Question about trading/sale etiquette
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I'm caught in the midst of a situation that I've not encountered before, and in retrospect I'm not sure I handled it well.
I'll leave names out of it. That isn't the point.
Scenario:
Person A contacts me about several coins, asking me if I can do better than the prices listed. I send them my best prices back via PM.
Several hours elapse.
In the interim, Person B contacts me saying "I'll take coins X, Y, and Z at the listed prices." No questions, no hesitation. One of the coins is a coin that person A had expressed interest in.
Am I obligated to person A to sell the coin at a lower price even though we have not even established that they're willing to pay the prices I asked?
I sold the coins to person B since they were the first to commit, and now person A is angry with me.
My thought was that things with person A were still tentative and no one had agreed to anything at that point. If I tell person B that the coin is already spoken for and then person A decides they don't like my best price, I've potentially lost both sales.
Should I have told person B to wait pending the outcome of negotiations with person A? Should I have told person A that I now have a better offer on the coin (a method I personally hate as a buyer)?
How should I have handled this?
I'll leave names out of it. That isn't the point.
Scenario:
Person A contacts me about several coins, asking me if I can do better than the prices listed. I send them my best prices back via PM.
Several hours elapse.
In the interim, Person B contacts me saying "I'll take coins X, Y, and Z at the listed prices." No questions, no hesitation. One of the coins is a coin that person A had expressed interest in.
Am I obligated to person A to sell the coin at a lower price even though we have not even established that they're willing to pay the prices I asked?
I sold the coins to person B since they were the first to commit, and now person A is angry with me.
My thought was that things with person A were still tentative and no one had agreed to anything at that point. If I tell person B that the coin is already spoken for and then person A decides they don't like my best price, I've potentially lost both sales.
Should I have told person B to wait pending the outcome of negotiations with person A? Should I have told person A that I now have a better offer on the coin (a method I personally hate as a buyer)?
How should I have handled this?
0
Comments
<< <i>IHow should I have handled this? >>
Exactly as you did IMHO.
The only reasonable alternative I can think of would have been to include a time limit (couple of hours?) in your email to A and stall B until that time had passed. (I don't think I would have done that.)
WNC Coins, LLC
1987-C Hendersonville Road
Asheville, NC 28803
wnccoins.com
You did fine unless you promised to hold them.
is that you end up being governed by inferiors. – Plato
Next time be clear that you will hold for say, 2-4 hours, and then the coins are fair game once again.
The only thing I could think to add to your original mesage to Buyer A is something to the effect of "price is subject to previous sale"
Life member #369 of the Royal Canadian Numismatic Association
Member of Canadian Association of Token Collectors
Collector of:
Canadian coins and pre-confederation tokens
Darkside proof/mint sets dated 1960
My Ebay
I just hate to load up any sale with all sorts of rules and regulations. It intimidates people...
Thanks for the feedback.
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<< <i>You did fine unless you promised to hold them. >>
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Tom, formerly in Albuquerque, NM.