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Re: Ask Me Anything Session with Brett Charville January 1, 2019 10:00 AM PST - 12:30 PM PST
Yes, it's one of many techs being looked at in terms of holder improvements. (View Post)4 -
Re: Ask Me Anything Session with Brett Charville January 1, 2019 10:00 AM PST - 12:30 PM PST
GREAT question. You are welcome to submit high grade bulk coins in flips. I have identified that improving our guidelines for submissions like these need improving and we are working on it. (View Post)2 -
Re: Ask Me Anything Session with Brett Charville January 1, 2019 10:00 AM PST - 12:30 PM PST
1a on my to-do list is improving customer service and the entire outward facing customer experience at PCGS. This starts up front with having the President of PCGS be more accessible and having more … (View Post)9 -
Re: Ask Me Anything Session with Brett Charville January 1, 2019 10:00 AM PST - 12:30 PM PST
Hey John good question, but no plans on this in the immediate future. It's a great concept and we love the idea of making things easier and more cost effective for our submitters but we have found th… (View Post)3 -
Re: Ask Me Anything Session with Brett Charville January 1, 2019 10:00 AM PST - 12:30 PM PST
No plans to setup a special table or anything of that nature. If anyone feels that their coin would qualify for buyback via the PCGS Guarantee I’d recommend they submit the coins through the office a… (View Post)4