What is WRONG at the PCGS variety attribution clubhouse?? UPDATED RESUBMISSION RESULTS 7/31/18
I have had way to many screw ups by PCGS in the past when it comes to them failing to properly attribute varieties.
But they suckered me in again with the Quarterly Special last quarter. Silly me.
How can it be that a coin that shows the exact same markers (in this case, die scratches) as portrayed on Variety Vista does not get attributed??
Yeah people make mistakes. But when they do and are shown that they goofed (ie. I send a coin that they failed to properly attribute to an variety expert such as James wiles and then RESUBMIT along with Wiles' letter attesting to the variety and only then does it get properly attributed by PCGS) should they not STAND UP and admit their mistake and refund the grading fees and attendant postage costs etc.?? that were incurred because they got it wrong the first time?
I know PCGS doesn't like to have these gripes aired publicly. But I have made plenty of phone calls to customer service and even sent PMs to the Prez, but nothing changes.
Very, very frustrating
And NGC is no better, I might add.