Sorry PCGS, but you've lost a repeat customer
Being fairly new to PCGS, only since the first of the year, I thought I'd help out our host and order some supplies through the PCGS store. Since I was leaving on the 19th, I ordered 2 packets of Mylar 2 1/2" flips and a roll of stickers through the PCGS store on the 4th so I could put together a submission and have it gone before the 19th. I was kind of surprised that 5 oz of stuff cost $13.00 to get mailed, but figured what the hell, I needed the flips so would just go with the flow.
Well, here it is the 17th, and even if I get them tomorrow, won't have time to put the submission together before I leave with all the other stuff I need to do. From now on, will just order off of eBay and get what I need in 4 days.
Extremely disappointed with the service! The Coved excuse is wearing mighty thin when it only takes about 20 minutes to put the package together, create a mailing label and post the package! Since to get a tracking number, I have to call customer service, wait on the phone for about an Hour and then I can track it, again, the hassle just isn't worth it.