers touching cards, I did somewhat assume that they wore protective gloves. Perhaps there's a reason why not, though.

    And I still maintain to this day that an electronic grading system, in conjunction with human eyes, would be the absolute best way to accurately grade card and spot alterations. But let me deal with that patent since nobody else seems to want to! image
  • mikeschmidtmikeschmidt Posts: 5,756 ✭✭✭


    << <i>
    As for fingers touching cards, I did somewhat assume that they wore protective gloves. Perhaps there's a reason why not, though.
    >>



    There's often talk on the PCGS forums about coins coming back with fingerprints. As for the electronic grading - if you PM me, I'll copy you on something I wrote on this subject. Bad, bad idea methinks.
    I am actively buying MIKE SCHMIDT gem mint baseball cards. Also looking for any 19th century cabinets of Philadephia Nationals. Please PM with additional details.
  • achteyachtey Posts: 304 ✭✭✭
    I'm glad I finally got to see what they go through to grade a card. I like the fact that there were so many checkpoints to assure that there are as little errors as possible. Of course there will be one every once in awhile because no one's perfect but I really like that. Great video PSA.

    Josh
    The world meets no one half way. If you want it you have to go get it.
  • AknotAknot Posts: 1,196 ✭✭
    So do we label each card on the card saver or do they? I thought we did?

    So when the "boxes" come in one person goes and gets one box goes to their desk and records the cards. No wonder it takes so long.... image

    As for errors....With more people checking it how would a card get mislabeled? With more people "handling" the card more of a chance for a "physical" error.

    Course they call them "mechanical" errors. And will "trace" the cards path to find out what happened.
    image
  • CON40CON40 Posts: 1,324 ✭✭✭
    Man... I am bummed out here... I am on a Mac with Windows Media Player for OS9 and all I get is the audio too... no picture...

    Oh well, I guess the grading process will remain a mystery to me!
  • Reassuring to see the checks and balances involved in the grading process. Glad to see certain cards go to certain people.


    Thanks for the glimpse inside the grading process Joe.image
    Lawrence Taylor #1 Basic/Master
    1993 Pro Set Power All-Power-Defense Gold #1
  • ranchranch Posts: 341
    Joe Orlando looks so handsome in that video...image
  • mcastaldimcastaldi Posts: 1,202 ✭✭✭
    CON40> The biggest problem is you haven't moved to OSX yet. I mean your OS9 stuff isn't going to stop working or anything, but any new software is requiring OSX - usually at least 10.2 or higher. MS Office, iPods, any current piece of design software, etc all demands OSX now. Time does fly, but OSX has been a live shipping product for three years now.

    The OS9 version of Windows Media Player is very old - and even when it was new was a horrible product. Most of the helper applications (Acrobat Reader, Stuffit, Windows Media Player, RealPlayer, etc) either haven't been updated in a LONG time, or will never see another update.

    I played the video on my PowerBook G4 with the current version of Windows Media Player and it stopped about 1:45 into the video. I think this has more to do with the particular Airport wireless network that I'm on right now. I'll try it at home and see if I have any problem there. I also have a decent Windows XP machine at home to try it on.

    Mike
    Apple Certified Help Desk Specialist (10.3)
    So full of action, my name should be a verb.
  • JonBJonB Posts: 495
    naw, the biggest problem is that you are running a mac, thats all there is to it image
  • CON40CON40 Posts: 1,324 ✭✭✭
    Mike;
    Your my kinda guy! A real Mac geek! I am running OSX Panther, but my ancient WMP software is OS9... is there an OSX version out there I can get my hands on? Quick Time won't recognoze the file and I don't use Real Player.
  • rw2winrw2win Posts: 557
    Not using a mac, got it now!
  • DhjacksDhjacks Posts: 343 ✭✭


    << <i>Reassuring to see the checks and balances involved in the grading process. Glad to see certain cards go to certain people. >>



    Did I miss that?

    Anyhow, I really appreciated the opportunity to see the process.
    Working on 1969 through 1975 Basketball.
  • CON40CON40 Posts: 1,324 ✭✭✭
    naw, the biggest problem is that you are running a mac, thats all there is to it

    JonB;
    Pardon me if I prefer operating the Rolls Royce of computers whilst the unwashed masses are operating Yugos! image
  • mcastaldimcastaldi Posts: 1,202 ✭✭✭
    JonB> Well. . .if you mean using a Unix operating system that is both more secure and easier to use than any Microsoft-produced operating system to be a problem, then yeah. . .using a Mac is a problem. If the absence of regularly-discovered gaping security flaws is a problem, then the Mac has problems. There's almost nothing a Windows machine can do that I can't do on my OSX-equipped Mac. Games are about it.
    FWIW. . .about twice a year I build a new Windows XP-equipped box for myself.

    Con40> Go to www.versiontracker.com Make sure you select the "MacOSX" tab. In the search field, type in "windows media player". It will take you through the download. The current version for OSX is 9.0.

    Mike
    So full of action, my name should be a verb.
  • very nice video Joe.
    hockeybonkers@yahoo.ca
  • JonBJonB Posts: 495
    each to their own CON40
  • mrc32mrc32 Posts: 604
    Looks like a lot of sticky fingers in the video.

    Thoughts:
    I figured that they would use gloves in the handling of cards.
    What happened to multiple people checking the card for the appropriate grade????
  • Very funky music image

  • Hello All,

    I really appreciate the kind words and support.

    A couple of quick things...

    Obviously, we could have made the video much, much longer but then the video would be too long to keep the attention of most. The director and editor actually felt the video was still too long even after we cut it down. We do have the extended version of text available for those who would like a slightly more detailed explanation of the process - the text is more detailed in the grading area in particular.

    We just wanted to provide some insight into the process - especially for those who are new to grading. I know, as a former PSA customer, how tough it can be for some to send cards through the mail for the first time or to send cards off for grading for the first time - it's scary when you love your cards so much. I was terrified! I hope the video will help make new customers more comfortable with the process and with our company.

    After 13 years, there are still a lot of cards and collectors out there that are new to grading.

    One more thing - gloves have never been part of the process. There really is no advantge in using gloves when it comes to the handling of cards. It would actually make it harder to handle the cards and the card savers - the gloves, in a sense, get in the way of grip, etc. That has been our experience after many years in business.

    Oh well, back to the National - please stop by and say hello if you are in town!

    Take care,

    Joe Orlando
    PSA President
    Joe Orlando
    CEO, Collectors Universe, Inc.
  • highendhighend Posts: 534
    VERY COOL VIDEO!! the process is nothing like i had envisioned. i had pictured the grading room as a pristine operating room type setting....and yes i was surprised as well that the graders weren't wearing gloves. thanks to PSA for the insight.
  • ctsoxfanctsoxfan Posts: 6,246 ✭✭
    Very nice job on the video...it answers a lot of common questions about the course of travel a card takes through PSA. Thanks, Joe.
    image
  • ScumbiScumbi Posts: 268
    I can't load the damn thing. Can someone tell me who played Joe Orlando? Someone told me Laurence Fishburne, but I think the guy was fooling with me.

    Actually, nice work.

    Can't wait for the sequel, Keeping Crabs Out of Your PSA Slabs.

    Best,

    S.
  • mudflap02mudflap02 Posts: 2,060 ✭✭
    Or the A&E Biography of Benny, the guy that runs the slabbing machine - "The Spastic with the Plastic"
  • i think scott peterson played the part of joe.

    all kidding aside, i really appreciated the video and look forward to more of these "info-videos" i would really have liked to see more on the actual grading process.

  • Joe O,

    Thanks for the video. In my mind I never pictured the grading process that way. VERY informative. After talking with you in Chicago and seeing this video, it's nice to see PSA listening to their customers and making the effort to keep them informed and educated about the hobby we all love.

    Keep up the good work! I congratulate you and your team.

    Thanks,

    Glen
    image
  • Aside from the music, I also liked the dimly-lit (except for the desks) grading room. It made it appear very clinical.

    I too would like to see or read a little more about the graders procedures. Ive always wondered if there were templates for size or how that works.

    Anyway, it was an entertaining video that I need to look at again with a larger picture.
  • phreakydancinphreakydancin Posts: 1,691 ✭✭
    Great video overall!

    I have to say, though, that I cringed at the speed with which the slabber slid the card into the bottom of the holder before putting the top on. It seemed very haphazard, without much regard for the integrity of the corners and bottom surface.

    Of course, if I slabbed hundreds of cards every day, I'd probably be doing it pretty fast too...
  • MantlefanMantlefan Posts: 1,079 ✭✭
    I am truly shocked at the laxity of the grading process. I expected the graders to be appropriately attired.image

    image
    Frank

    Always looking for 1957 Topps BB in PSA 9!
  • SDavidSDavid Posts: 1,584 ✭✭
    One thing I was hoping to see was an indication of how orders are divided up among the graders.

    If I send in 1000 cards, are the cards dispersed among different graders? What if I send in 10 cards? If larger orders are divided up among more graders (versus having them all graded by one grader or one pair of graders if they're scored twice), what's the cutoff point? I'd like to know that to help plan future submissions since I'd prefer having as wide an assortment of graders as possible on each submission.
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