Why is Heritage's Feedback so bad on Ebay????

Comments

• notwilight Posts: 12,864 ✭✭✭

  September 24, 2007 1:42PM

  Heritage is an auctionhouse that doesn't bend it's business methods to meet the culture of ebay. Remember when you ordered things thru the mail and were happy to get them in 6 weeks? Now ebay buyers expect things out the next day. They expect immediate communication, and instant gratification. Heritage doesn't need ebay feedback to make a reputation. They're the only company I can think of who can effectively ignore the ebay feedback system.
  --Jerry

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• OKbustchaser Posts: 5,546 ✭✭✭✭✭

  September 24, 2007 1:42PM

  Because the only people who bid on a Heritage auction through ebay shouldn't be allowed near a computer.

  Just because I'm old doesn't mean I don't love to look at a pretty bust.

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• Bear Posts: 18,953 ✭✭✭

  September 24, 2007 2:28PM

  Us mentally feeble folks got
  
  feelings you know!

  There once was a place called
  Camelot

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• pontiacinf Posts: 8,915 ✭✭

  September 24, 2007 10:39PM

  
  
  << <i>Heritage is an auctionhouse that doesn't bend it's business methods to meet the culture of ebay. Remember when you ordered things thru the mail and were happy to get them in 6 weeks? Now ebay buyers expect things out the next day. They expect immediate communication, and instant gratification. Heritage doesn't need ebay feedback to make a reputation. They're the only company I can think of who can effectively ignore the ebay feedback system.
  --Jerry >>
  
  
  
  that about sums it up

  
  
  Go BIG or GO HOME. ©Bill

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• Connecticoin Posts: 13,109 ✭✭✭✭✭

  September 24, 2007 10:48PM

  
  
  << <i>Because the only people who bid on a Heritage auction through ebay shouldn't be allowed near a computer. >>
  
  
  
  They likely are not too savvy as well. You can save 5% if you bypass eBay and bid directly with Heritage.

  *For Sale on Numismy* *For Sale on Ebay*

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• OKbustchaser Posts: 5,546 ✭✭✭✭✭

  September 24, 2007 11:14PM

  
  
  << <i>
  
  << <i>Because the only people who bid on a Heritage auction through ebay shouldn't be allowed near a computer. >>
  
  
  
  They likely are not too savvy as well. You can save 5% if you bypass eBay and bid directly with Heritage. >>
  
  
  
  And that is why they should not be allowed use of a computer if they are unwilling (or unable) to read the rules of the auction.

  Just because I'm old doesn't mean I don't love to look at a pretty bust.

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• morganbarber Posts: 1,821 ✭✭✭

  September 24, 2007 11:22PM

  A while back I won a Heritage auction (not through Ebay) and an auction on Ebay within a few hours of each other. It did seem funny to me that the Ebay guy with 20-30 feedbacks could get me my coin in 30% of the time it took Heritage.

  I collect circulated U.S. silver

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• RBinTex Posts: 4,328 ✭

  September 24, 2007 11:32PM

  Because they are careless.

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• airplanenut Posts: 22,386 ✭✭✭✭✭

  September 24, 2007 11:37PM

  I think they also get a lot of negs for failure to deliver when the item shows an eBay winner, but the real winner was at the auction or at the Heritage site. If you're shown to be a winner, you can leave feedback; if you don't get the coin, even within the terms, you leave a neg.

  JK Coin Photography - eBay Consignments | High Quality Photos | LOW Prices | 20% of Consignment Proceeds Go to Pancreatic Cancer Research

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• nencoin Posts: 1,277 ✭✭✭✭

  September 25, 2007 4:01AM

  
  
  << <i>Heritage is an auctionhouse that doesn't bend it's business methods to meet the culture of ebay. Remember when you ordered things thru the mail and were happy to get them in 6 weeks? Now ebay buyers expect things out the next day. They expect immediate communication, and instant gratification. Heritage doesn't need ebay feedback to make a reputation. They're the only company I can think of who can effectively ignore the ebay feedback system.
  --Jerry >>
  
  
  
  Perfect answer to the question, in my opinion.
  
  (I'm not sure what their feedback rating is, since it wasn't stated in the original post, but 46 negatives may not be very many if they've got lots of positives.)

  Northeastcoin.com

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• Coxe Posts: 11,139 ✭

  September 25, 2007 4:53AM

  All of the above. Didn't know that point Jeremy made though. Would think Heritage would have demanded eBay Live purge those feedbacks and disable that ability to leave feedback going forward.
  
  Fundamentally, though, people who bid Heritage on eBay aren't the sharpest tacks in the box to begin with. Those influenced by their feedback, as other dull tacks, are summarily dismissable as relevant.

  Select Rarities -- DMPLs and VAMs
  NSDR - Life Member
  SSDC - Life Member
  ANA - Pay As I Go Member

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• IrishMike Posts: 7,737 ✭✭✭

  September 25, 2007 5:08AM

  Jeremy is correct when this subject came up in the past I looked at the negs and many of them were from ebay bidders who thought they won the auction when in fact they didn't.

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