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Stack's Bowers - User Feedback Survey
Stuart
Posts: 9,761 ✭✭✭✭✭
I just received the following Stack's Bowers User Feedback Survey, and thought that this may be a good way for forum members to provide them with feedback on our experience using their internet web site (positive or negative)...
On behalf of Stack’s Bowers Galleries, thank you for participating in our August 2014 Official Auction of the ANA World’s Fair of Money. Our appreciation for clients like you who participated in this sale is extraordinary. Thanks to your involvement, we were able to carry out an impressive sale that realized nearly $30 million!
One of our goals here at Stack’s Bowers Galleries is to maintain our legacy of unsurpassed customer service. In an attempt to ensure that we continue to provide you with the utmost attention and care, we ask that you reflect on your experience at our August 2014 Official Auction of the ANA World’s Fair of Money. Please take a moment and respond to the questionnaire below by simply responding to this email.
We would like to thank you in advance for your valuable time and input. By answering our questions, we can become effective at targeting areas of attention and improve your next auction experience. If you have any questions or concerns, please do not hesitate to contact us at 800.458.4646. As always, we appreciate that you have chosen Stack’s Bowers Galleries for you numismatic auction needs and we look forward to providing you with continued excellent service.
1. Did you find the bidding process easy and efficient?
2. Did you have any questions or issues, and if so, did you receive prompt and courteous service?
3. Were you satisfied with the bidding experience and customer service provided?
4. Did your purchase arrive in a timely matter?
5. Is there anything we can do to improve and make your next bidding experience more satisfying?
6. Will you bid with us again?
Sincerely,
Brian Kendrella
President
Stack’s Bowers Galleries
Spectrum Group International
West Coast Office: 1063 McGaw, Suite 100, Irvine, CA 92614 • T: 800.458.4646 | 949.253.0916
East Coast Office: 123 West 57th Street, New York, NY 10019 • T: 800.566.2580 | 212.582.2580
Email: info@stacksbowers.com • Website: StacksBowers.com
On behalf of Stack’s Bowers Galleries, thank you for participating in our August 2014 Official Auction of the ANA World’s Fair of Money. Our appreciation for clients like you who participated in this sale is extraordinary. Thanks to your involvement, we were able to carry out an impressive sale that realized nearly $30 million!
One of our goals here at Stack’s Bowers Galleries is to maintain our legacy of unsurpassed customer service. In an attempt to ensure that we continue to provide you with the utmost attention and care, we ask that you reflect on your experience at our August 2014 Official Auction of the ANA World’s Fair of Money. Please take a moment and respond to the questionnaire below by simply responding to this email.
We would like to thank you in advance for your valuable time and input. By answering our questions, we can become effective at targeting areas of attention and improve your next auction experience. If you have any questions or concerns, please do not hesitate to contact us at 800.458.4646. As always, we appreciate that you have chosen Stack’s Bowers Galleries for you numismatic auction needs and we look forward to providing you with continued excellent service.
1. Did you find the bidding process easy and efficient?
2. Did you have any questions or issues, and if so, did you receive prompt and courteous service?
3. Were you satisfied with the bidding experience and customer service provided?
4. Did your purchase arrive in a timely matter?
5. Is there anything we can do to improve and make your next bidding experience more satisfying?
6. Will you bid with us again?
Sincerely,
Brian Kendrella
President
Stack’s Bowers Galleries
Spectrum Group International
West Coast Office: 1063 McGaw, Suite 100, Irvine, CA 92614 • T: 800.458.4646 | 949.253.0916
East Coast Office: 123 West 57th Street, New York, NY 10019 • T: 800.566.2580 | 212.582.2580
Email: info@stacksbowers.com • Website: StacksBowers.com
Stuart
Collect 18th & 19th Century US Type Coins, Silver Dollars, $20 Gold Double Eagles and World Crowns & Talers with High Eye Appeal
"Luck is what happens when Preparation meets Opportunity"
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