It's nice to see a Corporate Titan™ from Whitman holding true to his word……

Longacre

Literally seconds ago, I was handed a letter by my secretary (I have to give this lady a raise, because now it was twice today that she got out of her chair and brought something to me).

If you recall, the other day I was lamenting the fact that a big corporate conglomerate (Whitman Publishing) took away my beloved score lines in their new Gold Dollars book. Here is the thread for reference: Score lines.

In that thread, a BIG Corporate Titan said that he would put a score line in the mail for me. I assumed that one of his minions would write some form letter (if at all), saying that their customer service center, no doubt in Dalian, would be "looking into the problem". Imagine my surprise, when I received not only an old-fashioned letter by post, but one that was not typed by some expensive secretary, but personally penned by Dentuck himself!! And included in the envelope, yes, was a score line (it's a little hard to see, but the page is bent to form a score line).

Attached below a copy of the letter. Let's all revel in this amazing bit of numismatic ephemera.

adamlaneus

I'm amazed that they went to this trouble and didn't also send you a bottle of whine to go along with it.


[edit] Oh, yeah, the smiley face.

BECOKA

Still not exactly sure how you would apply a score line to a book after the fact?

amiller

See, some companies do listen to their customer feedback!

Longacre

<< <i>Still not exactly sure how you would apply a score line to a book after the fact? >>

Russ

I'll be damned. I didn't even know Dennis was a member here. Hey Dennis! You need to add the Birthmark Die 1967 SMS Kennedy to Cherrypicker's!

Russ, NCNE

seanq

So what's the plan for that, will you frame it and hang it in your office next to the QDB-autographed restraining order?


Sean Reynolds


P.S.: I have always had the impression from his posts here that Dentuck both excellent customer skills and a wicked sense of humor.

IGWT

<< <i>Still not exactly sure how you would apply a score line to a book after the fact? >>



Just place it where needed and press it into place with a utility knife.

kranky

I thought his post was funny at the time, but coming through with the letter makes it doubly so.

DaveG

Umm, Longacre, I hate to mention this, but you do realize that the guy whom you mock for having his books on a "slow boat from China" now knows your real name and where you work?

You might want to have your secretary open any future packages from Whitman!

RWB

Well, I think that is a very neat thing for Mr. Tucker to do. Longacre should be suitably honored and humbled. Not only was it accompanied by a personal, manuscript letter, but the score line was a hand-made, expertly crafted one-of-a-kind collectible score line. Certainly not some mass produced bulk item taken from a box of "ACME Score Lines and Footnotes" made in China.

Geezzz...all I get are curt business emails demanding “Chapter 3 revisions by sunset today,” or other such things.