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Cosetta is great!

pandrewspandrews Posts: 7,598 ✭✭✭
in PSA Set Registry Forum
.. she just sent me a list of 5 cards that i've been waiting to add to my player registry set.. that will make a nice % jump!
·p_A·

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    bengineno9bengineno9 Posts: 597
    Cosetta is awesome. I hope she isn't annoyed by my numerous emails to add more cards to my Ozzie master set. Just got an email from her about a change of card on my set that i requested. Great customer service! Thanks Ben


    image
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    marinermariner Posts: 2,580 ✭✭✭✭
    I agree that Cosetta is great to work with as well as BJ and Gayle.
    Don

    Collect primarily 1959-1963 Topps Baseball
    set registry id Don Johnson Collection
    ebay id truecollector14
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    BasiloneBasilone Posts: 2,492 ✭✭

    They are all wonderful. The really do a great job.
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    GriffinsGriffins Posts: 6,076 ✭✭✭
    Cosetta is amazing- can you imagine how much crap she puts up with, and always is unbelievably pleasant and patient.
    I'm just sorry she's not in charge of customer service- or better yet the head grader!

    Always looking for Topps Salesman Samples, pre '51 unopened packs, E90-2, E91a, N690 Kalamazoo Bats, and T204 Square Frame Ramly's

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    VarghaVargha Posts: 2,392 ✭✭
    She's the bomb -- a sweetheart and a darned effective worker as well.
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    KING KELLOGGKING KELLOGG Posts: 1,157 ✭✭
    I echo all the comments above...

    Cosetta, Gayle, BJ, and all the rest of the Registry team are just SUPER!!!


    My best to them!!!


    Larry
    I LOVE FANCY CURRENCY, pretty girls, Disney Dollars, pretty girls, MPC's, ..did I mention pretty girls???

    email....emards4457@msn.com


    CHEERS!!
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    VMFA115VMFA115 Posts: 176
    A class act sums it up.
    Dave C.
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    CubfanCubfan Posts: 1,545
    I will chime in with serious appreciation as well. I had lost some of my free registry 75%+ grading codes and wrote to Cosetta. I sent the letter during the evening and the reply was there when I woke up. Just outstanding.


    Keith
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    mikeschmidtmikeschmidt Posts: 5,756 ✭✭✭
    PSA's crew of Cosetta, BJ and Gayle are the best in the biz. Even the forgotten stars of yesteryear - like Charlie, are still missed.
    I am actively buying MIKE SCHMIDT gem mint baseball cards. Also looking for any 19th century cabinets of Philadephia Nationals. Please PM with additional details.
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    marinermariner Posts: 2,580 ✭✭✭✭
    I will chime in with serious appreciation as well. I had lost some of my free registry 75%+ grading codes and wrote to Cosetta. I sent the letter during the evening and the reply was there when I woke up. Just outstanding.

    << <i>Text >>



    On some occasions, I noticed my cards were updated at night or Sat/Sun or I would recieve a response from one of them at night or on the weekend. I wondered about that, so when I visited with BJ at the National, she told me they work from home. That explains the great service at unexpected hours and what a sweet deal for them to be able to work from home!
    Don

    Collect primarily 1959-1963 Topps Baseball
    set registry id Don Johnson Collection
    ebay id truecollector14
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    marinermariner Posts: 2,580 ✭✭✭✭
    I screwed up.... I meant to put the first part of my last post in quotes.
    Don

    Collect primarily 1959-1963 Topps Baseball
    set registry id Don Johnson Collection
    ebay id truecollector14
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    CubfanCubfan Posts: 1,545
    Don - I thought that first part sounded good image.
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    EdsBaseballCardsEdsBaseballCards Posts: 32 ✭
    I must put my 2 cents in on Cosetta. She is absolutely AWESOME!!!! One of the most pleasant and competant people i have ever come across. THANK YOU
    For PSA Graded 1950-1980's Baseball Cards please visit www.EdsBaseballCards.com
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    theplasticmantheplasticman Posts: 333
    Very pleasant, excellent service. I appreciate her and BJ for sure.
    Eddie Murray, Will Clark and Darin Erstad collector, check my wantlists for what I need.
    http://www.clark22murray33.com
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    marzmarz Posts: 1,601
    yes, very helpful to the registry craze!
    live each day like it's your last but don't count on it!
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    marzmarz Posts: 1,601
    And Uncle Zardozzz
    live each day like it's your last but don't count on it!
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    hench1hench1 Posts: 116 ✭
    Cosetta is friendly, courteous, efficient, professional and pleasant to deal with. PSA would be better served if her attitude was the standard for customer service for the entire company.
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    GriffinsGriffins Posts: 6,076 ✭✭✭
    <<Cosetta is friendly, courteous, efficient, professional and pleasant to deal with. PSA would be better served if her attitude was the standard for customer service for the entire company.>>>

    I thought Jerry's post bears repeating, on the distant chance it would be heard in the right places.

    Always looking for Topps Salesman Samples, pre '51 unopened packs, E90-2, E91a, N690 Kalamazoo Bats, and T204 Square Frame Ramly's

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    gregm13gregm13 Posts: 5,798 ✭✭✭
    I sent an e-mail yesterday (Sunday Aug. 8th) asking that she remove a card from my 1959 set and asking how to revise set weightings. She responded within an HOUR (yes - on Sunday) and my set was updated right afterwards. Talk about dedicated.

    Joe - if you're reading this - this lady deserves a raise!!

    Regards,

    Greg M.
    Collecting vintage auto'd fb cards and Dan Marino cards!!

    References:
    Onlychild, Ahmanfan, fabfrank, wufdude, jradke, Reese, Jasp, thenavarro
    E-Bay id: greg_n_meg
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    onegauchoonegaucho Posts: 650 ✭
    I second the last comment.
    I had an issue I reported on Friday afternoon with my set registry and she responded on a Saturday!

    I sent back a reply with a follow up question that afternoon and she wrote back to me right away and cleared things up!
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