OT(question about ebay feedback. What would you guys do?

BBN · May 3, 2004 2:38AM

I sold and item a coule of weeks ago and the guy emailed me saying he received the item. He then asked me to leave him positive feedback and then afterwards he'll do the same. I've learned the hard way not to leave po. feedback first. Do you think he may be wanting to drop a negative on me, but he wants me cleared out of his way first? He only has an ebay rating of 48.

lathmach · May 3, 2004 2:47AM

You got paid. Give him Pos feedback.

Ray

BBN · May 3, 2004 3:01AM

Can't do it. I learned the hard way that there are some people out there that would rather leave negative feedback than resolve the issue. Besides, It's bad enough for people to beg for feedback, but to beg for feedback and then saying he'll return the favor ONLY after I have is pathetic.

EvilMCT · May 3, 2004 3:17AM

There has to be some trust somewhere for the system to work. How does he know that you aren't going to give him negative feedback if he post first? He may be begging for feedback since he has such a low rating right now. I remember when I was new to eBay and was blocked from bidding on something I wanted only because I was new. If he's asking for feedback and you don't give it, he may wait until the last minute and neg you anyway.

Ken

Russ · May 3, 2004 3:20AM

<< then saying he'll return the favor ONLY after I have is pathetic >>

Anybody else see the irony in that statement?

Russ, NCNE

MadMonk · May 3, 2004 3:25AM

I don't worry about it. If I can sleep at night, that's all that matters.

nccoin · May 3, 2004 3:27AM

You must have some reason for worrying about a neg being left. If the coin was sold as described with nothing hidden, then you should have nothing to worry about.

XpipedreamR · May 3, 2004 3:28AM

<< Can't do it. I learned the hard way that there are some people out there that would rather leave negative feedback than resolve the issue. Besides, It's bad enough for people to beg for feedback, but to beg for feedback and then saying he'll return the favor ONLY after I have is pathetic. >>

I thought that the deal was fine for both of you. So what is the issue... that feedback hasn't been left? This issue can only be resolved by leaving feedback. I'm reminded of my icon chasing her tail.

Maybe you two could agree to get on the phone, and coordinate the mutual leaving of feedback, so you both hit the enter key simultaneously. Or perhaps the courts could appoint a trustee feedback-leaver

MICHAELDIXON · May 3, 2004 3:32AM

I try to leave positive feedback on the day I ship the coin. To me, it is unfair to hold the buyer hostage until he leaves you a positive. Go ahead and leave him the positive feedback and forget about him. When I am the buyer, I expect a positive feedback when I pay, NOT after I leave the seller feedback.

BBN · May 3, 2004 3:36AM

<< 

<< then saying he'll return the favor ONLY after I have is pathetic >>

Anybody else see the irony in that statement?

Russ, NCNE >>

True, but I'm not begging for feedback. It wasn't a coin and he said he was pleased with the auction. Maybe I should, but I find it strange that he reminds me to leave positive feedback, but he will AFTER I have.

Russ · May 3, 2004 3:37AM

<< When I am the buyer, I expect a positive feedback when I pay, NOT after I leave the seller feedback. >>

When I'm the buyer I leave positive feedback after the seller does, or when hell freezes over. Whichever comes first.

Russ, NCNE

K6AZ · May 3, 2004 3:46AM

Look at his feedback profile, then click on the left for others link. Since he has a feedback of 48, his habits should show, has he bombed a lot of sellers with negatives? If he hasn't, and did say he was satisified, I would leave feedback for him. If he had a rating of under 10, I would have a different opinion since I went through an eBay bombing campaign last year.

66Tbird · May 3, 2004 3:57AM

I seem to get this kind of thing a lot-

" I'd like to leave positive feedback for you but I do not feel it is appropriate for a buyer to leave feedback first.

If I see positive feedback, I'll leave it for you."

If I feel the buyer states that he is happy with the item through his emails to me then I will go ahead and leave feedback first. That way at least I have a copy of it. Maybe that will not do any good but at least I have the feeling he's happy and just needs to have his power trip fix. Most of the time I never receive the promised feedback.

If they gave no indication of a good transaction then its history and I move on leaving nothing.

One thing ebay has done for me is change the way I deal with people in a way I've never done before. The ratio of good to bad is changing.

Dave99B · May 3, 2004 4:02AM

Leave him positive feedback. He clearly deserves it. If he negs you (which I doubt)...oh well....

Dave

nOoBiEeE · May 3, 2004 4:20AM

Not sure if you are telling the whole story but he DID pay you and that's that. Leave Positive feedback for him/her and go on with your life. If he neg's you, you have his emails saved and you can continue on with removing the neg feedback.

rottnrog · May 3, 2004 4:28AM

I always leave positive feedback as soon as I get paid (if by PayPal or money order). The buyer has kept up his end of the bargain and deserves it!!! If a seller don't believe that then I would question their honesty!!!!

When I buy I don't leave positive feedback till AFTER the seller has. If he (or she) doesn't leave feedback then I don't either!!!

I have been thinking about neutraling sellers who don't leave feedback.

K6AZ · May 3, 2004 4:56AM

Someone posted what can happen when you leave feedback upon payment over on the eBay feedback board. I tend to agree that if this guy doesn't have a history of bombing sellers, he should leave feedback.

What can happen when you leave feedback upon payment:

#1 Buyer pays instantly with Paypal. Great! Fast payment, so you give them positive feedback and ship. 2 days later the buyer decides it's taking too long and you get a notice from Paypal that they are attempting a chargeback.

#2 Buyer paid by check. You wait a couple weeks for the check to clear, leave positive feedback and ship. Oops, the check ends up bouncing a few days later.

#3 You put clear shipping/handling costs in your TOS and it seems reasonable at the time so they bid and win. Quick pay - you give quick feedback and ship. Buyer gets the package and sees the $3.85 postage label when you had the nerve to charge them $4.85. Buyer thinks "how dare they charge me a whole dollar for handling!" Gives you a neg.

#4 Quick pay - quick feedback. Buyer gets the item and something is wrong with it. It's broken even though you stated any flaws, it doesn't fit even though you gave all measurements. Instead of contacting you to see what can be done, they give you a neg instead.

#5 Buyer gets the item and realizes it's not worth the amount they paid for it, even though THEY decided what to bid. Typical buyer's remorse. Contacts you and demands they refund some money to make it fair. Threatens to give you a neg if you don't comply. After all, they already have their own positive safely out of the way so they don't need to worry about what YOU think.

#6 Buyer gets the item and says it doesn't work. You tell them to return it for a refund so they do. Then you realize it's not the right item. They had the same item that was no good and figured they could buy yours and send their broken one back to you.

#7 Item arrives broken, and even though insurance was purchased the buyer thinks it's too much of a hassle to cooperate with the insurance claim and just wants their money back from you NOW. You can explain the process until you're blue in the face, but they don't want to hear it. Even if the package was drop kicked off the UPS plane they see it as your fault and that's that.

#8 Your foreign buyer doesn't grasp the concept that distance equals time. Negs you for non delivery after one week.

rottnrog · May 3, 2004 5:13AM

I still say that once payment is recieved and cleared in case of check( which I state in my auctions "delays shipping 10 business days) positive feedback should be left.

If seller is not happy with coin you work something out with them. I state in a note with all coins I send out "If for ANY reason you are not happy with your purchase PLEASE let me know"

I have yet to get a neg!!

K6AZ · May 3, 2004 5:30AM

Ebay smear campaign

Pay close attention to hunterguy and geraldazz feedback. The auctions are all there too, and will be as long as I am kicking.

stman · May 3, 2004 5:36AM

This belongs in the ebay wannabe dealer feedback, big business mans forum.

Russ · May 3, 2004 5:44AM

<< This belongs in the ebay wannabe dealer feedback, big business mans forum. >>

The Registry Forum?

Russ, NCNE

ddink · May 3, 2004 5:50AM

People don't just bid on items with the sole intent to neg a great seller. As long as the transaction was amicable, why not leave feedback? Now if you were late shipping the item, etc., I could see that you might be concerned. But people don't neg a great seller just for fun.

K6AZ · May 3, 2004 5:57AM

Read the link I posted above.

BBN · May 3, 2004 6:13AM

Here's the reason why I have problem with just giving instant feedback. I had a buyer that wasn't happy with something about a month ago. I told him to send the item back and I'll refund his money for the cost of the auction. He then responded back saying that he not only wanted his money back, but wanted the money he paid to me to cover shipping and also reimburse him shipping the item back. I said no way. Cost of the auction only. He then negs me saying I never responded to his emails and he had the item listed for auction that same night. Had he not received his feedback I may have had a little more leverage in the situation and maybe we could've worked something out besides him wanting me to pay for the whole thing (shipping and all). As far as people here questoning me about not telling the whole story or generally questioning my handling of transactions I think my 560+ positives and only 2 negs speaks volumes about my creadibility as an ebayer.

shmort6552 · May 3, 2004 6:53AM

2 cents from north of the border. I haven't been a seller, probably never will be. Maybe I'm getting soft but I actually note the time an auction ends. I think the longest I took to pay from the end of an auction (except a money order) was 20 minutes. Yes, its nice to get the positive feedback and yes, I do note a sellers feedback but almost all are over 99%. You gotta realize that you can't keep everyone happy. Some people are going to whine and complain no matter what. From a buyers point of view, 1 or 2 negs isn't going to matter.
Maybe a lobby of e-bay from the sellers and try and get the ability to remove feed-back you left. (up to 30 days or so)
If I gotta ask for feedback, I don't want it. (but I do have a long memory)

Russ · May 3, 2004 7:36AM

<< People don't just bid on items with the sole intent to neg a great seller. >>

They don't? One of my two negs was somebody who did precisely that. A POS troll forum member who registered an eBay handle the day of the auction, won it, never paid - and thus never received the coin - then negged me with a claim that he took the coin to "seven different dealers who said it was artificially toned".

Russ, NCNE

Dave99B · May 3, 2004 7:39AM

Question:

If the seller waits for the buyer to post, and the buyer waits for the seller to post.....well, you get the picture.

Houston, we have a problem....

Dave

BBN · May 3, 2004 8:56AM

No problem here. I could care less if I never get feedback for it.

ChrisL · May 3, 2004 9:28AM

ChrisL · May 3, 2004 9:34AM

What's the big deal? Leave him positive feedback. You both got the benefit of what you guys had bargained for. What a silly thread.

ksteelheader · May 3, 2004 9:43AM

What a silly thread. ...ChrisL
New Member
....Don't seem like a good way to get your feet wet over here....Ken

ChrisL · May 3, 2004 9:45AM

Thanks.

It is a silly thread though.

flyingcougar13 · May 3, 2004 10:21AM

I can see both sides, but the thing about a seller posting feedback right after receiving payment is that's all you can really say "fast payment". "lightning fast payment", or what ever. There has been no communication, you don't know if it was a great transaction, and you don't know if the buyer is a "5-star eBayer". All you know is that they paid quickly.

If I purchase an item, I leave feedback as soon as I have received it in it's as advertised state. If I am selling, I wait a few days after I know they received the item and leave them feedback assuming since I have not heard from them, all is well.

Punscoins · May 3, 2004 10:24AM

I would leave feedback first.

When I sell an item on eBay, I always Pos. the buyer right after payment.

He did his part of the transaction, and thats all you can ask for.

Aethelred · May 3, 2004 10:51AM

Lloyd, a member on the Darkside, gave the following advice which I think is sound:

"As a seller I'm telling you this (again again again) - NEVER leave feedback when the amount is paid - you're only half way through the transaction - don't forget your rating the buyer too. There's no God given right that they have to feedback in second place.

If I'm the customer I rate as soon as I like the coin whether or not they've feedbacked me. "

pontiacinf · May 3, 2004 10:55AM

ignore his email..seriously

rottnrog · May 3, 2004 10:55AM

<< 
If I'm the customer I rate as soon as I like the coin whether or not they've feedbacked me. >>

Guess we differ there. I NEVER leave feedback unless the seller has already left it for me!!

flaminio · May 3, 2004 11:00AM

<< No problem here. I could care less if I never get feedback for it. >>

Then why waste any more time with it? Clearly, you're not going to leave feedback first, and neither is he. Forget about the whole thing and move on.

08HALA20 · May 3, 2004 11:37AM

I have received a total of 1157 pos. feedback and have left a total of 1552.

That is a return feedback rate of 74%

Don't worry about him leaving feedback--you do what is right and leave him positive feedback.

I have 1 negative from a person I never traded with. This was in the old days when feedback wasn't auction related.

Remeber those days?

Rookie Joe

Still dancing

nolimitz · May 3, 2004 11:44AM

And then there are sellers who got there money and POS feed back to never respond. Like someone said my memory is long. The last 3 buys I made were from forum members who fit the above......

rottnrog · May 3, 2004 11:50AM

<< And then there are sellers who got there money and POS feed back to never respond. Like someone said my memory is long. The last 3 buys I made were from forum members who fit the above......

>>

Know that feeling, there are 2 forum members that never left me feedback either!!!

Dog97 · May 3, 2004 1:15PM

If he paid for & received the item then leave him good feedback.
If it was a smooth problem free deal then why is everybody scared to go first? Why do you sell on eBay? To make $$$ or worry about feedback?
My own feedback says I've received 436 but left 496 so not everybody I leave feedback for leaves it for me. Like I really give a shiat.

Dave99B · May 3, 2004 1:30PM

Flaminio - Good point! Your 1,000th post ta boot!

Dave

OT(question about ebay feedback. What would you guys do?

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